Avery UK Reviews 

18,038
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 754 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, including printing and materials, often noting results exceeded expectations. Many highlight swift and efficient delivery, with orders frequently arriving quickly and on time. Reviewers also appreciate the easy-to-use ordering process and helpful service, making their overall experience positive. However, some customers experienced significant delivery delays, with orders not arriving as expected or taking much longer than promised, even with express shipping. A few people also found the website ordering process perplexing or encountered issues with customer service communication, such as unread cancellation requests or unhelpful responses.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the clear print,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy delivery and... See more

Quality

Consumers find quality to be positive, with many consistently praising the high quality of labels, prints,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency, professionalism, and... See more

Order

Users describe positive interactions with order, highlighting an easy ordering process and quick delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt service, good quality product. Met all expectations except delivery packaging; an enormous box with product rattling around in the bottom and space stuffed with screwed up paper. Take an examp... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service, including shout outs on socials, good quality business cards, well packaged. Quick delivery and a fair price. Thanks Avery UK - Joel, Brass Beats Collective

Rated 5 out of 5 stars

From never attempting to design my own label to the labels arriving even better than I envisaged. It is testament of how easy the site was to navigate, with a little help from AI I managed a great res... See more

Rated 5 out of 5 stars

Excellent quality printing. Probably a fraction more expensive, but very good quality teeny 15mm QR code stickers. Noone else was offering this size, and I was worried that they'd be too small to re... See more

Company replied



Company details

  1. Sticker Manufacturer
  2. Custom Label Printer
  3. Digital Printing Service
  4. Prints and Signs Store
  5. Print Shop

Written by the company

Our labels play a vital role in your world. We appreciate the needs you have and we're here to help you organise, elevate and communicate. We are more than a label company, but labelling is in our DNA. Our blank printable labels, print service and free design and print software all evolved out of our passion for innovation. Whether you're using our custom printed labels to power up your small business or organise your home. We've go the labels for you.

Avery

Written by the company

Quality you can trust
Avery has over 90 years of experience in the label industry. All of our products are made to the highest Avery specification in the UK. Design your product for free and get it delivered with no hidden or surprise costs!

Satisfaction guaranteed

If you're not happy, we're not happy

Contact us (for free!) if you are not happy with the quality of your delivered Avery product.

Contact info

Looking for great labels & stickers?

Avery has a huge range of materials and shapes to personalise & design

4.5

Excellent

TrustScore 4.5 out of 5

18K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 74% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(18,038)

724 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

I had an order that was last minute, and after contacting Avery about its arrival, I spoke to Lana who was the most helpful. She made sure my order was progressed and delivered just in time for my wedding. Thank you for your help!

23 June 2026
Rated 5 out of 5 stars

Great quality and reliable

I needed labels kind of urgently and used the express shipping at checkout - Avery dispatched the package quickly, I got the labels in less than 24hrs.

The labels themselves are perfect, they peel off easily, are well-cut and above all I love that you can download a word template to make printing addresses a breeze.

It's not my first order and certainly won't be the last!

23 June 2026
Rated 1 out of 5 stars

Real shame

Real shame.
The stickers came a day later than initially stated (paid for express)
The stickers sent were the wrong ones ordered.

22 June 2026
Avery UK logo

Reply from Avery UK

I understand how disappointing it must have been to pay for express delivery and then receive your order later than originally advised. I also appreciate your frustration at receiving the wrong stickers, particularly when you had already experienced a delay.
I have refunded the express shipping on your order.

This is clearly not the level of service we aim to provide, and I apologise for the inconvenience and disappointment caused. We understand that when customers place an order, they expect both timely delivery and the correct products to arrive, and on this occasion, we have fallen short of those expectations.

Thank you for bringing this to our attention. We value your feedback and will use it to help improve our service and processes going forward.

Please accept our sincere apologies for the issues you encountered.

Rated 1 out of 5 stars
Avery UK logo

Reply from Avery UK

Good afternoon,
Thank you for your review. I apologise for the delay in the delivery of your labels. It seems there was a holdup with the courier, as we sent the package well within the timeframe needed to meet our delivery requirements. As a gesture of goodwill, I have refunded the shipping charge.

Rated 3 out of 5 stars

Excellent product, rubbish delivery!

Product is excellent but delivery is rubbish. Even when you ask them to deliver to one of the collection points they suggested, they still struggled. Had to cancel my last order as would have arrived after the event I needed it for. Good product but shame about the delivery.

18 June 2026
Avery UK logo

Reply from Avery UK

Thank you for your feedback. We're pleased to hear that you were happy with the quality of the product, but we're very sorry to learn about the difficulties you experienced with the delivery service.

We understand how frustrating it must have been, especially after selecting one of the recommended collection points and still encountering issues. We're particularly sorry that your most recent order had to be cancelled because it would not have arrived in time for your event.

We appreciate you taking the time to share your experience, as delivery is an important part of the overall service. Your comments will be passed on to the relevant team for review. Thank you for recognising the quality of our products, and we hope we can provide a much better delivery experience in the future.

Rated 5 out of 5 stars

We ordered wine labels from Avery's

We ordered wine labels from Avery's, and their website was useful and easy to use once we had got used to it! We designed our own labels, did not pay additional to have them checked, and they were great quality and printed and returned to us in a very short space of time. Well done Avery's, an excellent service!

15 June 2026
Unprompted review

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