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Autotrader UK Reviews 

110,217
•
TrustScore 4.5 out of 5

4.6

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 7,221 reviews, reviewers overwhelmingly had a great experience with this company. Many users mention that selling their vehicles was remarkably fast and successful. Customers find the digital platform extremely easy to navigate, allowing them to effortlessly set up adverts, upload detailed photos, and benefit from helpful pricing guidance. People also genuinely appreciate the robust safety features and the exceptional ability to connect with serious buyers rapidly. However, some reviewers were not happy with the advert publishing process and encountered obstacles along the way. Consumers specifically noted frustrating difficulties with photo displays not matching expectations and experienced annoying delays when attempting to update their live listings.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how simple and straightforward it is to... See more

Website

Reviewers mention positive feedback about website navigation, highlighting how simple it is to set up adverts... See more

Product

Customers consistently note positive experiences with product, highlighting how quickly vehicles sell and... See more

Service

Consumers find service to be positive, highlighting how quickly vehicles sell and how easy it is to set up... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers found the guide price useful, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a huge response through autotrader. possibly because I priced the car too low. only strange thing was that each few days seemed to focus on a different geographical area. in future, I would igno... See more

Rated 5 out of 5 stars

Very content with the whole process. Easy to list and find comparisons to help price the car appropriately, easy to upload loads of photos, help with describing the car to highlight the selling featur... See more

Rated 5 out of 5 stars

After recently changing my car I was given either silly (low) offers from my car through the trade or unrealistic (high) through on line auction sites, which proved to be far from the mark following... See more

Rated 5 out of 5 stars

Easy to complete the online advert, pricing was good and easy to follow. Sold my bike within a week. Safe transactions throughout with messaging through the site and via phonecall which included autom... See more

Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

110K reviews

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4.6

All reviews

(110,217)

6,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Can’t save anything

This rubbish site logs you in and then can’t save a car as a text message is sent to someone else’s phone number really strange .You can’t seem to change anything .Ive given up trying I’ll go to local adds and ebay

29 September 2026
Unprompted review
Autotrader UK logo

Reply from Autotrader UK

Hello Dave,

Thank you for leaving us this review on Trustpilot.

We understand that being unable to access your account due to your Two-Factor Authentication code being sent to a number you don't have access to isn't a pleasant situation for you to experience.

We'd like to help you regain access to your account. Please call our team on 0345 111 0003, and they'll be able to provide you with some assistance.

Thank you,
Jordan

Rated 4 out of 5 stars

very easy to set advert up

very easy to set advert up, but a little disappointed because the vehicle is really a car and the system wouldn't let me change it from a van to a car so I had to call up and get it changed

29 September 2026
Rated 2 out of 5 stars

Uploading photos is a nightmare to say…

Uploading photos is a nightmare to say the least.

28 September 2026
Autotrader UK logo

Reply from Autotrader UK

Hello,

Thank you for leaving us this Trustpilot review.

It's really unfortunate to hear that you've found the process of uploading images to your advertisement to be unpleasant.

We appreciate you taking the time to share your thoughts with us regarding this.

We're always investing in our products and services, and it's great to hear what our customers need to get the most out of Autotrader.

We've passed your comments to the relevant teams for their consideration.

If you'd like some further support with your advertisement, please contact our Customer Experience team at customerexperience@autotrader.co.uk

Thank you,
Jordan

Rated 4 out of 5 stars

Straight forward process to list…

Straight forward process to list vehicle with helpful advice on high lighting the vehicles assess. I took out the most expensive option of advertise until sold and quickly had contact from interested buyers. Sold to the first to view , after a test drive as they already had all the details they needed about the car

28 September 2026

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