Auslogics Reviews 1,994

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their effectiveness in improving PC performance, with many noting significant increases in speed and smoother operation. People find the software easy to use, highlighting the intuitive interfaces and straightforward installation processes. The technology is frequently described as outstanding and reliable, with many appreciating features like quick driver updates and efficient disk defragmentation. However, some customers reported issues with the applications, including difficulties with uninstallation and unexpected re-installations. A few other people also felt that certain products, like the SSD optimizer, did not provide noticeable improvements or were not user-friendly.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the intuitive,... See more

Technology

Clients share positive opinions on technology, particularly praising software like Auslogics Disk Defrag... See more

Product

People report positive experiences with product. Many customers praise the products for their ease of use and... See more

Application

Consumers find the app to be ambiguous. Some users appreciate its state-of-the-art interface and efficiency... See more

Based on these reviews

Rated 4 out of 5 stars

My computer skill/understanding level is pretty low (hey - I turned 72 Monday) I chose to use Auslogics to do the necessaries and they have been damned good. I have had no ssues what so ever! Happy... See more

Company replied

Rated 4 out of 5 stars

Easy to use, especially compared to other similar programs. Made a perfect job.

Company replied

Rated 5 out of 5 stars

I have installed and used Auslogics Disk Defrag since 2019 when I purchased my new computer. The process of disk defragging is very fast. As far as I can tell, in the six years I have used it,... See more

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Information provided by various external sources

Founded in 2008 in Sydney, Australia, Auslogics has grown into an industry leader in the production of computer maintenance and optimization software for Microsoft Windows.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Auslogics

Easy to use, works quickly and efficiently. Cleans up after other programs claim they've done everything. Top marks for the guys from Oz!

3 October 2024
Unprompted review
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Reply from Auslogics

Thank you so much for your review, Christopher! We’re glad to hear that you’re enjoying Auslogics software.

Rated 5 out of 5 stars

Fantastic tool

Very useful tool to remove the duplicate files and free space on hardisk.

2 October 2024
Unprompted review
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Reply from Auslogics

Thank you for your kind words, Bani.

Rated 4 out of 5 stars

Auslogics Is Comprehensive.

I've found that the Auslogics software is comprehensive and okay to use if you follow instructions. Only problem I've had is trying to buy the Driver Updater. I made the purchase and tried to update to the "Paid" version. The update procedure through the "Help" menu did not work. I asked for and quickly received a refund.

24 September 2024
Unprompted review
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Reply from Auslogics

Thank you so much for taking the time to share your experience with us.

Rated 5 out of 5 stars

I've used the free version of Duplicate…

I've used the free version of Duplicate File Finder for many years and really appreciate how easy it is to use and the user interface, which is simple to navigate.

2 October 2024
Unprompted review
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Reply from Auslogics

Hearing that you enjoyed our program is the best thing we could hope for!

Rated 5 out of 5 stars

Love this software

Love this software - great functional system of finding duplicates.

1 October 2024
Unprompted review
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Reply from Auslogics

Thank you for your feedback and for helping us make our products better.

Rated 1 out of 5 stars

Not even a star

It was not even a star because I never received the activation key despite paying for a subscription. Vera Smith (Auslogics) always wrote that she sent me the key. However, there was nothing in my Junk and Bin folders. Also, nothing in my second email. She refused to send the key via chat. It is a fraud. I believe that PayPal will be able to sort it out.
Regards.
Richard.
Updates after the replication:
Please, don’t lie. I just checked all folders including Bin again - no letters from Auslogics. Nobody answered on email request.

26 September 2024
Unprompted review
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Reply from Auslogics

Dear Richard,
Thank you for your feedback and sorry for the inconvenience.

Upon investigating your case, we were able to locate your order and support request details linked to your second email address.
According to our records, Auslogics BoostSpeed 13 license was purchased on September 27th, 2024, and the license code sent to your email address. The license code has been sent again by our Support Team as per your request.
Please note that customer support is provided via email only, communication via chat is not available.
Should you require further assistance, please do not hesitate to contact us at support@auslogics.com, we will be happy to help.

Rated 1 out of 5 stars

The Driver Updater Is Making Things Worse

The Driver Updater screwed up all existing drivers on my PC. I even bought the paid version, but for some reason could't make it work - the software was stuck on the free version, althought I have uninstalled it and re-installed it multiple times. The Auslogics tech support were terrible - their solution was to try and restart the PC. Never got the paid version to work, and never got my money back. One year later I still have problems with all possible drivers on my PC, and even if I uninstalled the Driver Updater all this time ago, I still think this product is causing it.

20 September 2024
Unprompted review
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Reply from Auslogics

Dear Milena,
Thank you for your feedback and sorry for any inconvenience or misunderstanding.

Upon checking our records, we were able to locate a support request sent on September 18th, 2023. The communication ended after the support team asked for additional information in order to resolve the issue with Driver Updater installation. We couldn’t, unfortunately, find any requests for refund or subscription cancellation.
Please note that the program does not have the functionality to affect the system if it’s not installed and the tweaks are not applied manually.
If you would like our assistance in getting familiar with the program or prefer getting a refund, please contact us at support@auslogics.com and we will proceed at once.
Thank you.

Rated 3 out of 5 stars

i am not liking the 3hour wait

i am not liking the 3hour wait to just update another driver. your older version was better. we should be able to do driver updates instantly not wait 3 hours to do the next.

Thank you for replying. waiting for 3hours once in awhile is okay cause your updating drivers too quickly it justs tells you to give it a break.

14 September 2024
Unprompted review
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Reply from Auslogics

Dear Bendy,
Thank you for your feedback and interest in Auslogics Driver Updater.

We will record this in the list of new features/changes to consider, which we use in development of newer versions of the software. It is feedback from our valued customers like yourself that helps us constantly improve our products and make them better fit the users’ needs, so we really appreciate you taking the time to write to us.

Rated 1 out of 5 stars

DO NOT BUY!!

First this company peddles a variety of software that is CONTINUALLY trying to get you to upgrade from what you have just purchased.

Secondly, I purchased Driver Updater which proved a TOTAL disaster, crashing my computer several times and wasting my energies trying to make things right again. Then, the software, yet again, tries to get me to upgade to the "latest" version even though I've only had my version for a couple of weeks. Foolishly I went with it ..... and yet another fiasco which I won't bore you with! I would hazard a guess that any software that you buy from this company will "exhibit" the same "characteristics. DON'T be persuaded.

27 August 2024
Unprompted review
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Reply from Auslogics

Dear David,
Thank you for your feedback.
We are sorry for any inconvenience you have experienced.

Our records indicate that your order has already been refunded, instructions on how to use the software sent. If you would like us to assist you further, do let us know.
We would like to learn more about issues you described as it is an uncommon behavior for our software and we want to get to the bottom of it. If you wouldn’t mind sending us some additional information, it would be greatly appreciated. We will thoroughly investigate the case and take appropriate actions.
Thank you in advance.

Rated 1 out of 5 stars

the program error

the program works, I install something and suddenly an error happens every time, the technical support told me to run the reading mode and that's where it ended, the program still doesn't work

3 July 2024
Unprompted review
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Reply from Auslogics

Dear Lukasz,
We are sorry to learn that you have experienced issues using the software.

Could you please specify your contact information so we can locate your support request and make sure you are assisted?

Thank you in advance.

Rated 5 out of 5 stars

Going that extra mile in customer support

Having used Auslogic product range for years, I recently sent feedback on one of their Free Software offerings, and the reply I received was fast, detailed in many paragraphs without being a stock standard reply and explaining exactly how to perform the function I was looking for. It's rare to receive support these days, extremely rare to receive support in such detail and with friendly inteaction, in particular for a product that is free. I have been a fan of Auslogics for a very long time, here is yet another reason why. Thanks Guys!!

3 June 2024
Unprompted review
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Reply from Auslogics

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who uses Auslogics with only the best there is to offer!

Rated 5 out of 5 stars

Software does what is has to do

Software does what is has to do. Great value for a great price

29 May 2024
Unprompted review
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Reply from Auslogics

Dear HJK,
Hearing that you're enjoying our products is the best thing we could hope for!

Rated 5 out of 5 stars

Not sure at first

Was not sure how well Boostspeed 13 would work.
Great Game setting the cpu and gpu runs cooler and definitely not stretched to 100%
I would recommend for gaming and general PC house keeping

29 April 2024
Unprompted review
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Reply from Auslogics

Dear Brian,
Thank you so much for your review! We’re glad to hear that you’re enjoying BoostSpeed.

Rated 5 out of 5 stars

Excellent program.

Excellent program.
I've tested other duplicate search programs, but I definitely opt for Auslogic Duplicate Finder, which, best of all, is free!
In addition, their advice is quick and effective in the event of a problem.
Really, recommended!

29 April 2024
Unprompted review
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Reply from Auslogics

Thank you so much for taking the time to leave us this amazing review

Rated 4 out of 5 stars

free service

free service, works well over time, virus free, helps maintain a healthy system.

7 April 2024
Unprompted review
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Reply from Auslogics

Thank you so much for taking the time to leave us this amazing review.

Rated 4 out of 5 stars

i've been using auslogic for nearly 4…

i've been using auslogic for nearly 4 years, and it's been reliable for me, just becareful using windows 11 because sometimes even auslogic can clear the stability but my laptop still having bluescreen

7 April 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Dear Dicky,
Thank you for sharing your experience with us and for choosing Auslogics.

Rated 5 out of 5 stars

Currently using Bitreplica and Register…

Currently using Bitreplica and Register Cleaner and both products work really well under Win 11. Support services are great, with quick responses and suggestions on remedying issues. Thoroughly enjoy using their products and they help keep my desktop going.

6 April 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thanks for leaving us such a wonderful review. We are thrilled that you loved our products and service.

Rated 5 out of 5 stars

Best defrag evah

Terrific defrag and very easy to understand. It's a great app.

6 April 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Hearing that you're enjoying our products is the best thing we could hope for!

Rated 5 out of 5 stars

I'm not terribly computer literate or…

I'm not terribly computer literate or experienced, but I found the boost & defrag results noticeably helpful & easy to obtain. There were even warnings about possible ways that a choice to delete this or that might be harmful for my PC's functioning. Good range of services for no charge as well.

4 April 2024
Unprompted review
Auslogics logo

Reply from Auslogics

Thank you so much for taking the time to leave us this amazing review.

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