I haven't bought a car from a used car dealership before, but Sara/ Cheska were so helpful and polite that it was a pleasant experience. The car was delivered today and I'm very happy. Thank you.
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I found this company and especially Sara very helpful to deal with Sara kept me up to date throughout the buying process and was extremely helpful throughout I had the car delivered 150 miles with... See more
Company replied
Not pushy at all with trying sell me the vehicle. The staff were very happy to answer any questions I had. Cheska was very helpful with all the paperwork work upon collection of the vehicle. Overall... See more
Company replied
Thanks auto globe for a great service,big thank you to Sara who helped me with my purchase of my new car and delivery of it ,nothing was to much for her to sort ,thanks again Sara😊👍
Company replied
Company details
Written by the company
Home to hundreds of second-hand motors, Auto Globe Ltd is an AA-certified dealer that offers both cars and vans in the affordable budget that suits your requirements. With almost 450 five-star reviews on google, our 6 years old business has put smiles on countless customers. FCA approved this car dealership is situated in Milton Keynes offering free home delivery within the first 40 miles radius.
Contact info
27 Dickens Road, MK125QF, Milton Keynes, United Kingdom
- 01908772233
- info@autoglobe.co.uk
- www.autoglobe.co.uk
Breach of guidelines
They write their own reviews-be aware.
This is a review for delivery on the vehicle. Driver took the phone out of purchasers hand and wrote THEIR OWN review.
Not even given time to test out the car ourselves just given a false review.

Reply from Auto Globe Ltd
Had great experience in auto globe and…
Had great experience in auto globe and jr was excellent with his service

Reply from Auto Globe Ltd
I had a great experience at autoglobe…
I had a great experience at autoglobe Ltd today where I went to buy Peugeot boxer. I highly recommend this company for used cars and vans mr kj is the best sales man

Reply from Auto Globe Ltd

Reply from Auto Globe Ltd
Excellent service by Manzoor many…
Excellent service by Manzoor many thanks to all team

Reply from Auto Globe Ltd
Mr kj helped me to choose a van i am…
Mr kj helped me to choose a van i am very happy with his customer service. I recommend autoglobe for used cars and vans

Reply from Auto Globe Ltd
Ubaid jr was very helpful
Ubaid jr was very helpful, polite , knowledgeable and efficient . Excellent service .

Reply from Auto Globe Ltd
Mr kj is very professional and humble…
Mr kj is very professional and humble person, he has very good customer service skills I recommend autoglobe for used cars and vans

Reply from Auto Globe Ltd
On time delivery perfectly communicate…
On time delivery perfectly communicate by manzoor professional staff good price range highly recommend

Reply from Auto Globe Ltd
Good experiences highly recommended…
Good experiences highly recommended manzoor good deal with me satisfaction overall

Reply from Auto Globe Ltd
Very good service from Sara
Very good service from Sara, she made us feel welcome and took the time to explain everything very carefully. Lovely experience buying our new car :)

Reply from Auto Globe Ltd
Very dodgy stay well clear!!
Very dodgy stay well clear first thing they say is no returns even though a dealer trader has a 30 day return by law they seem to think this doesn't apply to them absolute time wasters. Just for your information as u seem to not know the rules....Under UK government rules, it is generally illegal for dealers to display "no returns" or "no refunds" signs, as these attempt to restrict a consumer's statutory rights. While shops do not have to accept returns for non-faulty items, they must offer a full refund if an item is faulty, not as described, or does not do what it's supposed to.
GOV.UK
+2
Here is a breakdown of government rules on returns based on the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013:
1. Faulty or Misdescribed Items
If a product is faulty, broken, not fit for purpose, or not as described, you have the following rights, regardless of what the dealer says:
0-30 Days: You have a legal right to reject the item and get a full refund.
30 Days - 6 Months: You are entitled to a repair or replacement. If that fails, you can ask for a refund.
6 Months+: You may still be entitled to a repair or replacement, but you may need to prove the fault was present at the time of purchase.
Second-hand Goods: If bought from a dealer (not a private seller), they must be in satisfactory quality based on their age and price.
+3
2. "No Returns" Policies
Illegal Notices: Signs saying "no refunds" or "sold as seen" are unlawful attempts to remove statutory rights and are considered misleading under the Consumer Protection from Unfair Trading Regulations 2008.
Refusing Returns: If a dealer refuses to take back a faulty item, they are breaking the law.
Goodwill Policies: If a shop has a voluntary returns policy (e.g., "30 days to return if you change your mind"), they must honor it.
Business Companion
+2
3. Online/Distance Sales (No-Fault Returns)
If you bought an item online, by phone, or by mail order, you have stronger rights under the Consumer Contracts Regulations 2013:
14-Day Cooling-off Period: You have the right to cancel your order for any reason within 14 days of receiving it.
14-Day Return Window: Once you notify them of the cancellation, you have another 14 days to return the goods.
Exceptions: This does not apply to personalized items, perishable goods, or unsealed software/hygiene products.
Money Saving Expert
+1
4. What to Do if a Dealer Refuses
Quote the Law: Inform them of the Consumer Rights Act 2015 (for faults) or Consumer Contracts Regulations (for online sales).
Report to Trading Standards: Misleading signs or unfair treatment can be reported.
Section 75/Chargeback: If you paid by credit/debit card, you may be able to claim a refund through your card provider.
+4
Summary Table of Rights
Scenario In-Store (Non-Faulty) Online (Non-Faulty) Faulty Item (Store or Online)
Right to Refund No (Unless policy says) Yes (Within 14 days) Yes (Within 30 days)
"No Returns" sign Illegal Illegal Illegal
Returns Cost Customer pays Customer pays (usually) Dealer pays
Note: For used cars, the dealer must abide by the same 30-day "right to reject" rule if the car is faulty, regardless of "sold as seen" clauses. And yes shaz I did raise this with two of your employees one didn't seem to no the rules and one said categorically no to my face wen I ask about the 30 day rule so u need to change your policy's and I don't appreciate taking time off work to visit a dealer who isn't following the law it's misleading and very poor service.end of sort out your Policies if you are a dealer or trader and saying no returns isn't a get around do your research..

Reply from Auto Globe Ltd

Reply from Auto Globe Ltd
Amazing service by jr on delivering my…
Amazing service by jr on delivering my van thanks to him lovely man to deal with.

Reply from Auto Globe Ltd
Great car
Well communicated, great service and once bought quick delivery

Reply from Auto Globe Ltd
Got my van delivered by jr excellent…
Got my van delivered by jr excellent service

Reply from Auto Globe Ltd
Don't use this company
I bought a car from this company for my mum in November.
I got a local mechanic to look at the car when it arrived and he provided pictures of the underside of the car showing heavy corrosion and sent the following message...
"Having given this car a thorough inspection with another MOT tester. We both agreed this car is not fit to be used on a public highway and is a danger to the driver and public. We can’t understand how it could possibly have been sold in that condition and would need some serious work doing on it to make it fit to use in our opinion it is a death trap Due to its excessive corrosion"
The fact that this car A, passed an MOT and B, was deemed acceptable to be sold is a disgrace.
The only reason I am giving 2 stars and not 1 star is because they did collect the car and send a full refund. However, I had to ask several times and threatened with legal action.
I dont have the option to upload the pictures that I have for whatever reason.
Avoid this company!
Also all of the 5 star reviews are clearly fake. This is where they had me. I should have looked at the reviews in detail rather than just what the average review rating is. I would advise anyone else to do the same.

Reply from Auto Globe Ltd
What a great experience with Mr KJ
What a great experience with Mr KJ. Delivered a car timely.

Reply from Auto Globe Ltd
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