Love the product well built only wish it came with operating instructions on when startup sequence works. My car looks great!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I originally ordered the 12v Flow Series Controller. Shortly after confirming my order, AutoLEDTech’s support team reached out to ask how I planned to use it. I explained my setup, and what followed was a detailed email exchange where they carefully reviewed my design and identified a compatibility issue I had completely missed.
Instead of just shipping the product, they recommended a simpler solution using equipment I already own — which ultimately cost them a sale.
I don’t write many reviews, but this level of honesty, technical thoroughness, and genuine customer service absolutely deserves recognition. Thank you for going above and beyond!
Amazing customer service, quality products,will definitely use in the future, thank you
Quality product for a good price and fast delivery. Great customer service. I highly recommend auto led tech. My emblem led looks fantastic on my Sierra Denali.
Great product Perfect fit and easy to install Adds a nice touch Love the scanning mode at start up Much better quality lights than the stock ones
They have great prices on the lights that i purchased! They were shipped fast and I can’t wait to have them installed!
Terrible. Read all their never ending policies thoroughly! All returns are subject to a MINIMUM 15% restocking fee, of course customer covers all shipping charges, and unless you purchase protection insurance, any item damaged/lost, etc is your loss and even WITH the protection, it still may be your loss lol. Don't try looking for a phone number to call them cuz they don't believe in it (but yet they tell you to call on their website...) On and on and on. I really enjoyed reading their reason for the restocking fees. Cost of doing business people, just like everyone wanting to charge the customer for not cancelling an appointment within a certain timeframe. COST OF DOING BUSINESS!

Reply from autoledtech.com
Great product oem fitment. Everything fit as it should nice and easy install for me. Might be buying a foxbody mustang steering wheel in the spring.
I ordered my steering wheel on their Black Friday sale. I was advised and had to confirm that I knew there would be a 6-8 week delivery time. A few days later I was contacted by George who confirmed my choices. The wheel was not common among the numerous pics of the other wheels they had done so I was expecting a longer build time. I also wasnt sure on one of the colors I wanted or the position of the two, but George said that if I wasn't sure he'd refund my money right there even though it said no refunds on custom orders once it was placed. He wanted to make sure I was getting what I wanted and I decided to just go with it and I'm glad I did. I received my steering wheel almost 6 weeks later to the day. It was exactly as I ordered. It was packaged very well and covered to protect it. The wheel core has the factory parts number on it and the materials and build quality appear to be very good. There were no bubbles, loose stitching or materials even on the inside edges. The airbag cover looks like a totally factory part, but in the exact colors I ordered. Everything fit like the factory parts did and they also fit well with the factory trim and switches you have to reuse. The install was super easy and it just looks awesome in the vehicle. I would definitely order from AutoLEDTech again.
I ordered the SRT light up airbag cover product and installed it, but was unable to turn it on/off via the Bluetooth app from the installation guide. I emailed the company about this, and received a prompt response and assistance on how to fix this. The product looks sick and was definitely worth the money. I appreciate the helpfulness from the company on how to fix this issue as well. I definitely recommend ordering products from this company.
The owner is disrespectful and unprofessional. Not only did they send a beat up steering wheel that I payed a good amount for, but they were rude during e-mail interactions. I asked if I could have the core of the steering wheel they sent replaced and they said they don’t usually include it, to return it so that they can sell it to someone else. I asked for a full refund because I am not installing a beat up steering wheel on my car. They denied at first so I went through my bank and disputed it, the owner finally sent me a shipping label.
I waited 8 long weeks for a “used” wheel to show up and then had trouble with a childish man. I wouldn’t buy from here.
Updated response-
How you run a business is upsetting. Yes, unfortunately this purchase was unprofessional. I purchased a $600 steering wheel and your justification is that “you can’t see it”. If I am purchasing a product trying to support a small business, I expect the product to be presentable (The steering wheel had cuts, scratches, a botched glue job, and stains).
As a business owner, I was hoping that you would be able to work with a customer, however instead of trying to help with a concern of mine, you told me to return the product at my own expense so you could sell this used product to someone else.

Reply from autoledtech.com
Installed the smoked white led fender flare markers on my 2025 2500hd AT4. Fit and finish is spot on, hoping for many years of great functionality from these! A+
I wish there was a lower mark available, I purchased lights from this company and the lights Finally showed up and parts were missing inside the lights themselves and the lights didn’t work, we had to send the lights back 4 times because every time they returned them to us the same issues persist. They just made excuses like “ next time their going to use special glue” or their going to take their time and make sure there right this time. But after months of nothing but continued excuses and lights still not working we sent them back and asked for a refund, they not only kept the lights but never refunded my money. Run from this company don’t walk. Never do business with a company that won’t give you their phone number. Worst company by far I’ve ever done business with. I just filed with the better business bureau and we will file a lawsuit if it goes beyond them. Your response was predictable that you minimized your faults. I can post all the pictures and our communication if you like. Either my money is returned or we will be suing you. If it was only a led lights that weren’t in the light maybe I could have lived with it but you know very well your lights didn’t work. We documented everything so stop playing the victim card. Again never do business with a company that won’t give you their phone number and trust me we asked many times. You can be a smart ass all you want, you never once told us things were fried I have every email from you. We documented everything, turn signals never worked. You guys are a terrible company and people should avoid doing business with you. Your competitor sent us lights and everything was perfect the first time. Either refund my money or I’ll file a suit and post that also. You guys hide behind a keyboard because you don’t list a number because everyone has the same experience as I did, you’d spend your whole day taking calls from angry customers like me. Also don’t forget when I asked you to return the money I gave you to expedite my order you refunded only half because you said you spent so much money having to keep sending return labels. 75.00$ as too much for your company to do what’s right considering all of the issues were 100% on you!!! Your lie about the installer frying the lights fall flat because have emails with pictures with your company saying their wired correctly. Then your company told us that your controller must be bad. You always had a plethora of excuses but what your not good at is fixing your incompetence. You picked a fight with the wrong guy.

Reply from autoledtech.com
I should have read the reviews first. This has been one of the worst buying experiences ever. In 2025 there's no reason something should be marketed and sold and take 6 weeks to arive, unless it's coming on the slow boat from China. Nov 25th I ordered LED grill lights for my truck from these guys because in all appearances they seemed legit, far better quality than what to can find on Amazon or ebay, so I purchased what was an in stock item. Shipping stated it would send in 1-2 business days. Within a week I got the wiring harness for plug and play. 5 weeks later and I still haven't gotten the lights. I checked the order link and after a few weeks it stated that the label was created for shipping but there was nothing to ship yet. After emails back and fourth they informed me that this was not coming from China and are built here in the US(Bullshit)and that the would find out why there was a label but no shipment. After a few more days the shipping link finally showed the package had been received by UPS and is now in transit but it will take 2 weeks to get to Washington from Florida. At this point, I'm going to dispute the charge with my credit card company, get my money back and move on. I'm not going to cancel my order like some of you, I'm going to let them fight Visa, not me. I have no faith tar what is coming will actually be the lights I ordered. For all I know we are finding the Taliban on domestic soil and a box of nothing will show up with just enough weight in it to make it look like a shipment. Do not buy from a small company with no phone number. The BS they posted in another review is false. I have a small business and it lives and dies by customer interaction. People still want to talk to people. Copy and paste email is insufficient.
Do better Auto LED Tech.

Reply from autoledtech.com
My parents placed an order as a gift for my son for Christmas and the email receipt said that they would get an email notification when the item shipped. Their site claims shipping within 2-3 business days. Their card was charged at the time of purchase as well. After not receiving a shipping email after 2 weeks, they attempted to reach out to the company to inquire about their order. The company does not have a phone number to call so correspondence is only through email and live chat. They attempted several times to email and chat with no response from the company about where their order was. I also attempted to live chat and it was never answered. I would not buy from this company!! No customer service and charging for an item that was never sent is unacceptable. I'd go so far as to say they are fraudulent!

Reply from autoledtech.com
Horrible customer service! Placed my order on 11/29 and after 2 1/2 weeks it still showed as processing. I emailed for an update and was replied to that there were several delays with my order and to reply to cancel. I replied not to cancel but asked for an approximate date I could anticipate receiving my order. NO REPLY. Emailed every single day until today 12/22 and sent it from a different email and said I’d be filing a complaint with BBB. I got a snarky reply that they had replied and offered my order to be cancelled. I did cancel my order and now I am screwed for a Christmas gift for my son. DO NOT order from this company. All the online reviews I’m now seeing say the items all pretty much only last a few weeks or months. So I guess I should be thankful they suck and have awful customer service.
And as you can see from below reply this company lies!!! I sent 7 emails one was replied to saying I could cancel. One was replied the day I said I was contacting the BBB and sent from a different email. AT NO TIME was I told the item was out of stock. And if the item was sold out when I purchased it why did it not say sold out!!?? My refund is now being processed and never again will I purchase from these scammers.

Reply from autoledtech.com
Grill lights looks amazing. Customer service helped resolve an issue. Already made another purchase for vehicle from them.
They are very efficient in getting product out after you buy it. And there price are within range
Beautiful LED Headlights and Great Customer Service
I absolutely love these headlights, they completely brought my car back to life and made me fall in love with it all over again. On top of the product itself, the customer service was amazing. They were super helpful throughout the entire process, answered all my questions, and always stayed on top of emails. The communication and support made everything so much easier. Highly recommend!
I purchased smoked side markers for my 2024 GMC 3500 AT4. Product was exactly as described, customer service was exceptional and pricing was competitive! I will ship with Auto LED Tech again!
2019 Mustang GT/CS Headlight Upgrade
The instructions are clear, well arranged, and easy to follow. I found that I could access the fender bolts from above, which made disassembly and reassembly much easier for me. I would highly recommend a set of ramps for accessing the bottom of the grill. I found a pair on sale at Harbor Freight that fit perfectly below the splitter. I also added a pair of Diode Dynamics sequencing turn signals while I had the car apart.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.