Auctmarts Fairings Reviews 

299
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and perfect fitment of the fairings, along with excellent paint work and customization options. Many people also highlight responsive and helpful customer service, noting staff kept them updated and quickly addressed questions. However, some customers noted significant shipping delays, waiting several weeks or months for orders, and issues with incorrect or missing parts. A few other people also experienced product quality inconsistencies, such as peeling stickers, paint defects, or fitment problems. Additionally, some reviewers were not happy with customer service, mentioning poor communication or a refusal to resolve problems.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the paint finish as great, high... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some customers praising fast delivery,... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant... See more

Customer service

Users describe ambiguous interactions with customer service, with some reviewers expressing disappointment... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought and installed at least 50 fairing kits from different companies. I have installed about six from AuctMarts and I can say without a doubt they are one of the best in the business. The fit... See more

Rated 5 out of 5 stars

Communication was great even with the time zone differences. Fairings are of great quality and paint was almost flawless. My bike looks amazing and for the price you cannot beat there products. They m... See more

Rated 5 out of 5 stars

Well worth the wait, fitment was great, color was perfect!! Auctmart did it again!! This is my second set of fairings I’ve gotten from them and honestly I can say near oem quality!!! Great customer s... See more

Rated 5 out of 5 stars

I bought two sets of fairings off of them, both fully custom painted. Zero fitment issues as long as you re-use the factory bolts. The fairings took about 3-4 weeks to be painted and about a month to... See more


Company details

  1. Aboriginal and Torres Strait Islander Organisation

Written by the company

Auctmarts is the worlds best retailer of high quality Real injection moulded motorcycle fairings. http://www.auctmarts.com


Contact info

4.0

Great

TrustScore 4 out of 5

299 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(299)

56 reviews in the last 12 months

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Rated 2 out of 5 stars

Buy another bike before you buy this

These other reviews must be bots or something because no chance people give this 5 stars. I expected a piece or two to be messed up. But EVERY single piece there was something wrong. Had to basically drill my own holes to fit screws. The screws they give in the kit are useless damn near. And the fitment. Wow, the fitment is god awful. The fitment makes it even worse because now you cant clip any of the pieces together. And if you force it ,they break. Hell its cheap plastic, the wind would break these weak clips. Not to mention half the slots for the clips you have to cut out yourself. My upper cowl is literally held on with zip ties because they dont fit correct so they cant clip together at all. Its looking like I might also have to cut off the piece of the fairing near the kickstand because the kickstand keeps catching the fairing. Waited a month and a half for a disappointment. Already looking to buy new fairings. Only reason I gave two stars is because they got the color right and they were only 600$. But still, you can buy cheaper and the fitment would probably be just as terrible. My first review ever, that's how disappointed I am.

23 August 2023
Unprompted review
Rated 1 out of 5 stars

These people are the WORST

These people are the WORST! DO NOT ORDER FROM THEM! They advertise fast shipping from the US. Their website said it would ship in 7-10 days. We are now a month out and I'm told they are shipping from CHINA! So now it's going to be at least another 2 weeks before I get them. Everything about this company is a lie! Do not fall for it+ save yourself the headache and waste of money and go to a reputable company. When you call these clowns they don't answer the phone and if you do talk to someone they hang up on you. Ridiculous! This is still going on. I cany find my fairings if they've shipped or not and they won't return my money. Emails are automated and not helpful! SCAM!

17 July 2023
Unprompted review
Rated 1 out of 5 stars

The worst customer service experience…

The worst customer service experience I've ever had. It took this company two weeks to inform me they were out of stock of an item. Response to my questions were handled by automated messages and when I was corresponding with a person the solutions were inadequate and lacked any details.

DO NOT USE this company.

11 August 2023
Unprompted review
Rated 1 out of 5 stars

I recently purchased a full set of…

I recently purchased a full set of fairings with tank cover. I can honestly say I'm very disappointed with there customer service and the quality of the finish.After four weeks I recieved pictures of the finished product and noticed the side panels looked very patchy especially on the black bits.I mentioned this to customer service and was told it's a reflection from the lighting. I accepted that thinking surely they would not get past quality control if there not right. With the deal I was to receive a new fairing bolt kit and screen. Package arrived a week later and unbowed it to find the areas I questioned severely lacking laquer it was so thin in places I can't get out the runs and dust spots without breaking through into base coat. Also no screen in the box and a small box of various Allen bolts and clips no idea what there for but certainly not a fairing kit. This cost me just short of £700. Gutted when they offered me $25. And now no reply to my emails.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Superb company

Superb company. We supply customers with their fairings and havnt had a single hickup in countless applications. Superb communication
Thanks again guys.
Carbon.rider
- the bleachworks bike shed team.

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Keep clear

Upon receiving the fairings and opening the box, I noticed several issues, including: missing/misplaced decals, peeling decals, terribly cut decals, aswell as paint blemishes/damage.
Calling the company for help led no where as they said it was normal quality and I can't expect them to be perfect and got offered a 50$ refund which wasn't received.
Now 2 months later, even more decals are peeling and looks like absulute trash. The company said they would send more decals to replace there work but nothing was ever received.

Stay clear of these fairings as quality and customer service is lacking.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with custom order

I wanted a slight modification to one of the sets that they offered for my CBR600, basically just combining a few into one so everything was red. I emailed them asking if they could do something like that, and very quickly had a reply back saying it was no problem and how to proceed. Through the whole process they kept me updated, and sent pictures went the kit was done with paint to confirm it was I wanted. The whole process took exactly a month from payment to the fairings arriving on my doorstep. I have only been running the fairing for about 5 months now, but they're holding up great, and I am super happy with them.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed

I have ordered there 3 times already. This time was the fourth time.
The first fairing was really a super quality and workmanship.
The second fairing was of the processing no longer so convincing.(Lacknasen, pimples, etc.)
The third was for a friend, the same as the second and the fit was not so good, gaps were huge!
I have now ordered a fourth had with a transport insurance.
Everything is fine so far, very cooperative. However, no longer as friendly as it was then.
Now we come to my experience.
I have had to determine a transport damage on delivery of the package. I immediately reported this to auctmarts, since I had taken out "transport insurance" and assumed that we would come to a solution. The answer was, "You can touch it up with a paint pen and it will no longer be visible". I thought I was not reading correctly. I then asked what the transport insurance was for, no response. They offered me
Ridiculous 45 USD to repair the damage. I ordered a fairing there to have a new and undamaged fairing mounted on the bike. I am disappointed beyond measure, although I had a good experience in the past (the first fairing was 2018/2019).

15 May 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Paint Finish, fitment 10/10

Purchased a fairing for my 2011 ZX10R and product was shipped to Canada within a month. Fitment was perfect! Paint finish was very good as well! Would definitely purchase another fairing from them. They included a Black Windscreen with a heat shield, bolt set, and a tank pad.

16 May 2023
Unprompted review
Rated 1 out of 5 stars

GARBAGE

What went wrong this time? I wouldn't expect you to start like that. My order took over a month too even get them to send picture of paint and then when they finally did that I had cancelled my order then when they sent me a picture of paint after I already cancelled once they send me tracking number after cancelled a second time they took it upon themselves to send it anyway my signature is not on it they lost them now I'm out my plastics and $600 and I wouldn't have even put one star but I had to or I couldn't put anything and all that after I paid $25 for insurance on my package

7 April 2023
Unprompted review
Rated 4 out of 5 stars

Communication from auctmarts wasn’t the…

Communication from auctmarts wasn’t the best, I had to constantly chase them for updates about the order. Delivery was originally quoted at 3 weeks, order arrived after 7 weeks. Quality and figment is better than expected. I did have a few QC issues but luckily in places that are hard to spot. I would use them again

28 May 2023
Unprompted review
Rated 1 out of 5 stars

They just drop-ship their products from…

They just drop-ship their products from Ali Express, quality isn’t the best obviously but it’s a scam.
I ordered a set “in stock” but had to wait 2 months before it finally arrived..
In the meantime i found the identical pictures on Ali Express.
But the price was way less..
Better order on Ali Express instead of ordering from Aucmarts, it will cost you way less and believe me! They are identical..
Big Scam!!

30 April 2023
Unprompted review

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