I've become a big fan of the product and have ordered multiple styles colors. Also, I appreciate their customer service. UPS lost a shipment and they were quick to resend a replacement. Most comp... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love the clothing tho a bit expensive. I wish they sold on Amazon. Would be nice if they offered larger sizing and a greater color selection. I wish they would consider selling running gear/tights.... See more
Company replied
I normally buy the Aero Brief in large and it is almost too loose so I tried a brief in medium and while it it is a bit tighter around the waist, it I think it fits a bit better. The main thing is th... See more
Company replied
Top tier quality I’ve ever had. It’s like nothing. The aswemove customer service is quick (under 5 minute response) and beyond helpful. I can tell when wearing these that someone who is into fitness i... See more
Company replied
Company details
- Underwear Store
- Activewear Store
- Clothing Store
- Men's Clothing Store
- Sportswear Store
- Sportwear Manufacturer
Written by the company
AsWeMove creates next-generation essentials designed for movement, comfort, and durability. Every piece is engineered to feel weightless while delivering consistent support, wear after wear. We focus on refined design, high-performance materials, and customer support that stands behind every product.
Contact info
United States
- support@aswemove.com
- www.aswemove.com
4.6
Excellent
239 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hit the mark
Relatively quick to respond, polite and went above and beyond to give a resolution that made me whole.
23 March 2026
Unprompted review
Reply from AsWeMove
Thanks so much, Andrew.
Very Functional
The underwear are extremely lightweight and have a small foot print in my dresser. They look good and function even better.
9 April 2026
Reply from AsWeMove
Love hearing this. Lightweight, great-looking, and high-performing is exactly what we aim for—thanks for sharing your experience!
Sexy not Practical
the product is a little uncomfortable and protection/support is not there.
9 April 2026
Reply from AsWeMove
Thanks for your feedback—we’re sorry to hear the product didn’t feel as comfortable or supportive as expected.
We took a look and don’t see any recent communication from you (our last email exchange was in 2024), but we do see your recent purchase. We’d be more than happy to help with a return or exchange to find something that works better for you.
Just let us know how you’d like to proceed by emailing us at support@aswemove.com.
I enjoy the feeling of the product and…
I enjoy the feeling of the product and I like very much the color preferences.
9 April 2026
Reply from AsWeMove
Luis, thank you so much! We’re really glad you’re enjoying the feel of the product and loving the color options—that means a lot to us.
This is my second order with as we…
This is my second order with as we move. My 1st order was an aspire thong. Super comfortable. Feels like you are wearing nothing. Ordering was also made easy
9 April 2026
Reply from AsWeMove
Second order—let’s go 🙌 So happy the Aspire Thong delivered that “wearing nothing” feel (our favorite kind of feedback). Glad ordering was a breeze too. We think you’re going to love what’s coming next.
Reply from AsWeMove
Thanks for your feedback—we’re sorry to hear it didn’t meet your expectations. We put a lot of care into our materials and design, so it’s disappointing to hear it didn’t feel like a good value for you.
If you’re open to sharing more about your experience, we’d really appreciate it and would be happy to help—feel free to reach out to us at support@aswemove.com
.
Great company
Great company! very responsive and holds tru to its standards and warranty. I have about 9 pieces plus the shirt. Great clothes super smooth and comfortable
15 April 2026
Unprompted review
Reply from AsWeMove
Thanks so much for the kind words! We really appreciate your support—and it means a lot to hear that the quality and comfort are hitting the mark. Sounds like you’ve built quite the collection 😊
If you ever need anything, we’re always here to help!
Wasn’t expecting this at all…
Wasn’t expecting this at all…
I reached out to As We Move about a sizing issue and just asked if they could help me out with a small discount to try a different size. That’s it.
Instead—they sent me a FREE pair.
No hassle. No back and forth. Just straight-up customer care.
That’s the kind of brand that earns loyalty. Not just because of the product, but how they treat people.
Safe to say—I’m locked in with As We Move. 💯
16 April 2026
Unprompted review
Reply from AsWeMove
Wow—this means a lot. Thanks for taking the time to share it.
We believe getting the right fit shouldn’t be a hassle, and if something’s off, it’s on us to help make it right. Glad we could get you sorted without the runaround.
Appreciate you giving us the chance to fix it—and even more, that you’re now locked in with us. 💯
Great support
The warehouse accidentally sent me wrong color and style. The team corrected this issue swiftly and now I am in love with both styles I received!
20 April 2026
Unprompted review
Reply from AsWeMove
Thanks so much for your positive review, Brendan. We appreciate the kind words.
Reply from AsWeMove
Thank you for your recent review. We’ve taken a closer look at your case and noticed that an incorrect shipping address was entered during checkout, which can sometimes happen when using autofill methods. Our team is already in contact with you and will continue working with you to make this right.
Outstanding company
Outstanding company. Best customer service Ive ever interacted with. Also the most comfortable underwear I've ever worn. Not always the most supportive but they are my go to relaxing pair. I bought extra and wear them to bed every night. Like being on a cloud.
14 April 2026
Unprompted review
Reply from AsWeMove
Hi Jesse. This means a lot to the team. Glad they’ve become your go-to for winding down and that cloud-like feel is exactly what we’re aiming for. Totally hear you on the support side as well. Some of our styles are intentionally built to prioritize that ultra-light, relaxed feel, especially for lounging and sleep. If you ever want to balance that comfort with a bit more structure for daytime wear, the Aspire line is a great option to explore. Thanks again for the kind words and for making us part of your nightly routine.
Received my order and sizing was off
Received my order and sizing was off. Reached out to aswemove and they rectified right away. The customer service was fantastic and can’t wait to have the correct sizing to review the underwear themselves!
7 April 2026
Unprompted review
Reply from AsWeMove
Thank you so much for sharing this! We’re really glad our team could get things sorted quickly for you. Getting the right fit makes all the difference, and we can’t wait for you to try the correct size. Looking forward to hearing what you think once you’ve had a chance to wear them.
Exceptional customer service
AsWeMove provides an exceptional customer service experience. I was so grateful for quick attention and a speedy resolution. They honestly should teach a course on how to treat customers, and I am guaranteed to be a repeat customer.
8 April 2026
Unprompted review
Reply from AsWeMove
This truly means a lot—thank you for such thoughtful words. We care deeply about making every experience a great one, so hearing this is incredibly rewarding for our team. We’re grateful to have you with us and can’t wait to have you back again.
Seamless return on a purchase
Seamless return on a purchase. Love the product and ended up ordering more of the dominate line.
10 April 2026
Unprompted review
Reply from AsWeMove
So glad to hear your return was seamless—that’s exactly how it should feel. Even better that you’re loving the product and came back for more from the Dominate line. Welcome back.
Bought the recover Aero Briefs as a…
Bought the recover Aero Briefs as a potential replacement for the old Jockey boxers that I have slept in forever...UNBELIEVABLE experience! Awesome fabric that loosely molds to your body, no bunching of fabric or too much fabric to get twisted up while you sleep....phenomenal choice for rest or sleeping. I will be buying more soon and also trying some of the other products as well. BTW AWESOME customer service as well.
6 April 2026
Unprompted review
Reply from AsWeMove
Hi Kevin. This is exactly what we designed Recover for—effortless comfort that disappears on the body. Glad to hear it’s delivering a better sleep experience without the bunching or bulk.
Appreciate the kind words on our team as well. We’ll be here when you’re ready to explore more.
First and foremost the product is…
First and foremost the product is amazing!! The fit is exceptional and it truly fits like a glove. I don’t see myself ever ordering anything else. Second the customer service was the best. I ordered another pair then decided to add one more to my order. In order to get the discount I needed to cancel And add both under one order. KJ made that happen in record time
11 April 2026
Unprompted review
Reply from AsWeMove
Appreciate you sharing this. That second-skin fit is exactly what we’re after—no distractions, just pure comfort.
Glad KJ could step in and get everything sorted quickly. We’ll be here when you’re ready for the next pair.
A 6-month review in synopsis of customer service
The first purchase these underwear and November of last year and was immediately amazed by how comfortable they were. I love the fact that they didn't have any seams that try to dig into you. On a super hot Alabama day you can still feel breeze in your undercarriage. That was really the "ah moment for me."
Well after a few months I noticed that one of my pairs starting to get where it would get twisted around and kind of bunch up on me. Honestly I thought I'd screwed them up somehow maybe I stretched him out somehow or did something wrong to him and the other day I started looking at them rude well and I realized that they didn't have the same hemming around the legs like all the other pairs I have and I thought holy crap I bet that's why they bind up on me! Is it my next thought was immediately oh man I wish I noticed this like when I first got them cuz there's no way they're going to exchange them for me now it's been 6-7 months. But I figure well I might as well ask. So I composed an email took some pictures of the problem pair in comparison to the other pairs. Explain the situation and how long it had been. I kind of thought Im probably not going to hear back from them. Big surprise though less than a day later I got an email back and they told me they were on the way. That simple. No charge. This was the easiest exchange of ever done in my life! No hassling no begging I didn't even have to break out a fake tears! That was two days ago maybe 3 days ago and my new pair will be here tomorrow. Thank you aswemove!
9 April 2026
Unprompted review
Reply from AsWeMove
This seriously made our day—thank you for taking the time to share it. That “ah moment” you described is exactly what we’re chasing with every pair, so hearing how well they performed for you (even on those Alabama heat days) means a lot. We’re also really glad you trusted your instinct and reached out about that one pair. What you noticed with the leg finish is a great catch, and while issues like that are rare, it’s exactly why we’re here—to make it right without turning it into a process. Comfort should stay consistent across every pair you own, and we’ll always stand behind that. Appreciate you being part of this with us.
Feels great to wear.
Overall their underwear is extremely nice. They feel great to wear, are supportive, and very comfortable. Their warranty and customer service team have been very good and very pleasant to deal with.
The only downside I've found is that certain styles of their underwear don't fit as well after long enough use. However I figured out which ones pretty quickly and now I just get the styles that I like the most.
The only bad reviews I've seen for aswemove have been regarding their thin fabric or that the underwear feels too tight the first time they put it on. If you read any of the information on their website though that is already extremely clear. If you don't like thin underwear then just don't buy these. They have next to nothing feel which is great.
12 April 2026
Unprompted review
Reply from AsWeMove
Really appreciate you taking the time to share this and for calling out both the highs and where things didn’t quite hold up the same over time. It’s great to hear you’ve found the styles that work best for you—that’s exactly how most people end up building their rotation since each fabric and construction can feel a bit different in wear. Longevity and consistency are something we’re always refining, so feedback like this helps us keep pushing that forward. Also glad you mentioned the initial feel and fabric—our goal has always been that barely-there, second-skin experience, and it’s definitely a different take compared to traditional underwear. Thanks again for sticking with us and for being so thoughtful in your review.
This is a great product but nothing is…
This is a great product but nothing is perfect. However, great customer service brings a company closer to perfection and AsWeMove has proven to me to have a customer service support team that is unmatched! Keep up the great work!!
12 April 2026
Unprompted review
Reply from AsWeMove
Hey JCruz. Really appreciate you saying this. We know we’re not perfect yet, but that’s exactly why we put so much focus on showing up for our customers when it matters. Hearing that the support team made that difference for you means a lot to us. We’ll keep pushing to get better across the board—thanks for being part of it.
Great service, great product
If you read reviews of AWM you’ll find overwhelming praise for the comfortable, purposeful underwear. They are expensive, but age well and after wearing for a couple years I’ve found them more of an investment in comfort; the support and disappearance of my underwear made me aware of some sensory issues with bunching of boxers and poorly fitting cheaper underwear.
Also, maybe more importantly, support staff is quick, efficient and solve every problem. Most recently Akie, someone in the customer service dept. Fixed a problem that was completely of my making. Thank you all at AWM.
If you’re on the fence just try a pair of whatever style you’re most comfortable with. Read reviews for sizing suggestions from other customers, and buy a darn pair.
8 April 2026
Unprompted review
Reply from AsWeMove
Hi R! This means a lot—thank you for taking the time to share such a thoughtful perspective. It’s great to hear how the comfort and support have held up over time and become something you can genuinely rely on day to day. That “disappearing” feel is exactly what we’re aiming for, especially for anyone who’s dealt with the constant distractions of traditional underwear. Really appreciate you calling out the team as well—Akie will be glad to hear that. We’re always here to make things right, even when life happens. Thanks again for being part of AsWeMove and for encouraging others to give it a try.
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