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Autohuset Vestergaard A/S Reviews 

19,420
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Fin overlevering af ny leasing bil, dog fungerede googlemaps ikke den dag da internettet var ende, men aftalen er, at vi vender retur for at få finetunet systemet snarest.

Company replied

Rated 5 out of 5 stars

Your mechanic Michael had a video showing customer (me) what he checked. Very professional of Nissan to do this; after all it cost me DK 5.600 for two hours. Easier for me to swallow that high charge.... See more

Rated 5 out of 5 stars

Was very easy to communicate with the dealer.Got good updates and info.

Company replied

Rated 5 out of 5 stars

I will write in English because I don't speak Danish yet. I was in the workshop 3 times, you were looking for the cause of the gps not working. I like you for not keeping the car for a few days only... See more

Company details

  1. Car Dealer
  2. Auto Repair Shop

About Autohuset Vestergaard A/S

Written by the company

Autohuset Vestergaard A/S har autoriseret salg og service af 10 bilmærker - Volvo, Polestar, Renault, Ford, KIA, Dacia, Mazda, Nissan, Maxus og JAC. Endvidere har vi også autoriseret service af BMW, Peugeot og Opel i Birkerød. Vi har 12 filialer beliggende i trekantsområdet, på Fyn og i Nordsjælland.

Autohuset Vestergaard A/S beskæftiger ca. 700 medarbejdere og er blandt Danmarks største bilkoncerner. Autohuset Vestergaard A/S blev grundlagt i 1983 og med mere end 30 års erfaring med salg og service af nye og brugte biler, er vi stolte over, at kunne sikre vores kunder en høj kvalitet i hele vores virksomhed. Vores mål er, at vejlede vores kunder på en troværdig måde og finde løsninger, der matcher et hvert individuelt behov. Vi vil levere biler og service i absolut topklasse og med et smilende og fleksibelt personale!

Find den nærmeste Autohuset Vestergaard filial her

Autohuset Vestergaard A/S

Written by the company

Tak for din anmeldelse
Vi er utrolig glade for, at du tager dig tid til at bedømme dit besøg hos Autohuset Vestergaard A/S. Vi forsøger hele tiden at blive bedre og optimere vores kundeservice, og derfor er netop din mening meget vigtig for os. Vi vil bruge din mening til at sikre, at vi altid leverer den absolut bedste service overfor vores kunder – dit næste besøg skal gerne være endnu bedre.
Tryghed i højsædet
Når du besøger Autohuset Vestergaard A/S er trygheden i højsædet. Vi sikrer at din bil får den bedste service – en service du kun oplever hos et autoriseret værksted.
Personlig service
Hos Autohuset Vestergaard A/S vil du altid opleve en personlig og nærværende service. Hvad enten du køber en ny- eller brugt bil, servicerer din bil på vores værksteder eller køber reservedele, så garanterer vi, at du oplever den bedste service. På vores værksteder har vi personlige serviceteknikere, hvor du som kunde, kun skal tale med én person omkring netop din bil. Vores salgsteams er mærkespecialister og uddannede inden for netop det bilmærke du interesserer dig for. Vores reservedelspersonale er ligeledes mærkespecialister, og du får med sikkerhed kun originale reservedele af absolut højeste kvalitet.

TILBUD

Få din bil serviceret for kun kr. 1.695,-

Få din bil serviceret for kun kr. 1.695,-
Autohuset Vestergaard A/S tilbyder et Budgeteftersyn til alle biler, der er mere end 5 år gamle.
Med et Budgeteftersyn får du bl.a.

- Olieskift inkl. oliefilter og op til 5l olie
- Visuel kontrol af bremser
- Kontrol af undervogn og styretøj
- Kontrol af batteri og væsker
- Kontrol for nye sikkerhedsopdateringer fra fabrikken
- Sikkerhed i hele landet
- Gratis mobilitetsgaranti, vejhjælp ved driftsstop, bugsering ved skade/ulykke.

Pris kun kr. 1.695,-


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

19K reviews

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Replied to 58% of negative reviews

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4.5

All reviews

(19,420)

1,531 reviews in the last 12 months

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Rated 5 out of 5 stars

The seller Audrius gave fantastic…

The seller Audrius gave fantastic service, from start to end. Friendly, respectful and very professional. He went above and beyond and excedded my expectations. He made my purchase very convenient, quick and listened to my needs.

14 May 2020
Unprompted review
Autohuset Vestergaard A/S logo

Reply from Autohuset Vestergaard A/S

Dear Teo,

Thank you for the kind words. I hope your new car brings you many happy moments and serves you well.

All the best.

Audrius Radziunas

audrius.radziunas@autohuset-vestergaard.dk

Rated 5 out of 5 stars

I was attended to by Audrius Radziunas…

I was attended to by Audrius Radziunas timely & professionally weeks before I decided to buy the Qashqai Tekna 140HK. It was overall a positive experience dealing with Vestergaard - and with Audrius. Naturally I also had discussions with Autohuset Andersen Rodøvre as well (which is much nearer to my residence in Frederiksberg), but ultimately I decided to drive further to Nærum to get the car. Audrius is knowledgeable, friendly, and was able to work out a win-win deal for both parties with good follow-up. Thanks Audrius!

23 February 2020
Unprompted review
Autohuset Vestergaard A/S logo

Reply from Autohuset Vestergaard A/S

Dear Peter,

Thank you for the kind words.
I hope, that your car will serve you well and your lucky registration number, will bring you safety on the roads.

Best regards,
Audrius Radziunas

audrius.radziunas@autohuset-vestergaard.dk

Rated 5 out of 5 stars

Best Autodealer in Vejle

We had an outstanding experience at Autohuset Vestergaard.
They are very professional and transparent.
We traded our car for a new model, and it was a seamless process.
We highly recommend them!

10 December 2019
Unprompted review
Autohuset Vestergaard A/S logo

Reply from Autohuset Vestergaard A/S

Dear Ricardo,

Thank you for the kind words and the recommendation, your feedback very is appreciated.

Yours sincerely

Lasse Møldrup

lasse.moeldrup@autohuset-vestergaard.dk

Rated 1 out of 5 stars

The worst service ever

We bought a second hand car for 80.000,- at this company in vejle. With the agreement of warranty in our hometown birkerød.

After discovering a critical engine problem(august 8th)it took them 4 months of not making deadlines and not calling me back.

After those 4 months (october 31st) i contacted vejle myself. And got told they were made aware of the problem a week ago. They than gave me a solution, witch means they will take the car back.
But the specifics are still under dialog.

So towards vejle i have no issues.

But this i what happend in birkerød:

When i contacted birkerød the day after, and talked to Nils Jørn( ceo of birkerød) he told me that my contact (servicechef jesper hansen) went on holiday. Without honouring the deadline for a solution on our problem.
Without handing the case to someone else.
Without informing me about another delay of 3 weeks.
Without any form of contact, besides an e-mail 3 days prior (witch stated he would call me the same day, but never called)

Now i forced a meeting on monday (november 4th) with the ceo in birkerød, were he can explain to me:

Why their service is so ridiculous, and why it is impossible for them, to diagnose and fix a problem within 4 months!!!
Why it is impossible for them to respond on e-mails and why i have to take the initiativ in solving my own warrenty problems within the first 6 months after we bought our 80.000,- kroner car!!!!

This i the worst “service” i have ever had anywere in my entire life!!!!!

1 November 2019
Unprompted review
Rated 5 out of 5 stars

A perfect one

Professional attitude from the first contact until the delivery. Quick and straight communication, high class case management. Customer oriented and friendly sales adviser, who helped me to find my dreams.
I am a happy Volvo owner, thank you Autohuset Vestergaard, thank you Audrius!

9 April 2019
Unprompted review
Rated 5 out of 5 stars

I bought a car at the shop in Vejle

I bought a car at the shop in Vejle, where I met Morten Staunstrup. He was very reasonable, open to a fair negociation and paid attention to every detailed that mattered to me. I completely trust the car I bought from him.
The service organization then took contact with me in order to fix some last details - again, very proffesional, offered me a rental car without any cost as long as my own was in their garage.
Overall, they left me a very good impression and I warmly did and will recommend them to my network.

25 March 2019
Unprompted review
Autohuset Vestergaard A/S logo

Reply from Autohuset Vestergaard A/S

Hi Vlad-Alexandru,

Thank you for the kind words. I will also thank you for giving us at Autohuset Vestergaard Vejle the opportunity to deliver this service to you.
Hope we can help you or your network with a car or service of your cars in the future.

Kind regards

Morten Staunstrup
Autohuset Vestergaard Vejle

morten.staunstrup@autohuset-vestergaard.dk

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