Atkin and Thyme Reviews 

The furniture is very stylish and feels solid. However, it might be a bit too solid as the drawers seem unnecessarily heavy and make the dresser fall forward, we had to attach it to the wall to keep safe. Also, the opening mechanism is a bit too rustic and a bit noisy, I would have expected a bit more finesse in a pricey piece. But it does look good.

The product is exactly what I ordered. Easy to assemble and with an impeccable design. Delivery was perfectly organized and on time, with constant tracking. The product packaging was perfect. The only downsides are a few scratches and a very strong odor from the tabletop, which tends to fade after a few days. Regarding these minor issues, I must say that the after-sales service was extremely responsive. Overall, a very good experience.

So far so good! Furniture ordered and we're now waiting for a delivery date and to see the item, which we're very excited about. Fingers crossed all smooth form here!

Product good quality/colour and well packaged and clear instructions.Perfect for smaller garden.
Let down by delivery time which was constantly altered …
very annoying.

I ordered a side table from Atkin & Thyme, it arrived within 2 days. It arrived cracked so I contacted customer care and they organised a collection for the next day. I was very impressed and look forward to receiving my new one.

I recently purchased a light from Atkin & Thyme and their customer service has been brilliant, very impressed! We had to return one item and they even issued the refund on the same day that the item was collected.

Prompt delivery and excellent packaging which meant the furniture arrived in great condition.

I recently ordered theFlute Marble Sideboard - BlackSKU: AT1848 to match the console i had bought in the same style. Both products look beautiful and are very sturdy. I expressed my concern re the quality of polish finish of my second purchase and their customer services immediately dealt with it. Clearly shows the company cares about the quality of their products and services. Highly recommend Atkin and Thyme

I ordered two sets of the wonderful Hiro dining chairs (4 chairs in total) and my god they were even more beautiful in person than the pictures. The quality, beauty of the wood, personality, and charm of them is outstanding. Atkin & Thyme have such an interesting selection with some wonderful characterful items in amongst their selection.

The customer service team were amazing throughout, the site is so easy and nicely laid out, the delivery was a wonderful experience too being kept up to date throughout the process. The delivery cost of £39 for 4 dining chairs was really reasonable too.

After receiving the chairs I saw that they had gone to a 20% discount so contacted them to see if I could retroactively get the discount and they speedily got back to me saying they would do that and returned the difference straight away.

Such a good experience throughout, from a lovely site and selection, great and fast customer service, fast deliveries and superb communication throughout including the delivery process.

A wonderful company and experience and a stunning product which I'm super pleased with. Thank you ^_^

Ordered a double cocoon chair for the garden and didn’t realise I could claim 20% discount. Upon realising I contacted Atkin and Thyme to ask if they could still honour the discount even though I had already placed my order. They promptly refunded the amount into my account. Saving me so much money. I’m so pleased!

Very easy to place an order very quick to consent send receipt

Beautiful burnished copper and marble tables and great customer service for a little issue.

We paid £500 for an armchair we really liked the design of, and decided to treat ourselves in our new home in 2021. We really don't use the chair much at all, just very occasionally. Last week my wife, who is very slight, sat on the chair as normal and one of the wooden legs snapped in two. Our toddler was on the floor nearby and could easily have been crushed under it. The products are not made to last and pose a potential hazard in the home, at least this was our experience. The customer service team were dismissive and unhelpful. I would avoid using this company at all costs.

Have several pieces now from Atkin & Thyme. High quality, different pieces that have always arrived very quickly and in perfect condition. In contrast to some other online furniture suppliers my experience with Atkin & Thyme has been 100% positive. Thank you!

Lovely products, I have ordered a table due before 7 may. Looking forward to receiving it. I was disappointed in the delivery charge which I felt was excessive. At this point apart from the actual ordering process which was straight forward I have not much experience

Great communication from ATKIN and Thyme. Chair arrived superbly packaged. I purchased due to the unique design. Beautiful design and quality. Absolutely love the look of it. It’s also very comfortable.

Beautiful cotton rug chairs, delivered swiftly and so very comfortable and attractive to look at. Only slight frustration is for such expensive furniture and delivery charge they don’t take the rubbish away, simply deliver to a room of choice. So that just gives you an extra job to do! But I’d still order the chairs again despite that because they are stunning!

Excellent after sales service, we had damaged a tabletop and luckily for us, they were able to source a spare top. Kept us informed about delivery the whole way through as well. We received the replacement very quickly. Great to find a business that still practices good old school customer service.