I purchased the fancy steamer they are selling, received a conformation email that they will notify me when item is shipped. I email them several times and nothing back from them. I will make an effo... See more
Company replied
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Review summary
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i must update a prior review. while communication is lacking i DID just receive my order from Averyard.com so it appears they aren’t a scam site.
After leaving a review and contacting the customer service a few times, someone finally got in touch with me. My problem was settle quickly and to my complete satisfaction. It took some time but as s... See more
Ordered from averyard early Jan 2026, order number- ave 332020. package was processed Jan. 16, 2026. tracking number assigned TW2601P25027432660.Rec'd info Feb. 9 2026 that package was delivered by US... See more
Company replied
Company details
Written by the company
At Averyard, we’re more than just an online store — we’re a vibrant collective of passionate innovators, discerning designers, and future-focused trendspotters. Together, we travel the globe as Global Curation Experts, handpicking the very best in exceptional electronics, trendsetting apparel, premium tools, and life-enhancing home solutions.
Contact info
United States
- customer@averyard.com
- www.averyard.com
2.4
Poor
72 reviews
Replied to 63% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clothes Steamer - NO SHOW
I purchased the fancy steamer they are selling, received a conformation email that they will notify me when item is shipped. I email them several times and nothing back from them. I will make an effort to cancel this order
4 January 2026
Unprompted review
Reply from Averyard
hi Lennt, We are sorry to hear that you are not recevied the package yet. According to the footer of the website, total time will be 10-18 working days, processing time and Delivery time.
Could you please provide your order number or the name of the recipient, other informations?
Eventually satisfied with outcome
Customer service was a bit slow to respond, but eventually when they did, they were compliant with my request to cancel my order and issue a refund.
6 January 2026
Unprompted review
Reply from Averyard
Hi , Sorry for the order's delay. Usually, we ship out within 3-5 working days after placing the order. The hot-sale products needs to be customized after placing order. But affected by peak season recently, the goods need to be disinfected and checked at the customs and warehouse. It will resulting in delayed delivery.
According to cancel policy, unshipped orders can be cancelled if you want to. Please don't worry.
Could you please provide more informations to help us find your order?
Poor quality dash camera
Poor quality product dash camera
After posting a review on trustpilot refund was issued. I thank them for that
27 December 2025
Unprompted review
Reply from Averyard
Hi RAAGE ,We are sorry to hear that you are not satisfied with product. We sincerely apologize that the product did not meet your expectations based on our advertisements. Our goal is to provide accurate information about our products, but we recognize that individual experiences may vary due to many factors.
We will contact you in time. Please notice that we will contact your email that left in the order.
I wish I would have read the reviews…
I wish I would have read the reviews first before throwing away $60.00. SCAM! Placed an order then nothing. Sent 2 e-mails and no response. If you place an order shame on you if you read this!
16 November 2025
Unprompted review
Reply from Averyard
Hi , We are sorry that you didn't recevied the email. Usually, we reply our customer within 48 hours. If you did not get any feedback in that time, please check your spam box or junk folder.
The trustpilot account “Dan Bauer” is the only information we can see here. Could you please provide more informations to help us?
Do NOT buy the deicer
Do NOT buy the deicer, it is fake and you will recieve a fake caralarm! It works as a fake alarm, but it is NOT a deicer! Check out on Youtube.
19 December 2025
Unprompted review
Reply from Averyard
Hi Thomas , Thank you for taking the time to review our product. We are continuously improving our product descriptions so that potential customers can make the best decisions for their needs.
We will contact you in time. Please notice that we will contact your email that left in the order
Fake e-store
Fake e-store. Stay away from this site and do not get scammed.
7 December 2025
Unprompted review
Reply from Averyard
Hi Vilnis , We apologize that let you had this experience. We are a real and can be trusted shopping site. For any problem you have met, we will help you to solve it try our best. The trustpilot account “Vilnis Ievins” is the only information we can see here. Could you please provide more informations to help us?
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