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Armishaws Removals & Storage Reviews 

1,328
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and efficiency, making the moving process smooth and stress-free. Many people highlight the exceptional care taken with belongings, ensuring items arrived undamaged even when navigating difficult spaces or conditions. The service is frequently described as professional and well-organized, with timely arrivals and effective communication contributing to a positive user experience. However, some customers were dissatisfied with the management's communication and perceived a disconnect between different departments, leading to frustrating and difficult experiences.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, with many reporting excellent collection and delivery... See more

User experience

People report positive experiences with the user experience, often describing it as smooth and stress-free.... See more

Quality

Clients share positive opinions on quality, with many reviewers reporting that their items arrived in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I moved from a 2nd floor flat in Crowthorne down to Dorset on one of the hottest days this year. Alec, Andrew and Craig were amazing. My lounge units were extremely heavy and they manouvred them d... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Armishaws and the team of Dan, Dan, Toby (and sorry can't remember the fourth member of the team) did a fantastic job over the two (very hot!) days of packing up my Mum'... See more

Company replied

Rated 5 out of 5 stars

Paul and Martin supported my move from the south west to the north west. They were very effective and managed to pack everything without me being present, fragile items included. Great care was taken... See more

Company replied

Rated 5 out of 5 stars

This company has been helpful and friendly throughout a long year of packing, moving, storing and moving again. The two people who packed and moved me out did so very thoroughly and both crews managed... See more


Company details

  1. Moving Company
  2. Records Storage Facility
  3. Shredding Service
  4. Storage Facility

About Armishaws Removals & Storage

Written by the company

Image description

Removals Made Easy

VISIT OUR WEBSITE CALL US EMAIL US OUR ECO PLEDGE

About Armishaws

With over 50 years’ experience, Armishaws Removals & Storage are the primary company of The Armishaws Group, a family-owned company. ‘Family’ is at the centre of all we do, we don't believe in 'one-size-fits-all' removals, instead we create bespoke removals packages, because we know that every move is as individual as you and your family.

It’s also why we’re planning for the future. As market leaders in providing greener removals, we’re planting 2,000 trees close to our Somerset HQ, to help offset the carbon emissions of our relocations. This is just part of our Eco Pledge to ensure your move doesn’t cost the earth.


  • UK Removals
  • European Removals
  • Packing Services
  • Short & Long Term Storage
  • Greener Relocations
  • British Association of Removers Member

Armishaws UK Removals Service

Written by the company

Why Move With Armishaws?
We could tell you that we're a BAR accredited company who offer the highest levels of customer service. We could explain our green credentials. We might tell you we've moved all houses great and small, from apartments at Kensington Palace to country cottages, penthouses to terraces. We might even explain we're a family-owned company who support local businesses. But we don't do flashy sales talk, we're happy to let our Trustpilot reviews do the talking for us.
Eco-Friendly UK Removals
• Market leaders in eco-friendly removals • We've planted 1,000+ trees • Over 6,000 hedging plants • Free cardboard box recycling service • We use recycled and recyclable materials • Our teams drive greener vehicles

Contact info

The trusted removals experts.

Get a fast quote for your big move.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,328)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

Darin and Doug were both great - really friendly and took real care with our belongings.

8 May 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Thank you for your review and best wishes for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Excellent and professional service from…

Excellent and professional service from first visit and quote, right though to the move. They were also very understanding when the first move date was pushed back 6 months due to chain collapsing. Look no further, these are the team for you.

8 May 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi CJ,

After a long, stressful wait, we're so pleased you're finally in (yay, you made it!!) and wish you every happiness for the future in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Unreservedly recommended

Darin, Alan, Artur, Rohan & Sean were all brilliant! Darin & Alan met unexpected circumstances on the packing day with much appreciated good cheer and the next day all worked with a will delivering on the hottest day of the year so far, even though the van could not be right outside the door. Darin managed to reassemble my very ancient and battered wardrobe probably into better shape than previously. I’m also grateful that all the cardboard boxes were collected very promptly!

29 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Jan,

Thank you for your kind comments regarding your move. We're pleased it all went smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Job well done

Had a really good job done by Darin and Sam who were super friendly and helpful. They listened to our request well and were able to provide the service diligently. Would definitely use this service in future as well.

28 April 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Raj,

We're delighted you had a smooth move and we wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Thanks so much Sam and Ben

Sam and Ben were absolute stars and made our move in , which was complicated by a lot of stuff going into store, as smooth as it could be

28 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Sue,

Always good to hear about another 'smooth move', so thank you for your review and bet wishes for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Darin and Sam were fantastic

Darin and Sam were fantastic, friendly and kind. Efficiently moved our homes across the country, they were careful with our possessions and skilled with the difficulties that appears when moving oversize items out of small entrances. Friendly to talk to when on their allowed breaks and caring when it comes to the out of the ordinary situations, this was evident when I had a very tearful little girl that was overwhelmed. Darin as an experienced father knew how to make her smile and get excited about the move. Both went above and beyond to complete the move safely and respectfully. Highly recommend!

24 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Vincent,

Thank you for your review. We're always proud of our who really understand how tough moving can be, especially for little movers. We wish you and the family every happiness for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Sam and Darin were very helpful the…

Sam and Darin were very helpful the whole time was able to do it in 4 hours and were very kind and respectful

24 April 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Jade,

Thank you for your review. It's great to hear the day went well and we wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Very friendly, helpful guys

Sam, Rory and Wesiley were so helpful during our move. We had some trouble with getting the wardrobe up the stairs at the new house but they didn’t give up and tried multiple times, finally with success. Very friendly guys, will use them again and would recommend to friends/family

14 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Chloe,

Wardrobes vs stairs... A perpetual removals conundrum but our chaps always find a way. We're delighted you and your (stubborn?) wardrobes are finally in and wish you all the best for life in your new home.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

Good job well done!

A very easy company to work with, efficient, helpful and friendly. John, Sam, Rory and Nick - who helped yesterday - were happy to help, and didn't stop (except when we provided them coffee!) Job was done quickly, with nothing damaged or missing. 5* Would recommend and use again!

16 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Sam,

Thank you for keeping the coffee mugs topped up, our guys are almost entirely powered by caffeine and Hobnobs. And thank you for your kind review, we're so pleased we could help and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Excellent!

Excellent service from Armishaws from start to finish. Rob, Sam and Toby were extremely helpful on the day of the move and did an amazing job of lugging all our belongings around! Would definitely recommend them for removals.

10 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Clare,

We're delighted to hear the day went well. We hope the unpacking goes just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

First class company. Efficient and polite.

Extremely efficient and very polite packers and removers.
Huge congratulations to the driver who had to reverse the lorry with the trailer containing our furniture down our road. It is quite narrow and has several bends in it. We were totally in awe of his driving skills.
Many thanks. We wouldn’t hesitate to recommend Armishaws. Excellent company. June and Peter Watts. G

2 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi June,

Thank you for your kind review. Yes, our drivers are a great bunch, (unless you're in the cab when they're singing). But we're delighted it all went well and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Couldn’t recommend Armishaws enough

Couldn’t recommend Armishaws enough. Paul and his lads Luke and Raydon were brilliant, a real credit to the company. Everything was packed well and in good time, and all three of them were always in good spirits despite the cold weather.

4 December 2024
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Toby,

We're really pleased everything went smoothly and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

A cheerful competent couple of chaps

A cheerful competent couple of chaps
Arrived promptly at 8.10 a.m Alan and Douglas. They were efficient, respectful and speedy. Luke joined them for a couple of hours, a speedy careful packer of treasured China. Arriving at the new house, furniture was quickly placed in the correct rooms and beds were re built. Roly Wes and Nick arrived to help and everyone pulled their weight and emptied the van. The only hiccup was the lack of a power drill to fix the bed and a set of Allen keys. This was not the fault of the removal crew as I had checked previously with head office and was assured that tools would be on the van. I was fortunately able to borrow some from a neighbour. The move went well and thank you to the admin staff, to Paul and the removal crew.

1 April 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Felicity,

Thank you for taking the time to leave a review. We're pleased to hear it all went well and will remind all our crews of the importance of ensuring each van leaves the depot with its tool kit on board. we apologise for any inconvenience this may have caused and wish you all the very for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Thank you to Alan and Dougie.

Thank you to the Armishaws team for assisting our move, in particular Alan and Dougie who were extremely helpful, professional and considerate. They kindly sorted out a problem with a wardrobe that needed delivering separately the following day, and were both very patient and understanding with a delay on our purchase which meant they had to work a lot later than planned. They made a stressful day considerably easier!

4 April 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi David,

We always aim to help reduce the stress of moving so we're really pleased to hear our crew helped things run smoother.
But now you're in, we hope the worries are behind you and you are enjoying life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Suffolk - Wiltshire (Darin & Doug)

This was a particularly stressful move for me as my husband was deployed and I was moving from Suffolk to Wiltshire with a small child and a poorly dog. Darin and Doug were amazing - nothing was too much trouble for them and worked till late in the evening to get everything done. I am so grateful for their hard work and professionalism. Pat the GM was also incredibly helpful, communicating with me every step of the way, which really put my mind at ease. Highly recommended! Thank you Armishaws Team! Bridget, Fynn & Humphrey

13 March 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Bridget,

We're so pleased it all went well, especially with the extra worries you had to deal with. We hope everyone is now back to full health and wish the four all the best for life in your new home.

Regards,

The Armishaws Team

Rated 5 out of 5 stars

The 3 young men

The 3 young men, Harvey, Ben and Sam who handled my removal on 10th March 2025 were very considerate, efficient and professional.

10 March 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mrs Sturman,

Thank you for your review. We're delighted it all went well and wish you all the best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

The company seemed to go out of their…

The company seemed to go out of their way to be helpful, prior to the move.
The moving crew were quick, helpful and cheerful and moved us with the minimum of fuss.

27 March 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Barry,

We're really pleased your move went well and wish you all the very best for life in your new home.

The Armishaws Team

Rated 5 out of 5 stars

Move to SW France

This was a rather complex move to SW France with goods collected from two locations. The transport teams delivered to & from UK Self-Storage on several occasions and performed an additional collection from the house. They were always professional, punctual, polite, friendly and careful with our goods. Due to a late change, we were unable to receive the goods in person in France. It is worth noting that Mikey, who was responsible for the delivery, communicated with us to confirm that everything was where we wanted and, sure enough on our arrival, our boxes were neatly stacked and loose items were easily accessible. Everything was left clean and tidy - we couldn't ask for more.
I must reserve a final word for Pat, who facilitated this over recent months. I appreciate our numerous discussions and all that you've done to help us - many thanks.

25 March 2025
Unprompted review
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Reply from Armishaws Removals & Storage

Hi Mr Giles,

Thank you for your kind review. We're really pleased to hear everything went well and wish you all the best for life down in the south of France. In particular, Pat has said he'll raise a glass to you (but expects you'll probably have a far better vintage down there).

The Armishaws Team

Rated 5 out of 5 stars

Wow what a service!

Wow what a service! We had the lovely Ben and Harry move us to our forever home in Devon from Wiltshire, couldn’t have asked for better movers! They were so attentive and made it light work for us. Absolute credit to the company!

26 March 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Catherine,

Thank you for your kind review, always nice to hear of another happy move. Most of all we wish you every happiness in your 'forever home'.

The Armishaws Team

Rated 5 out of 5 stars

Thank you for effort to deliver our belongings.

Thank you for the effort to deliver our furniture and belongings early. It helped us.

25 March 2025
Unprompted review
Armishaws Removals & Storage logo

Reply from Armishaws Removals & Storage

Hi Scot,

We're really pleased to hear it went smoothly and wish you all the best for life in your new home.

The Armishaws Team

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