Auraeyes Reviews 

248
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 128 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the sunglasses feature highly stylish designs, comfortable daily fits, and great affordable prices that make them a wonderful bargain. People also genuinely appreciate the fast shipping times, nice boxes, and overall neat packaging when receiving their orders safely without any damage. However, some customers also noted that the delivery process took much longer than originally expected and items sometimes arrived significantly smaller than advertised. Buyers additionally experienced poor build quality, flimsy frame materials, and very complicated return procedures that made sending products back quite frustrating.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and sizing. Many reviewers praise the... See more

Quality

Consumers find quality to be ambiguous, reflecting a clear split in customer experiences. While many... See more

Delivery service

Customers had ambiguous experiences with delivery_service. Many reviewers praised the fast shipping times,... See more

Order

Reviewers express mixed feelings regarding their order experiences. While some consumers report a smooth... See more

Price

Users describe mixed feelings regarding price, highlighting a division among customers. Many reviewers praise... See more

Reviews shaping this summary

Rated 2 out of 5 stars

+fast delivery +good marketing +nice packaging -quality pretty poor, seems like any chinese sunglasses you can get for 5 bucks at a cornershop -fit only small heads, women and children -after c... See more

Rated 5 out of 5 stars

Does exactly what it says on the tin. For the price the glasses are good quality, delivery took about a week to get to me in Dublin, well packed so no chance of damage. Would recommend, I have already... See more

Rated 5 out of 5 stars

They are just incredible Super stylish with the benefits of being so comfortable Great value for money and I will go again

Rated 5 out of 5 stars

Was expecting it to be just a little bigger in size because I'm actually using the frames to put my prescription lenses. All in all they fit perfect.


3.5

Average

TrustScore 3.5 out of 5

248 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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3.5

All reviews

(248)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My favourite glasses thus far

The delivery was quick, the fit is comfy the style is perfect….
I now have two different pairs and rate them highly. Sleek stylish, and can go with any outfit, will definitely be getting more.

25 March 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality and difficult returns

The product is poor quality and they make you pay for return.
I feel for the marketing and ordered a pair of sunglasses. The plastics are very light and hard. The hinges work poorly. It's nowhere near the quality of your standard ray-bans.
The return process is complicated, you have to order it yourself which can easily cost close to 20euros.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

Order send from china though the site indicates to be french. Order was returned at the border apparently due to an issue. No response or reimbursement of my money so far. Do not order here

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. The company advertises as UK-based, but returns must be sent overseas to a PO box, making it impractical due to high shipping and customs costs—more than the sunglasses themselves. The product quality is low, clearly cheap dropshipping. Poor customer service and misleading business practices, most likely operating from someone’s bedroom. Not recommended, especially for UK customers.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great glasses for the price

Great glasses for the price, affordable but still feel amazing when wearing and also look amazing.

8 February 2026
Unprompted review
Auraeyes logo

Reply from Auraeyes

Hello,

Thank you so much for your positive feedback! We're thrilled to hear that you're happy with your glasses and that they meet your expectations.

Your satisfaction is our priority, and comments like yours motivate us to keep delivering quality products at accessible prices.

Enjoy your glasses!
Best regards,
The Aura Eyes Team

Rated 1 out of 5 stars

very cheap china quality

very cheap china quality. Drop Shipping!

24 January 2026
Unprompted review
Auraeyes logo

Reply from Auraeyes

Hello,
We are sorry that the product does not meet your expectations.
If you are experiencing a quality issue or would like to discuss your order, our after-sales service is available to assist you. Contact us at contact@auraeyes.store and we will find a suitable solution.
We remain at your disposal.
Best regards,
The Aura Eyes Team

Rated 1 out of 5 stars

It's a scam

It's a scam. I ordered 5 pairs of sunglasses last summer, they only sent 1. They said the others were already on their way, but 7 months have passed and they never arrived. They stopped responding to emails, I asked for a refund and they never responded or did anything.

8 January 2026
Unprompted review
Auraeyes logo

Reply from Auraeyes

Hello,
We sincerely apologize for this situation, which is completely unacceptable. This does not reflect the service we aim to provide.
We take your complaint very seriously. Please contact our customer service team immediately at contact@auraeyes.store with your order number and details. We will prioritize your case and ensure you receive either the missing items or a full refund.
We are committed to resolving this matter promptly.
Best regards,
The Aura Eyes Team

Rated 1 out of 5 stars

Do not buy from Auraeyes

Do not buy from Auraeyes. This is just another dropshipping scam that sells cheap, low-quality sunglasses straight from China. The photos on the website look nice, but what you actually receive is flimsy plastic junk that feels like it came from a discount bin.

Shipping took forever, and they use an untrackable Chinese delivery service. On top of that, returns are a nightmare. There’s no real refund process — you have to email them to “request instructions,” but they never reply. Even if they do, you’re expected to return the product at your own expense to China — and all within just 14 days.

This company is shady, unprofessional, and clearly not customer-focused. Save your money and buy from a trusted brand. Auraeyes is a waste of time and money.

14 June 2025
Unprompted review

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