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Arencia Reviews 1

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TrustScore 3 out of 5

3.2

Cosmetics Store
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Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Health and Beauty Shop
  5. Skin Care Clinic
  6. Skin Care Products Vending Machine

Information provided by various external sources

ARENCIA, Personal Skincare Co. We will change how you think about skincare. Find skincare products to target skin concerns, such as dry skin, blackheads, whiteheads, large pores and acne. Shop the full line of ARENCIA cosmetics and skincare products an...

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Customer Service?

I'll be the first to kick this off. I was really excited when I came across their brand on Instagram and decided to place an order in April. It's June, no product has arrived and no email since I placed the order. I reached out via email, got a bounceback with the email 'system at arencia.com' and then after searching I emailed 'arencia at arencia.com' No auto reply and no response. Go onto their Instagram to see they are very active so I sent a DM. Response; customs has rejected my parcel in Canada, here's a refund. Fair enough but my biggest and only issue is their lack of customer service. I allowed the extra time because of COVID, the least they could have done was sent me an email. No banners on their website or anything.

This is a reason why people stick with Amazon.

Any recommendations for a reputable brand for shampoo bars?

3 June 2020
Unprompted review

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