I only put car up for sale a couple of days ago had two queries / the first I had a bad feeling about as he didn’t seem genuine and wanted my phone number rather than contacting thru autotrader. Secon... See more
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Review summary
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Really seamless interaction, extremely please with the simplicity. The initial 'search' process felt solid, I had confidence I was getting in amongst the best deals on the market. Once ordered the... See more
First thing to say, Autotrader pricing, for the private seller, is near-exceptional! Add to that, the fact that their anti-scammer measures are both very effective and reassuring; be that within the e... See more
Placing the advertisement was very straight forward. Editing the price was easy. Contacts via Autotrader were secure. The price achieved with Autotrader was significantly higher than a p/ex, auctio... See more
Company details
About Autotrader UK
Written by the company
Auto Trader make it easier to buy and sell vehicles online.
Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available.
Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.
Auto Trader
Written by the company
- Auto Trader has been around since 1977, helping over half a million people sell their car each year!
Contact info
Auto Trader, Tony Wilson Place, 1 First Street., M15 4FN, Manchester , United Kingdom
- 0345 111 0003
- enquiries@autotrader.co.uk
- www.autotrader.co.uk
4.6
Excellent
109K reviews
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1st call was a scammer !!
1st call was a scammer wanting my to scam my bank details. 2nd caller bought the car
19 August 2026
simple to use
straight forward to set up ad.Much of the info required was prefilled by Autotrader simplifying the process
19 August 2026
Good advert
Good advert. Good system
Secure. Effective. First class service & not expensive
19 August 2026
Sold to a genuine buyer - eventually!
The first two responses to my advert were from scammers. These lowlifes both asked the same questions in the same order so they could have been from the same account. I was asked to take the communication to WhatsApp but refused as I considered the AutoTrader email system to be more secure. Both wanted me to sign up to a website to produce a condition report, another red flag. I deleted the conversations and sold the motorcycle to a genuine buyer at a good price. Another genuine buyer was waiting in the wings if the first guy hadn’t bought it. Overall I was happy with the AutoTrader service.
17 August 2026
Great customer service team
Great and smooth experience. Special thanks to Ella for the outstanding customer service provided, making difficult process easy and straighforward.
19 August 2026
Worth the money
Worth the advert money as wide reach. It was easy to upload the advert and I got a buyer in good time. Only thing preventing a 5 star is there’s no option to mark a sale as Pending.
19 August 2026
Wasn't given the opportunity to see all…
Wasn't given the opportunity to see all the photos following input
18 August 2026
straight forward
18 August 2026
Straightforward and easy/ only 2 people…
Straightforward and easy/ only 2 people contacted us through Autotrader, however the 2nd one bought it so all good 👍🏻
18 August 2026
Very good experience with auto traderFrom start to finish was a good…
From start to finish was a good experience never sold anything before and I felt well looked after all the way through.
18 August 2026
Simple to do
18 August 2026
Seems to have been simple and easy.
Seems to have been a very simple easy process to place an advert for my car .
18 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
very difficult to place add
very difficult to place add. expected at least a reduced fee. Imagine lots of advertisers going to E & M
18 August 2026
Reply from Autotrader UK
Hello David,
We appreciate you leaving a Trustpilot review and for providing us with your feedback.
Your feedback is important to us and helps us discover where we need to invest in our products and services so that our customers get the most out of Autotrader.
We would like to hear more about what you meant by it being 'very difficult' to list an advertisement.
Could you please get in touch via email at customerexperience@autotrader.co.uk so we can look into this further?
We do appreciate that our prices are higher than our competitors'.
Autotrader provides a premium service with additional features within your advertisement, such as our basic history checks, advertisement performance statistics, and expert support with listing your advertisement, which is available by contacting our Customer Experience team.
Thanks,
Bea
Just worked out well with the advert…
Just worked out well with the advert and the speed of it thanks
18 August 2026
Sorting the photographs and setting…
Sorting the photographs and setting them up with the van details.
18 August 2026
I tried selling my caravan on lots of…
I tried selling my caravan on lots of different selling sites, only to have unreasonable offers or people messaging and then ghosting me for months.
Selling with Autotrader was quick and efficient and both seller and buyer are very happy! Thank you!
18 August 2026
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