Association of Learning Reviews 

2,449
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly user-friendly website, highlighting how simple it is to easily navigate, access learning materials, and find comprehensive course details beforehand. Many individuals also emphasize the remarkably quick enrollment process, convenient payment options, and consistently prompt assistance from friendly and helpful tutors. Some reviewers were not happy with billing practices, mentioning unexpected charges and ongoing difficulties when trying to secure course extensions or cancel. A few consumers also reported frustrating communication issues, slow tutor responses during assignments, and excessive requests for personal information from external providers.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website is easy to... See more

Website

Clients share positive opinions on website, expressing satisfaction with how easy it is to navigate and... See more

Customer service

Reviewers mention mixed feedback about customer service, as opinions on support quality are deeply divided.... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions on communication speed are... See more

Payment

Customers had ambiguous experiences with payment, as many reviewers praised the flexible monthly options and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really easy to use and accessible! Would highly recommend Association of learning to friends as well as others who are thinking about doing an online course that will help lead in to a future career i... See more

Company replied

Rated 4 out of 5 stars

Came across this website Would definitely recommend I’ve just enrolled onto the children’s psychology course and can’t wait to start!

Company replied

Rated 5 out of 5 stars

Easy to enroll online. Clear and fair pricing. E-mails to confirm enrollment and access to course materials was very fast. So far the process has been seamless. I am looking forward to studying with t... See more

Company replied

Rated 5 out of 5 stars

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well!... See more

Company replied


Company details

  1. Distance Learning Center
  2. Adult Education School
  3. Career and Education Provider
  4. College
  5. Private College
  6. Study at Home School

About Association of Learning

Written by the company

AoL-Logo

Who We Are

The Association of Learning have over 400 home learning courses for you to choose from. Whether you are looking to extend your current knowledge with a new qualification or wish to embark on a career change, our range of distance learning courses will suit your requirements.

Explore Our Courses
Contact Our Support Team

Distance Learning

Our approach to learning is designed to work around busy people like you. Now you can gain the qualifications you want in the comfort of your own home, without the pressure of tight deadlines. There's no better time to rediscover yourself and be at your best.

Why Learn With Us?

✔ Personal Expert Support
✔ Trusted and Regulated
✔ Flexible, Simple Learning

Quality

The Association of Learning offer quality courses which are compliant with current regulations and updated regularly.

Experience

Our team have a combined knowledge of 25 years in the learning sector, leading the way with progression.

Technology

Our systems are built around the latest e-learning technology to provide the best learning experience.

Price Guarantee

If we can't beat our competition, we'll provide your learning free of charge on like for like courses.

Teaching Courses
Healthcare Courses
Environmental Courses
Beauty Courses
Marketing and PR Courses
Science Courses
Childcare Courses
Culture Courses
Human Resources Courses
Finance Courses

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,449)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very satisfied with service

30 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Mubin,

Thanks for the great review! We're delighted to hear that you're very satisfied with our service. If you ever need any further assistance, please don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Great opportunity

2 January 2026
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Nigar,

Thank you for the fantastic review! We're thrilled to hear that you see this as a great opportunity. If you need any further assistance, please don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 4 out of 5 stars

Good experience

So far, I have had a good experience with Association Learning, and I am looking forward to progressing further with my studies.

26 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Chishamiso,

Thanks for the great review! We're thrilled to hear that you've had a good experience with Association of Learning. We're here to support you every step of the way as you progress with your studies. If you need anything, just let us know.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Association of learning is easy to use

Association of learning is easy to use, efficient and provide fantastic support.

30 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Emma,

Thanks for the great review! We're thrilled to hear that you find our platform easy to use and efficient, and that you've received fantastic support. We're here to help every step of the way.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I am so glad to have chosen association…

I am so glad to have chosen association of learning for my level 3 diploma in adult care.They are the cheapest have seen so far and offers one to one support for learner with the option of paying in instalments.

29 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Balqees,

Thanks for the great review! We're thrilled to hear that you're happy with our level 3 diploma in adult care. Offering affordable options and one-to-one support is important to us. We're here for you every step of the way.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Association Learning has a clear

Association Learning has a clear, user-friendly website with easy navigation. The content is well organised and reflects a strong focus on learning and professional development. Overall, it provides a positive and welcoming experience.

25 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kajol,

Thanks for the great review! We're thrilled to hear that you found our website clear, user-friendly, and focused on learning and professional development. Providing a positive and welcoming experience is our top priority. We appreciate your feedback and look forward to supporting your learning journey.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Have used similar websites in the past…

Have used similar websites in the past and was looking for a new one. I found this one and immediately fell in love with it. The website isn’t overpowering, the staff are friendly and quick. Really glad I spent my money here.

18 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Natalie,

Thanks for the great review. We're thrilled to hear that you fell in love with our website and found our staff friendly and quick. We're glad you chose us and hope to continue providing you with a fantastic experience.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Easy to enrol online and customers…

Easy to enrol online and customers service is excellent and cheaper than others service providers

18 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Paramjeet,

Thanks for the great review! We're thrilled to hear that you found enrolling easy and enjoyed our excellent customer service. We're committed to providing high-quality education at an affordable price. If you need any further assistance, please don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

Really good experience

Really good experience

17 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kate,

Thanks for leaving a 5-star review! We're thrilled to hear about your really good experience with us. If you ever need anything else, just let us know.

Thanks, the Association of Learning team.

Rated 4 out of 5 stars

Enrollment simplified

16 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Olumide,

Thank you for your 4-star review! We're delighted to hear that our enrolment process simplified your experience. If you have any further feedback or questions, please don't hesitate to get in touch.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

I’m new to association of learning…

I’m new to association of learning however so far my experience has been great. The website is easy to use and set out very clearly. The customers service is also very good with quick response time.

14 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Irena,

Thanks for the great review. We're thrilled to hear that you're enjoying your experience with us. Our team works hard to provide a user-friendly website and excellent customer service. If you ever need assistance, don't hesitate to reach out.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

it is a great platform to increase…

it is a great platform to increase qualifications and improve performance.

14 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Nahida,

Thanks for the great review! We're thrilled to hear that you found Trustpilot to be a great platform for increasing qualifications and improving performance. We're here to support you every step of the way.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

GoodExperience .

GoodExperience .

10 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Zozo,

We're thrilled to hear about your positive experience with us! Our team works hard to provide top-notch service, and we're glad to see that reflected in your review. If you ever need anything, feel free to reach out.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

This is the best website for learning…

This is the best website for learning online.

11 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Lilla,

We're thrilled to hear that you think we're the best website for online learning! It's fantastic to have you as part of our learning community. Keep enjoying your learning journey with us.

Thanks, the Association of Learning team.

Rated 5 out of 5 stars

So excited to have found a place where…

So excited to have found a place where all my learning can be done online but also still holds the appropriate level needed to be recognised and is accredited as well! Great customer support as well! Dashboard is user friendly too! Would recommend.

8 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi, thank you so much for the 5-star review.

We strive to provide a seamless online learning experience that balances flexibility with high academic standards.

It’s great to know our accreditation and support team met your expectations. We appreciate the recommendation!

Thanks, the Association of Learning team.

Rated 2 out of 5 stars

The tutors are friendly and communication is good

The tutors are friendly. I’ve only just started and can see how they task you to be diligent. I was nostalgic cos I miss studying especially research. From the beginning of enrolling in the course, you’ll feel the seriousness. However, I’ve been stuck for months now because of the course required by my workplace assessor. I’ve only been able to complete unit one and can’t proceed due to this. I initially referred two friends of mine and we’re experiencing the same issue.

At first, I saw that they were able to provide an assessor for a fee on their website but it’s not there . I can’t get my money back and I can’t complete this course, it’s really frustrating.

The course is for NVQ3 . Two colleagues that I introduced to you have the same issue. We’re stuck because the procedure for assessorship is cumbersome and I know someone who has to do withdraw her payment via Klarna because the person that wanted to be her assessor discontinued due to this.

I’ve had four Nurses discontinue when they learned what the process was about. I don’t think it’s fair for students to lose their money and also not be able to get their nvq3 certificate in health and social care due to no fault of theirs.

9 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Abbie, thanks for your review.

Although we do not have information to identify your specific course, we can confirm that we do not provide assessors for any of our qualifications.

It is the responsibility of each student to arrange their own workplace assessor. Our support team is available to guide you and your assessor through the process, and the commitment required from the assessor is kept to a minimum.

Please get in touch with your enrolment details and registered email address so we can confirm your account and advise you accordingly.

Thanks, The Association of Learning team.

Rated 1 out of 5 stars

Overall, I was disappointed with my experience Cont.

Thank you for your response.
I appreciate the clarification from your side, but my review reflects my personal experience of the programme and how the support, feedback and overall learning environment felt from my perspective. I will not be debating the details publicly, but I sincerely hope my feedback is taken constructively and contributes to future improvements.

15 April 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Kayode, thanks for your further review.

We have already responded to the points raised, and our position remains unchanged.

During your enrolment, you received detailed feedback and support. Progression depended on meeting the awarding body’s academic requirements, including submitting original work that satisfied moderation standards.

We remain committed to applying these standards consistently for all learners.

Thanks, Association of Learning Team.

Rated 5 out of 5 stars

No complaints !

Really love using Association of Leaning so far! I have used it for roughly two weeks now and have no complaints whatsoever ☺️ It’s really helping me with my career and hobbies!

3 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Belle,

Thanks for the great review. We're thrilled to hear that Association of Learning is helping you with your career and hobbies. If you ever have any questions or need assistance, feel free to reach out to us.

Thanks, the Association of Learning team.

Rated 4 out of 5 stars

Came across this website

Came across this website
Would definitely recommend
I’ve just enrolled onto the children’s psychology course and can’t wait to start!

3 December 2025
Unprompted review
Association of Learning logo

Reply from Association of Learning

Hi Sakina,

Thanks for the great review! We're thrilled to hear that you've enrolled in the children's psychology course. We hope you find it insightful and enjoyable. If you have any questions along the way, feel free to reach out.

Thanks, the Association of Learning team.

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