Avast Reviews 43,215

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,749 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness and reliability, noting its ability to keep their devices secure. Many find the software easy to install and user-friendly, even for those who are not tech-savvy. The overall quality and service provided are frequently highlighted as excellent, with many users appreciating the helpful updates and the peace of mind they offer. However, some people were dissatisfied with the subscription model, mentioning issues with being upsold on additional products or finding that certain features were not included as expected. A few other people also felt that the constant reminders to purchase more products were bothersome, leading some to remove the software.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the product's effectiveness... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the ease of use,... See more

Quality

People report positive experiences with quality. Customers describe the product as excellent, effective, and... See more

Service

Clients share positive opinions on service, with many expressing satisfaction with the protection and support... See more

Subscription

Users describe ambiguous interactions with subscription. Many customers report being automatically enrolled... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Avast Techies are constantly improving security programs. Easily contacted and helpful when glitches arise, which is not often. Sometimes a little enthusiastic with sales but that's not a problem. Goo... See more

Rated 4 out of 5 stars

Overall the product works well and is worth my 4 star rating (always room for improvement) I would like to see a discount for a package of 3 or more products with 1 - 3 years (as now) similarly disco... See more

Rated 4 out of 5 stars

Not being a techno buff all I can say is my laptop seems to run smoothly and I assume this is from the protection offered by Avast

Rated 4 out of 5 stars

it used to be hard to simply renew without extra features and price increases, but now it is easy to get all of the features I need


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Excellent antivirus, VPM and cleaner

Excellent antivirus, VPN, and cleaner; comprehensive, fast, and easy to use with a user-friendly and simple interface.
Good customer service.
Everything is truly excellent. I've been a loyal Avast customer for years, and a user of Avast One since its release, and I highly recommend it.

19 May 2026
Unprompted review
Rated 1 out of 5 stars

Norton crap posing as Avast…buyer…

Norton crap posing as Avast…buyer beware. Both gum up your devices and are high maintenance wastes of time. Lousy refund policy to boot…unworthy of a free trial. They should be in food service business with all their lame upselling attempts!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Avast malware you mean

experience

Want a tip?
Their upselling tactics and automatic subscriptions are a huge nuisance and best of luck trying to delete their program!! I’ve deleted the program from my computer but the “Avast malware” is still present and I get no less than 5-10 Avast pop ups every time I log on to my computer, which slows down my computer and makes them more of a pirate than what I originally paid them to prevent!

18 May 2026
Unprompted review
Avast logo

Reply from Avast

Hi there. We are sorry you are having trouble with pop-up messages. To manage or turn these off, please visit our support page here: https://support.avast.com/en-us/article/antivirus-popup-notifications/#mac. If you need further assistance, please feel free to reach out to support here: https://support.avast.com/avast/en/us/home/current/help-center. Thank you.

Rated 2 out of 5 stars

Enticed to subscribe

I was enticed to subscribe with messages telling me I needed to solve the issues identified on my computer
Once I did it, Avast did not solve anything and told me that I needed another subscription to get my issues solved.
I found this approach extremely dishonest

18 May 2026
Unprompted review
Avast logo

Reply from Avast

Hi there. We are sorry you are having trouble with pop-up messages. To manage or turn these off, please visit our support page here: https://support.avast.com/en-us/article/antivirus-popup-notifications/#mac. If you need further assistance, please feel free to reach out to support here: https://support.avast.com/avast/en/us/home/current/help-center. Thank you.

Rated 5 out of 5 stars

It works

It works! I don't remember asking for it but it is on my latest computer and it seems to be doing just fine.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE of automatic subscription

AFter ordering the software in 2023 I discovered that i was automatically put onto a "subscription" for the software to the tune of 72.99 dollars. . I tried to get off the subscription and get a refund within the requsite 30 days by doing it online. It apparently did not work. Not only did I have to "eat" the 72 bucks, but i discovered today that i was still "subscribed". BTW: The original computer with the 2023 order had crashed months before the I got news of the subscription, so i had not used this newly "subscribed" version even once, and obviously had no need for it.

18 May 2026
Unprompted review
Avast logo

Reply from Avast

Thank you for reaching out and sharing your feedback with us. In order to assist you further and ensure we can address your concerns properly, we have sent you a request for some additional information. Once we receive your response with the necessary details, we will be able to connect you directly with our customer care team, who will be happy to help resolve your issue as quickly as possible.

Rated 5 out of 5 stars

Avast is a very well known company…

Avast is a very well known company which deals with anti-virus for computers. Their products are very practical and easy to be installed and the prices are attractive. Due to that, I super recommend it to be installed in all laptops all around the world!

18 May 2026
Unprompted review
Rated 1 out of 5 stars

I paid for two licenses

I paid for two licenses, but I can't install either of them. Every time I turn it on, more offers come up. I already regret buying two; how am I going to buy a third?

18 May 2026
Unprompted review
Avast logo

Reply from Avast

Thank you for reaching out and sharing your feedback with us. In order to assist you further and ensure we can address your concerns properly, we have sent you a request for some additional information. Once we receive your response with the necessary details, we will be able to connect you directly with our customer care team, who will be happy to help resolve your issue as quickly as possible.

Rated 1 out of 5 stars

When never is never enough!

Every time I turn on my laptop, I am prevented from doing so because there is yet another ad for an additional level of protection. Delete the word free from any and all of your descriptors. I can't open my email or my word documents without having to negotiate what has become an unwelcome partner who does not want to help me, jut get more money. If this isn't resolved, I will be cancelling and suggesting others do the sam.e

18 May 2026
Unprompted review
Avast logo

Reply from Avast

Thank you for reaching out and sharing your feedback with us. In order to assist you further and ensure we can address your concerns properly, we have sent you a request for some additional information. Once we receive your response with the necessary details, we will be able to connect you directly with our customer care team, who will be happy to help resolve your issue as quickly as possible.

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