Arthur Price Reviews 32

We wanted a replacement dessert fork, which we got. I for one am fed up with the modern version of the ‘Spanish Inquisition’ that is the survey. Give us a break!

I purchased an Arthur Price cutlery set from John Lewis and was really disappointed with the packaging.

Each individual piece in the 7-piece, 8-place setting set (56 items in total) was wrapped in its own non-recyclable plastic bag, creating a huge amount of completely unnecessary waste. This feels very out of step with current expectations around sustainability.

In addition, many of the items had extremely sticky labels attached to the handles. These were difficult to remove, often tore, and left residue behind, making what should have been a simple unboxing process frustrating and time-consuming.

The cutlery itself may be good quality, but the excessive plastic packaging and poor labelling significantly detract from the overall experience. I would expect better from both the manufacturer and the retailer.

Easy to order, excellent products and quick delivery.

The price was good and astounding with the discount code Arthur Price had on their web site, making the cutlery an absolute bargain. Had free shipping for order and came quickly.

Good product. Delivered quickly. Company easy to deal with.

great products and quick delivery

Good quality and quick delivery

The order was processed and shipped so quickly. My sister received the item and is bringing the cutlery to Canada for me. You can’t buy such excellent quality cutlery in Canada and I wanted to update my Rattail set which is timeless.

Beautiful cutlery, wonderful service!

I sent them to my son, he makes lot's of soups from scratch
So I haven't seen them yet
I have to tell you though that he loves themx exactly what he wanted!
He likes the weight and style.

Ordered a box of fruit spoons, arrived very quickly and safely, properly packed.

Dispatched within a few days, very please with item ordered

Teddy bear music box for our baby broke within 1 month. It fell off a bed onto the floor, one time. I asked for a replacement as an item aimed at young children shouldn't be so ridiculously fragile. Wrote to support and they said just buy a new one?! AVOID AVOID AVOID

The Kings (made in Sheffield version) has a really solid feel and a brilliant finish. Excellent balance to them.
Great value for quality that will last.
The customer service is superb too (Penny particularly).
Delighted with our cutlery and especially that it’s made in Sheffield.

Great company to work with. Called to get septic pumped. Told me next day after lunch. They showed up next day at 12:30 and did a fantastic job.

Edna Avenue Club

please thanks Nicola Phillips for her wonderful service.

diane

We have had an Arthur Price cutlery set for a while now and love it. Just recently, some of the knives were showing minor corrosion near to the teeth. We contacted Arthur Price who arranged for them all to be replaced very promptly. Great communication with the company and great service

We paid a lot for a large set of their Old English cutlery, looked really nice at first, but we soon found that the platingcwas very soft and developed deep scratches on the spoons which look awful. We have previously owned Viners and these after 20 years look better than the Arthur Price after 6 months.

My experience gave me back faith in kindness and good service. I sent a silver plated spoon (some 40 years old) to Arthur Price and asked for advice on staining. By the first business day after my request, a representative telephoned me to explain the issue, advise that it had been resolved, and the spoon would be returned to me with complimentary polish. All for no charge (and this was not a guarantee issue given the age of the spoon). Bravo Arthur Price.

Pretty awful quality of the cutlery. About 10 years ago I bought and immediately returned a cutlery set from one of the cheaper ranges. The knives were all bent, not some accidental fault, clearly a manufacturing issue. A few days back I bought middle prices forks and knives. I needed a particular design and didn't have any other choice but Arthur Price. The knives were all out of line again. Had to return and cut back on my design expectations. I don't understand how this business still exists. It shouldn't.