Auctmarts Fairings Reviews 

298
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the fairings, highlighting excellent paintwork and precise fitment, often matching OEM standards. Many people appreciate the responsive and helpful customer service, which keeps them updated and assists with inquiries. Reviewers are also satisfied with the customization options and the overall appearance of the products. However, some customers also noted significant delays in delivery, often waiting months despite promises of quicker shipping. A few other people also felt that the product quality was poor, citing issues like incorrect parts, bad fitment, or paint defects upon arrival. Additionally, some reviewers experienced frustrating customer service, with reports of unresponsiveness, refusal to refund, or issues with incorrect paperwork.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the paint finish and customizability.... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing strong warnings against ordering due... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some customers expressing disappointment and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent customer service, both on whatsapp and by email, Always responsive. Very good product quality A few small scratch from transport but nothing serious. Highly recommended

Rated 4 out of 5 stars

I love everything about the fairings when it comes to cost and customizability but the did develope a crack after a few months in stress spots but the paint was great and I was able to ppf just fine... See more

Rated 4 out of 5 stars

I finally received my order. The quality of the paint is very good. Even if the key hole plate doesn't match the tank cover very well, but that's not the end of the world, it doesn't detract from the... See more


Company details

  1. Aboriginal and Torres Strait Islander Organisation

Written by the company

Auctmarts is the worlds best retailer of high quality Real injection moulded motorcycle fairings. http://www.auctmarts.com


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(298)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly if I could give less rating I…

Honestly if I could give less rating I would. Terrible experience! Upon arrival I found that the kit was missing several pieces, after back and forth with the company they agreed to send them. Once I began installing I had different year model parts. Also nothing fit at all! I have installed several kits so not a beginner at this. Trying to ease pieces into place they just crack and tabs break off, also paint already chipping in several places. I wish I had never gone with this company!

15 March 2026
Unprompted review
Rated 1 out of 5 stars

NO EXPRESS POST

After purchasing because they said they express delivery in 3-4 days… I’m 14 days down the track. Paid extra for insurance and have asked them to make a claim as fairing are not here in the promised 3-4 days. Responses was wait longer. Putting in a dispute with PayPal to retrieve my money. After 28 days they finally arrived, quality is poor with the paint job, had to modify fairing to make them fit. The fairings didn’t all fit together so I had to use old fairing to make it work.
Thanks for the Reply… but you did not address the fact you promised 3-4 day delivery and there was NO compensation for the 24 day delay… there was NO marking on the package stating it was express posted so I believe it to be a lie, there was never any intention for it to be delivered in 4 days.

27 February 2026
Unprompted review
Auctmarts Fairings logo

Reply from Auctmarts Fairings

Dear Cameron, thank you for your feedback. We understand your frustration with the delivery time, but we must clarify the facts regarding your shipment. Your order was dispatched promptly and is currently being handled by the international shipping carrier and Australia Customs. As per tracking records, the delay is due to standard customs clearance procedures in your country, which is a government process beyond any seller's control.
Regarding your request for an insurance claim: insurance can only be claimed once a package is officially declared "lost" by the carrier. Currently, your package is still in transit and undergoing customs inspection. We are actively monitoring the situation with the carrier. We remain committed to ensuring you receive your fairings and ask for your patience as the authorities complete their work.

Rated 1 out of 5 stars

Scammers

Scammers, scammers stay away. There are two employees that send numerous emails contradicting each other - they have no clue. When asked for refund or I file fraud charges the staff tried to upsell. Ridiculous anyone wants to see the correspondence contact me. If they cannot get paper work correct imagine trying to fit a fairing from
Them. Scam, Scam - Canada Fraud has been notified so be prepared in Canada for further duty charges if you buy from these guys.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Worth the Wait

It took about 2 months to receive the fairings but they were worth the wait. Packaged well and they came out beautifully. Just be patient.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Fairings fit amazing custom paint job…

Fairings fit amazing custom paint job was great other than a little bit paint missing on the edges, the process from ordering custom paint to having it at my place took very long from what I was told but communication was great

26 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT purchase from this company

DO NOT purchase from this company. I was forced to initiate a chargeback with my bank after waiting almost 2 months. The fairings never arrived, and Auctmarts lied on milestones, misrepresented the appearance of certain parts, and refused to provide a refund 6 weeks in when I requested it. They refunded me $90 for a $130 gas tank cover a few days after the order was placed. They refused to provide a partial refund due to the extensive delays. It takes their support team 24-48 hours to respond on a per-response basis. I have a full email-chain from October 18th when the order was placed until end of November.

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Two sets of fairings, 9/10

I bought two sets of fairings off of them, both fully custom painted. Zero fitment issues as long as you re-use the factory bolts. The fairings took about 3-4 weeks to be painted and about a month to ship. Some of the stickers on my fairings for my Ninja 650 are peeling, but nothing I can’t fix with some vinyl glue for less than $20. Overall a 9/10, pretty good quality and very competitive price (~$600 each). No complaints

30 November 2025
Unprompted review
Rated 5 out of 5 stars

excellent fairing kit and customer services

I have bought and installed at least 50 fairing kits from different companies. I have installed about six from AuctMarts and I can say without a doubt they are one of the best in the business. The fitment is 100%, the quality of the paint work is second to none, overall logistic is very quick. I highly recommend these guys if you’re looking to purchase a Fairing kit.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Great communication and product

Communication was great even with the time zone differences. Fairings are of great quality and paint was almost flawless. My bike looks amazing and for the price you cannot beat there products. They might be the best after market fairing suppliers out there right now. I appreciate them and the business they do. Only downside is the shipping. You will wait about 2-3 months I got mine in 7.5 weeks.. other then the wait it’s definitely worth it.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting on my fairings

Still waiting on my fairings. Been 2 months and still no where in sight. I will change my review based on when I get it, if I do and by the quality... but for now, terrible experience especially after being promised 3 weeks from time of order.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good company

I bought 4 or 5 sehs of fairings and every one was perfectly tailored to my liking. The wuality is good and the customer care is very very good.
I will buy form here again

2 October 2025
Unprompted review

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