Aspects Holidays Reviews 

939
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 597 reviews, reviewers overwhelmingly had a great experience with this company. Travelers consistently highlight that the booking process is extremely straightforward, seamless, and very easy to complete online or over the phone. Guests frequently praise the exceptionally friendly staff members who go out of their way to ensure memorable stays. Visitors also adore the wonderful, convenient locations situated just moments away from stunning beaches and local amenities. Some reviewers were not happy, noting that specific properties differed significantly from online advertisements or featured sparse welcome packs upon arrival. People occasionally felt that housekeeping feedback should not replace thorough checks to prevent any holiday disappointments.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, polite, and... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean and located in... See more

Service

Consumers find service to be positive, highlighting friendly staff and reliable, professional assistance... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the system is efficient,... See more

Location

People report positive experiences with location, highlighting wonderful settings right by the beach and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked our last minute holiday with Aspect holidays to Newquay. Stayed in a fab apartment close to fistral beach. The apartment was lovely and clean, great space with 2 bedrooms,2 bathrooms, liv... See more

Rated 5 out of 5 stars

The view over Mount’s Bay was simply incredible and is something we’ll never forget. Every morning we looked forward to opening the curtains and seeing the sea stretching across the bay, and every eve... See more

Company replied

Rated 5 out of 5 stars

We always try to book with Aspects when we visit Cornwall. We have just had our fifth holiday with them. We always find the booking process very easy. The properties we have stayed in have always been... See more

Rated 5 out of 5 stars

Great communication and excellent customer service. This year we decided to pay for our holiday in monthly installments which made it so much easier. We stayed at Seven Dunes Atlantic Bay in Per... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

939 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(939)

600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sandbay is VIP place to stay world…

Sandbay is VIP place to stay world class wonderful amazing. Office staff in Perranporth our amazing wonderful world class, Go that extra mile to help.

28 July 2026
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Reply from Aspects Holidays

Thank you, Lee, for your lovely feedback 😊. We're so pleased you enjoyed your stay and that our lovely team in Perranporth were so helpful. We look forward to seeing you again next Summer.

Rated 5 out of 5 stars

We had a fantastic holiday again and we…

We had a fantastic holiday again and we have found booking with Aspects Holidays that we know the accommodation will be clean and ready when we arrive and if there is any issues they are on it straightaway thanks again Mark Page

3 August 2026
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Reply from Aspects Holidays

Hi Mark, thank you for such a wonderful review 😊. We're so pleased you've chosen to book with us for several years and that you always find the properties clean and our team helpful. Your feedback really means a lot to us, and we look forward to welcoming you back to Cornwall.

Rated 5 out of 5 stars

Enjoyable holiday in Mousehole.

We enjoyed our holiday in Mousehole.
We were informed of everything before we arrived like the parking arrangements and key safe etc.
As a company Aspects are brilliant.The staff there are very friendly and will do anything to help you

20 June 2026
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Reply from Aspects Holidays

Thank you for your lovely feedback, Mr Brown. We're so pleased you had a wonderful holiday in Mousehole 😊, and thank you for continuing to book your holidays in Cornwall with us. We're so pleased you found our lovely team so friendly and helpful too. See you next year!

Rated 5 out of 5 stars

Always book with Aspects

Always book with Aspects. Easy to book and choice of payments. Able to pay balance in full or can pay monthly. If there are any issues with property while you are there it is dealt with quickly and efficiently. Staff are friendly and helpful and keep you up to date with everything. Arrival instructions are easy to follow.

3 August 2026
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Reply from Aspects Holidays

Thank you so much for this kind review Mrs Hall, we're so glad you had a great experience with our booking system and our staff, and hope you had a wonderful holiday! We're excited to see you again next year!☺️

Rated 5 out of 5 stars

Very professional

Very professional, every aspect of the holiday was accounted for and replies to our questions were swift.

4 August 2026
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Reply from Aspects Holidays

Hi Katie, thank you so much for leaving this lovely review. We're so glad that you had such a positive experience with our staff and that everything went off without a hitch! We hope you had a wonderful holiday and that we will be welcoming you back soon! ☺️

Rated 5 out of 5 stars

Well organised

Lots of information in advance of our stay. Accommodation description was accurate.

3 August 2026
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Reply from Aspects Holidays

Hi Cheryl, thank you so much for taking the time to leave a lovely review for us. We're delighted that you found our information to be useful and hope that you had a wonderful time with us down in Cornwall! ☺️

Rated 5 out of 5 stars

Fabulous as always

Sarah & her team at Aspects & Jo, the housekeeper couldn't do enough to make our stay another wonderful holiday. Superb apartment first class can't wait to come back.

1 August 2026
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Reply from Aspects Holidays

What wonderful feedback 😊 Thank you, Mrs Millington! It means a lot that you've chosen to book with us for so many years. Thank you for your continued loyalty😊 We look forward to welcoming you back next summer.

Rated 5 out of 5 stars

Excellent company

Comprehensive website setting out different areas and properties available. Booking process is excellent and regular updates are provided once a booking is made.

3 August 2026
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Reply from Aspects Holidays

Thank you so much for your review, Mr Littlemore. It's great to hear that you found the booking process and communication excellent. We hope to welcome you back again soon.

Rated 4 out of 5 stars

Excellent staff

Excellent staff, easy to navigate the website which allows you to pinpoint the appropriate accommodation for your holiday. Plus easy payment process from start to finish, always keeping you informed throughout the process.

3 August 2026
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Reply from Aspects Holidays

Hi Mr Halford, thank you so much for your kind words. We're so pleased you found our staff excellent and the booking process simple. We look forward to welcoming you back next year.

Rated 5 out of 5 stars

51 Highly recommended, with a slight caveat.

The apartment’s amenities, cleanliness, and spaciousness are outstanding. The welcome gift—featuring wine, apple juice, and a basket of Cornish specialties—is exceptionally thoughtful and reflects the high quality associated with Aspects Holidays. Unfortunately, Tallant Road is very noisy during the day, and every footstep or noise from the apartment above can be heard clearly below. While this is a drawback, it is outweighed by the apartment's location and exceptional quality.

1 August 2026
Rated 5 out of 5 stars

Great customer service

Great customer service

29 July 2026
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Reply from Aspects Holidays

Thank you so much for your lovely feedback! We're so glad you had a positive experience with our lovely customer services team and hope to see you again soon! ☺️

Rated 5 out of 5 stars

We have booked with Aspect a number of…

We have booked with Aspect a number of times and found them to be super helpful and very professional.

Can’t wait to book again…..

28 July 2026
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Reply from Aspects Holidays

Thank you for your continued support, Tim. It means so much to know you've chosen to holiday with us time and time again. We're delighted you've always found our team helpful and professional, and we look forward to helping you plan your next Cornwall escape very soon! 😊

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