Order came wrong but genuine mistake. Sorted immediately and arrived next day. Can’t ask for more than that.
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Fantastic customer service when things weren't quite right with my order. Nikki was great, and sorted things straight away. 1st delivery was next day, as was the delivery of the order correction. Wo... See more
Company replied
Very disappointed with poor quality race suit (Women’s Carbon Air2 Closed Back - Fireflow). Developed a hole before being able to wear it in the pool. Have heard from others who bought this model tha... See more
Company replied
I've ordered a swim costumes before from Arena, and so, so pleased with the design, the costume has a cut out back, coming around the sides too, it looks absolutely amazing on our daughter, it has a r... See more
Company replied
Company details
About arena UK
Written by the company
The official UK distributors for arena.
For over 40 years, arena has provided high tech competition swimwear, swimsuits, tri suits, wetsuits and accessories to ensure every moment in the water is unforgettable and for every second to count, we know what a difference successful kit can make.
SHOP NOWContact info
Unit 2B, Toll Bar, LA10 5HA, Sedbergh, United Kingdom
- 01539622322
- info@arenaswimuk.com
- www.arenaswimuk.com
4.1
Great
171 reviews
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Solid bag (Planet water backpack) can't…
Solid bag (Planet water backpack) can't fault the quality, except it's small inside, not much room for space and wouldn't purchase it for the price if I had gone into the store to buy.
Would have returned but can't go through the hassle.
19 December 2023
Great service and great product
6 December 2023
Great service
As someone still fairly new to online shopping, I was delighted with how straightforward everything was. My item, a Christmas present for my grandaughter, arrived the following day.
5 December 2023
Finding the correct size is almost…
Finding the correct size is almost impossible. There need to be much clearer instructions.
12 December 2023
Reply from arena UK
Hi Chris, thanks for your feedback. We would be most grateful if you could send us an email with what would make the process easier so we can pass on to arena head office. Many Thanks
Tech suit
First class ,
Big shout out to Nikki so helpful and full of advice. Well done will be ordering again
1 December 2023
Good quality and items arrived quickly.
30 November 2023
Product as described
29 November 2023
Superb service from Arena
Superb service from Arena. Ordered the wrong size and so sent back and received the refund the following day. Top marks.
4 December 2023
I have returned an order using ups…
I have returned an order using ups label. I wasn’t given the correct label info the parcel is now stuck and no refund in sight. No real response to emails and takes days to respond. Horrific service. Do not use if you are UK. It was also not sent until I chased this. BE WARNED.
1 November 2023
Unprompted review
Reply from arena UK
Many thanks for your message. I'm afraid this is the wrong site though. You have ordered off www.arenasport.com which is completely different company to ourselves, our site is www.arenaswimuk.com, you will need to get in touch with the correct site i believe the email is eshop@arenasport.com
Awful
Awful - not delivered. Royal Mail was supposed to deliver this. They've left it somewhere else and not at my house. The photo of the supposed delivery is just a photo of the package and doesn't show which house it's been left at. Use a different carrier as Royal Mail are clearly awful. I'd love to know if the product is any good.
23 November 2023
Reply from arena UK
Hi Jonathan, Firstly apologies for not responding sooner we have only just seen this review. We can only apologise for your experience but when its with Royal Mail its out of our hands. If you send nikki@solosport.co.uk and email to let us know if your order did arrive or not. Many Thanks
Great service and quality products
Great service and quality products. Turned round a return and replacement costume within 7 days
14 November 2023
Swimming costume bought for daughter…
Swimming costume bought for daughter for Christmas appears to be good quality and looks nice,very easy to order and fast delivery
14 November 2023
Swift and efficient returns experience……
Swift and efficient returns experience… would make me buy direct from Arena again.
7 November 2023
Brilliant customer service when dealing…
Brilliant customer service when dealing with a fault item.
13 November 2023
Great service.
6 November 2023
Great customer service
Really appreciated your excellent customer service; having sound advice about your products then dispatching them swiftly gives me real confidence about buying from you again.
25 October 2023
The product was just a right fit for my…
The product was just a right fit for my son and the price is very reasonable.
10 October 2023
Five out of Five
I have been dealing with David over the last few weeks in relation to some IT support, fantastic service and would recommend this company
20 October 2023
Unprompted review
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