ARV Holidays Pvt Ltd Reviews 101

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Tried to scam my friend Lisa and for what? A badly rated tour? You messed with the wrong people! We are financially irresponsible and only use that card for overpriced Ryanair drinks!

Rated 1 out of 5 stars

I am still waiting to get back my refund of Rs. 105,000 paid to ARV Holidays in May 2019 for Hong Kong/Macau trip which was cancelled at the last minute by ARV without any valid reason. Arun Sharma ju... See more

Rated 1 out of 5 stars

They are con artists,took my money and didn't deliver a thing, cancelled my hotel booking at the last minute stranding me and my family at an airport. Please ATTENTION DON"T DO ANY BUSINESS WITH THE... See more

Rated 4 out of 5 stars

Recently, me and my friend planned a weekend trip to Manali and Shimla. We bought 3 night 4 days package from arvholidays. We really enjoyed the breathtaking view of Solang Valley during our journey w... See more

Company replied

Company details

  1. Tour Operator
  2. Tourist Attraction

Written by the company

ARV Holidays Pvt. Ltd. is a leading name in the travel industry with 8 years of excellence in offering the best in class range of tours & packages, flights, accommodation and customer services. At ARV, we are engaged in arranging an array of Domestic and International Tour Packages. Each of the offered tour package is designed keeping in mind the budget, time and comfort and thus ensures the best in class services.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

101 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Amazing tour by ARV Holidays

Recently, me and my friend planned a weekend trip to Manali and Shimla. We bought 3 night 4 days package from arvholidays. We really enjoyed the breathtaking view of Solang Valley during our journey which was completely wonderful and it is a lifetime amazing experience for us. The hotel in Shimla and Manali both were awesome which was booked by Mr. Arun. There staff were very friendly even the room service, food, accommodations all were good. We enjoyed snowfall as well which blew up my mind. ARV HOLIDAYS thanks alot for the wonderful tour.

27 December 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Mr Aarav,

Namaste,

Greetings from ARV Holidays Pvt Ltd.

We are very happy to see your lovely post. This really give us more energy to put more efforts to make your trip a memorable one. We wish you and your family a very happy new and successful new year 2020.

We look forward to serve you again to any other part of the world.

Regards

Rajesh Singh

Rated 4 out of 5 stars

Fantastic Tour with Family

Fantastic Tour! The trip was perfectly organized. All the transportation and local guide, food, sightseeing was extremely nice. Overall good experience, Thanks!

11 December 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Mr Pritam

Namaste,

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your lovely feedback. We will always do our best to make all your travel experience a memorable one with us.
We look forward to serve you again to any other part of the world.

Thanks and Regards

Team ARV Holidays Pvt Ltd.

Rated 1 out of 5 stars

Save yourself the trouble of LOSING MONEY !

I have not got my full refund from this world class fraudulent company for a trip that was cancelled on the day of our honeymoon to Maldives 9 months back. Shameless owner. I wonder how you still run this business.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Lovely Europe trip by ARV Holidays

Our family trip to Europe in May 2019 was very nice. All the cities we visited in 10 days was so good and we really enjoyed the holiday. We recommend Indian restaurant and food was so good in all places. Our guide Ashok was so good. Driver and coach was always in time.

Thanks to ARV Team.

11 October 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Mr Vikram

Namaste

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your nice feedback. We look forward to serve you to any other lovely destination in near future.

Thanks and Regards

Team ARV Holidays

Rated 1 out of 5 stars

This is my second post as my first one…

This is my second post as my first one got deleted somehow. Like many of you have already red flagged this company, I’m also a victim of fraudulent activity this company has adopted. I’m a US resident Indian and I got fooled by this company when I booked my honeymoon trip from India to Maldives. The proprietor of this company send me an email right before the day of my trip saying the trip got cancelled due to unavoidable circumstances and I haven’t got the full refund till date. It’s been almost a year now. So guys beware of this company and their unrealistic vacation deals.

11 October 2019
Unprompted review
Rated 5 out of 5 stars

Good services by ARV holidays

We have come back from a nice family holiday. We booked a trip with Arun and he booked for Us Hotel V Lavander in Singapore. This hotel has nice location and good staff. Malaysia hotel was already great. All my family member enjoyed the services. ARV HOLIDAYS has given us very good rate. I have taken the package from many other agents and before booking with ARV Holidays, i was little worried but Arun managed very well. All servicss in time and as per plan. We thanks to all team of ARV Holidays for this lovely vacation.

7 October 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Ms Sumit

Namaste,

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your lovely feedback. We always try our best to provide the max and quality services to every guest. We request you to please recommend us to your friends and relatives. We look forward to welcome you again.

Have a great day ahead.

Arun Sharma

Rated 5 out of 5 stars

We had booked a trip to Maldives with…

We had booked a trip to Maldives with ARV Holidays. Mr. Rajesh was very helpful.He offered us a great price and all service were in place as committed. He made great arrangements to make our visit special. Nice company and nice dealing with them. Highly recommended!

28 September 2019
Unprompted review
Rated 1 out of 5 stars

Worst travel agency ever!

Our family had used ARV Holidays twice in the past 10 years with acceptable experience. Back in 2013 when we first worked with ARV Holidays, Arun Sharma was nice enough to come and meet us at the hotel in New Delhi.
We didn't even think twice to book again with him in July this year. Boy, were we wrong in our decision!!!! We are not sure what has gone wrong with the travel agency or its management since we first got to know them, but it was the worst experience ever.

Once we finalized an itinerary and he quoted a price, we payed in full (2 months prior to travel date) without a question. Though we could have paid half then and half later, we trusted him enough from our prior experience that we didn't think twice to pay all at once (huge mistake). Upon receipt of the money transfer, we did not get any confirmation on our bookings (hotel and flights) for weeks. That's when we started to wonder something is different this time. Started researching online and found awful reviews. We wanted to give him the benefit of the doubt and continued to work with him (another mistake).

Early on phone calls and WhatsApp messages were answered.. each time with a lame excuse and a false promise that we would get all the hotel and flight bookings today/tomorrow/next Monday.....you get the point.
Weeks would roll by and we would get neither.

With days left to travel we were getting extremely anxious, we kept pushing him to send us confirmations. We were finally able to get him to make/send us hotel bookings (it was unpaid, just rooms held with his credit card on file). We were never able to get confirmation on our domestic flights before we left US for our trip. His excuse to that was, "You get to India first, I will have it for you".

Well.. when we made it to India (thank God we made our own international flight arrangements) to his credit, he did have a taxi arranged for us to take us to the Hotel and around the town.
Hotel rooms were booked (still unpaid though). With continued pressing from us and the hotel accounting staff, he made the payment on the hotel rooms as we were checking out... quite stressful.
We got confirmation on our domestic flight (one segment only) 1 day prior to our travel date..
He was supposed to book us a second (return) segment, which he never did. Hours before our planned departure.. we were told "Sorry, I don't have the flight tickets for you".
We were put in a taxi and driven 10 hours to a major city airport so we could get on a flight. While driving to get to the airport we bought tickets on our own paying outrageous last minute prices. He promised us that he would reimburse us the money.. It has been 2 months since and we haven't seen any.

From the research we did during our ordeal (and through our connections), we found out that the physical address the office claims to be located at (in New Delhi) does not even exist (it is boarded up), there are many fraudulent cases pending against Arun Sharma/ARV Holidays on file at the local police station.
Wish we had done the same research before we signed up.. we wouldn't have had to go through all the heartache we did.

We are experienced travelers and constantly travel around the globe.. We have worked with many travel agencies during our travels.. we have never ever had to experience the stress and uncertainty of what we had to go through with ARV Holidays and Arun Sharma. It took AWAY the JOY from our vacation.

Our main intent to write this review is to forewarn any other travel loving families out there to think twice before they book with ARV Holidays.

23 September 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Kiran Madam

We are very sorry for the inconvenience on your recent trip with us. We booked and provided you all services as we had included in this trip. We provided all same hotels and all the hotels were paid by us. Please find below the hotel payment slips and payment confirmations from the hotels. If you have paid for any hotels please share the payment slips?

This is for Taj Mahal Tower Mumbai - Paid by ARV Holidays
Payment Gateway Inv No.: 54656162
Booking Confirmation No: CRS - 75768SB082883
Reference 1 #: HLTBOMTM 75768SB082883
Date: 19-07-2019 21:25:33
Payment Link Valid Upto: 20-07-2019 21:25:33

20-Jul-2019 (20-Jul-2019) TO TRANSFER
INB The Indian Hotels Company 108631027538IGAGQCNOE8 38,860.80

Congratulations! Payment for Invoice No.56079801 is successful.

Payment Reference no:108632718205
You may use this number for any future communications.

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The below is for Vivanta by Taj, Aurangabad. We have received hotel payment confirmation also.

Dear ARUN SHARMA,

We wish to inform you that your account xx1753 is debited for Rs. 35787.00 on 25-07-19 towards IMPS.

Please find the details as below:
Beneficiary Name: THE INDIAN HOTELS CO
Beneficiary Account No: XX0164
Beneficiary IFSC: HDFC0000113
IMPS Reference No: 920616889147
Remarks: MB: RAJEEV KUMAR FULLPMT

Below is hotel payment confirmation.

Trhcrd Aug <Trhcrd.Aug@tajhotels.com>
Jul 25, 2019, 4:27 PM
to Arun, me, Vivanta, Arun, Trhfo, Vivek, Khizar, Travel, Trhna, Rahul

Dear Mr.Sharma

We have received payment in bank.

IMPS-920616889147-ARUN KUMAR SHARMA-HDFC-xxxxxx1753-MB: RAJEEV KUMAR FULLPMT

35,787.00

25/07/2019

920616889147

Dear Pawan

Kindly update

Regards

Rushikesh Muley

Please let me know what was not provided to you on this trip as per our package?

Rated 1 out of 5 stars

Pathetic and Disgusting- ARV Holidays

All over the internet there are hundreds of negative reviews of this company. They seem to be unprofessional, pathetic, mannerless agency. Our associated company has been cheated by ARV holidays and they have robbed them off money as well. They take money in advance, bookings are cancelled or money not paid to hotels/ drivers etc so clients face embarrassment / awkward situation for all this they blame the client, never pay back and embezzles that amount. Stay away from ARV Holidays they will cheat at every stage.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

We recently returned from a lovely trip…

We recently returned from a lovely trip to Dubai. All arrangements were great and as per the package commitment. All services were well in time and communication for the pick up and tours was great. I would recommend ARV Holidays to all my friends. This was our second trip with ARV Holidays.

2 July 2019
Unprompted review
Rated 5 out of 5 stars

I have booked Dubai Holidays through…

I have booked Dubai Holidays through Arv Holidays, this was our second trip with Arv holiday after Singapore and Malaysia.

I have received best prices from arv holidays so decided to proceed with the booking even after reading lots of mixed reviews as we have already gone to Singapore with them.

Everything was perfect and same as mentioned in the itinerary and inclusion.

Our trip was intially handled by Mr Rajesh and then by Mr Arun Sharma.

Both of them made sure , that everything goes smoothly according to the plan.

Local supplier in dubai ( SAGO ) chosen by ARV Holidays made sure that every transfer and sightseeing happens on time.

If they continue to offer best prices , we will definitely consider them in future too.

Thank you ARV Holidays for a memorable trip

30 June 2019
Unprompted review
Rated 5 out of 5 stars

I had booked Kullu-Manali trip in ARV…

I had booked Kullu-Manali trip in ARV holidays. They have provided us excellent services, we are very comfortable with hotel rooms. Our trip car driver was very friendly. We prefer to travel again with ARV. Thanks to Mr Rajesh Singh for making our trip memorable.

3 May 2019
Unprompted review
Rated 4 out of 5 stars

Memorable Golden Triangle Tour booked with ArvHolidays Delhi

On Dec 26th 2018 i have booked golden triangle 3 Days tour for 18th to 20th
Jan 2019 with Arvholidays, it was great pleaser to visit all the three places with family and most enjoyable moments are captured by my family in Rajasthani cultural activities. If i say about my tour exprience its woth my moneny that i have booked via ARVHolidays. Their is losts of help and support done by staff for my kids.

Thank you ArvHolidays Team to make memorable Golden triangle tour with my family.
Have a nice day!

15 February 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Mr Kumar

Namaste,

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your lovely feedback. This really encourage us to make every trip the best, so every guest can enjoy our services. We look forward to serve you in future also.

Regards

Vishnu

Rated 1 out of 5 stars

Reply to Arv holidays - you are fraud and liar

This is in reply to your questions. Hotels and air tickets were booked by ourselves. I had booked only land package with you for which you created problems and you were not answering call when we called you from Dubai after we got to know that our trip plan is on hold as Dubai representative is waiting for payment from Arun. And only after our friend in Delhi made a call to Arv holidays and he used call them everyday and push them to get our trip sorted . It was a headache for us. We regret going with you. Every morning we had to literally go through fight over phone and get our trip done .
I have all supporting docs for my claim for refund.
I will share it with you .

This is in reply to are holidays posr for my review : " we made booking 8 days before and I got all the supporting mails for the same, we didn't request for any extra service after payment or in trip, everyone knows how fraud is arv holidays and arun Arun. And infact on the day of travel you created prob by not sharing visas and demanded for extra amount with a promise of refunding. Not only that , Arun had not paid his Dubai partner who was in charge of our trip and we had problems after going to Dubai. Dubai agent of arv holidays told us clearly that Arun had not made payment for our trip to them completely and only they can pick us up from airport . Then after giving warning from our friends in India , who were about go give police complaint and we were ready to raise complaint in embassy , then Arun answered our call and said he made payment, again a lie, because it was not done . I got full video and recorded conversation of all the confusion and situation we faced on the arrival to Dubai itself . It was story for entire stay. And everyone knows whatever you say is a lie now. I can post all mails, recorded conversation and videos . " I have all details of all services asked at time of booking, for which we made payment on the day one of the discussion and hardly any services offered from Arv in Dubai. "
T ook 1l extra from my trip amount last year to hand over our Visa to Dubai and since then he is not answering my call and initially he said he would be refunding my amount but after an year also, I don't see him doing anything needful regarding my refund .

Please can you help me guide to get my money back .

3 February 2019
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Viju

Thank you so much for your reply. We request you to please share the related documents by mail on our email ID tours@arvholidays.com and as you have written that ARV had not paid to Dubai supplier, then how you have got your all accommodation, airport transfers, tours, visa? Was that free or what? How did you get all those services there in Dubai?
We request you to please share the related documents, which you are saying that and claiming your refund.

Regards


--------------------------------------------------------------------------------------------------------------------------

Dear Viju

I am sorry for the inconvenience. I have investigated your booking details. Your booking came to us at very last minute, and even then we were able to manage your booking and got all visa done in only 2 days time. Our package cost was based on only the services, which was given with package. Later you asked for many other services, which was not a part of package. Every extra service will be charges extra and none of them cost for free of cost. There was many services involved, which you had added after the confirmation and the extra cost was involved for the same. If you would request extra services, then you will have to pay the extra charges? No travel company will pay from own pocket for your extra services. We will not be able to refund you for those extra services, which were already taken by your group during Dubai trip.

Rated 4 out of 5 stars

Best experience

We have booked our dubai tour with arv holidays.. It was pleasure to be associated with these people.. They made our trip tension free..everything was properly organised and scheduled. Had a great experience with them.

20 December 2018
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Mr. Rashmeet

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your feedback. It will be our pleasure to arrange services for your many more trips in future.

Look forward to serve you again soon.

Regards

Arun Sharma

Rated 4 out of 5 stars

I had booked the Golden Triangle tour…

I had booked the Golden Triangle tour with ARV holidays. We were unable to see some of the attractions due to timings not being well planned but overall was a pleasant trip. But thank you to Rajesh who booked amazing hotels for us and our driver Suniel Pandey.

12 December 2018
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Preeya Ji

Greteings from ARV Holidays Pvt Ltd.

Thank you so much for your lovely feedback. We look forward to serve you again.

Regards

Arun Sharma

Rated 4 out of 5 stars

Travel agent review

Arun was very responsive to queries and provided a well tailored itinerary based on my rather restricted time. Thank you

16 November 2018
Unprompted review
ARV Holidays Pvt Ltd logo

Reply from ARV Holidays Pvt Ltd

Dear Carmen,

Namaste,

Greetings from ARV Holidays Pvt Ltd.

Thank you so much for your travel review. It was very nice to serve you again in our lovely country on your 3rd trip to India. We assure you a great travel experience every time.

Regards

Arun Sharma

Rated 5 out of 5 stars

ARV Holidays is an exquisite tour…

ARV Holidays is an exquisite tour solutions company. I approached the company for it offered me option on special interest tours. The company has good service innovation, and my heart could rely on their tour packages. And moreover, their travel agents are experienced.

1 November 2018
Unprompted review

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