This is my first purchase of an Avtex product and boy, it's amazing! My 21" Smart Pro TV has such versatile viewing options and the picture is crystal clear with a sound that definitely does not co... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just bought on Friday 21,5 inch tv Very surprised how very good quality of pictures & sound Plenty different connections like USB,HDMI,BLUETOOTH,WLAN,OPTICAL,WIRELESS. I REALLY RECOMMENDED FOR P... See more
Company replied
I have purchased three TVs over the last ten years for use in my caravan, one very useful 14 inch and two 32 inch, the latest of which connects via aerial, satellite and WiFi. The WiFi connection is a... See more
Company replied
I've just become the proud owner of an Avtex AV270TS27” Smart HD TV. What a superb TV, ideally suited to motorhomes and Caravans. The LCD screen is matt and non reflective and easily viewed from a wid... See more
Company replied
Company details
Written by the company
Avtex has been the trusted name for mobile leisure specific audio visual products for over 30 years. Our skilled, dedicated team design our TVs and other associated products specifically for the mobile leisure industry. Over the years we have accumulated a wealth of experience and technical expertise in this narrow sector and have an in-depth understanding of the market and its intricate requirements. Sleek design, high quality componentry, rigorous testing, state of the art technology and cutting edge features are the hallmark of Avtex products.
Contact info
Calon Point, No 1 Fountain Lane, St Mellons, CF3 0FE, Cardiff, United Kingdom
- 02920 847 670
- info@avtex.co.uk
- www.avtex.co.uk
4.7
Excellent
280 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having previously owned an Avtex TV
Having previously owned an Avtex TV, our first choice was to buy one again for our camper van from Webbs Outdoors. So pleased with the style, look and sound quality of the upgraded AV21TS model. Picture is superb with easy set up.
Looking forward to our next trip away to use it.
19 May 2026
Unprompted review
Reply from Avtex
Thank you for your feedback and for choosing Avtex again for your camper van.
We’re delighted to hear you’re pleased with the style, picture and sound quality of the AV21TS, and that the setup was nice and easy.
We hope you enjoy using it on many future trips away!
Kind regards,
The Avtex Team
Buy with absolute confidence
We all know what it’s like when we buy a new product, often excited to get it up and running, often this is where the excitement turns to frustration.
This is where Avtex changes the experience, no thick user manuals to trudge through, no ambiguous instructions just simple a set up card that my grandmother could follow.
After just a few minutes the experience is rewarded with a fantastic picture and great sound quality. Viewed from all angles the picture is clear and without distortion. Freely is a game changer, I didn’t think I needed it but am so glad I have it. The remote is ergonomic and easy to understand and get used to. I would comment on customer service but have had no need to call on them. I could not rate this product higher and it is a great addition for my motorhome.
Highly recommended
19 May 2026
Unprompted review
Reply from Avtex
Thank you for your fantastic review. We’re delighted to hear the setup process was so straightforward and that you’re enjoying the picture quality, sound and Freely features of your new Avtex TV.
Kind regards,
The Avtex Team
Frustrating setup of my Avtex 32”
Frustrating setup of my Avtex 32”. No instructions in box - it’s a puzzle to connect the sound bar. Very little thought to easy setup for a travel TV. Heavy unit - box had sales leaflets inside, Avtex focus on your customer experience first please
17 May 2026
Unprompted review
Reply from Avtex
Thank you for your feedback. We’re sorry to hear the setup of your Avtex 32” was frustrating and that the instructions were not as clear as expected.
To reduce paper waste, we provide on-screen setup guidance, however printed instructions are available on request. Please contact our Service Department and we will be happy to provide a copy.
Kind regards,
The Avtex Team
Great TV and WiFi router for our motorhome
Great TV and WiFi router for our motorhome. Very good quality and features and design. A bit more expensive than others but quality build and performance and great technically.
17 May 2026
Unprompted review
Reply from Avtex
Thank you for your great feedback. We’re delighted you’re enjoying both your Avtex TV and WiFi router in your motorhome.
It’s great to hear you’re pleased with the quality, features, design and performance. We really appreciate your support.
Kind regards,
The Avtex Team
Very easy to set up in our motorhome
Very easy to set up in our motorhome. Good picture.
17 May 2026
Unprompted review
Reply from Avtex
Thank you for your feedback.
Kind regards,
The Avtex Team
Just bought our 1st touring caravan &…
Just bought our 1st touring caravan & needed a dual voltage tv, after checking other makes which turned out to be poor quality, opted for the Avtech 21.5" & we were not disappointed, picture & sound in both 24v & 240v are great, would highly recommend.
16 May 2026
Unprompted review
Reply from Avtex
Thank you for your great feedback and congratulations on your first touring caravan. We’re delighted you chose the Avtex 21.5” and that you’re pleased with the picture and sound quality on both 24v and 240v.
We really appreciate your recommendation and hope you enjoy many trips ahead.
Kind regards,
The Avtex Team
Review to win soundbar
Looking forward to using it together with the new sound bar I’m not going to win for doing this review 🤷
16 May 2026
Unprompted review
Reply from Avtex
Thank you for your review.
Kind regards,
The Avtex Team
Had it fitted to my caravan put in my…
Had the modem fitted to my caravan i put in my old smarty Sim card had to remove the modem get access to login as the password Q code is on the back. it would help if a card with the Q code on was put in the box. Other than that all is working fine. Connected to my phone and the speed is very good. Will link it to my TV when I go away on holiday.
15 May 2026
Unprompted review
Reply from Avtex
Thank you for your feedback. We’re pleased to hear everything is working well and that you’re happy with the connection speed.
Kind regards,
The Avtex Team
Great quality tv for our new caravan…
Great quality tv for our new caravan 5stars
10 May 2026
Unprompted review
Reply from Avtex
Thank you for your review.
Kind regards,
The Avtex Team
Reply from Avtex
Thank you for your review.
Kind regards,
The Avtex Team
Rubbish ,avtex smart pro tv and router.waste of money
Bought the avtez smart pro tv and router £600 later and what a pile of rubbish. Spend thirty odd pound on sim cards, registering everything . You have to go on a laptop ,configure the network which is not a 5 min job . Did all this while talking to avtex technical for 40 min . It says iv Internet but most things go via the freely site on the tv. And thos is poor. Got to a camp site and connected to a very high quality Internet and tried the wirless option and ethernet . Worked one day then crashed. Nothing wrong with connecting phones on site ,just the avtex. You can switch jyst to aroal mode as the freely rubbish comes on screen and says something went wrong . Im technically minded but I have to say . Get a book to read and dont buy the avex systems . Mine will be going in the bin this weekend .
1 May 2026
Unprompted review
Reply from Avtex
We’re sorry to hear about your experience. This isn’t the level of performance our customers usually have, or what we expect from the Avtex Smart Pro TV and Router.
We’d really appreciate the opportunity to look into this further and help resolve the issue. Please contact our service department on 02920 847670 or email info@avtex.co.uk.
Kind regards,
The Avtex Team
This is our second AVTEX as we have…
This is our second AVTEX as we have gone for a larger screen.Super easy to install and setup with a fabulous picture!!!!
4 May 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex.
We're pleased to hear you found installation and setup easy, and we hope you enjoy your larger screen!
Kind regards,
The Avtex Team
Great product
Great product. All the latest tech in such a small package.
Both hardware installation and software set up in my camper van was straight forward.
4 May 2026
Unprompted review
Reply from Avtex
Thank you for your review and for choosing Avtex.
We're delighted to hear you’re happy with your product!
Kind regards,
The Avtex Team
So easy to set up
So easy to set up! Great equipment and addition to our Moho. Very pleased.
3 May 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex.
We're delighted to hear you found it so easy to set up and that it's a great addition to your motorhome.
Kind regards,
The Avtex Team
Purchased 27" Avtex Smart Pro TV for my…
Purchased 27" Avtex Smart Pro TV for my Motorhome.
I already have a 19" Avtex TV and I made no hesitation when I wanted another TV.
The quality and ease of use of the tv is second to none.
At the end of the day you get what you pay for, and for me its Avtex every time.
1 May 2026
Unprompted review
Reply from Avtex
Thank you for your review and for choosing Avtex again!
We're delighted to hear you’re enjoying your new 27" Smart Pro TV and that it’s living up to the quality and ease of use you’ve come to expect from us. We really appreciate your continued support.
Kind regards,
The Avtex Team
Very good product i fit them to a loads…
Very good product i fit them to a loads of motorhomes and caravans in work so i bought 1 and tried it very impressed
1 May 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex.
We're really pleased to hear you’ve been so impressed after fitting our products professionally and trying one for yourself.
Kind regards,
The Avtex Team
Avtex amr 104x
Avtex amr 104x excellent piece of kit. Easy to use and set up
29 April 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex!
Kind regards,
The Avtex Team
Super piece of kit
Ordered an Avtex 27” SmartPro tv via Leisure Shop Direct to replace my previous Avtex. Delivered in 2 days. Super piece of kit. Simple to set up with a choice of input via an aerial or by wifi. Great reception. Good picture quality and sound. Freely pre-installed along with Netflix, Prime, Disney, YouTube and other apps. Works off 12 or 24 volt battery or mains power. Absolutely perfect for our caravan.
29 April 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex!
We're delighted to hear you’re enjoying your new 27” SmartPro TV!
Kind regards,
The Avtex Team
Great smart tv
Bought tv from Amazon very fast delivery set it up in camper using this weekend for the first time easy enough to set up looks good
28 April 2026
Unprompted review
Reply from Avtex
Thank you for your review.
We're pleased to hear you found the setup easy and that your new smart TV is looking great in your camper.
Kind regards,
The Avtex Team
Top notch product of off grid buy one…
Top notch product of off grid buy one you’ll be happy
28 April 2026
Unprompted review
Reply from Avtex
Thank you for taking the time to leave us a review and for choosing Avtex!
Kind regards,
The Avtex Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.