The customer service from Ardmoor is very good, however do be wary of purchasing any hoggs of fife products from them. Ardmoor will only act as an intermediary. I purchased a pair of Highs of Fife... See more
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Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more
I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more
The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, wi... See more
Company details
About ArdMoor
Written by the company
We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.
Explore our fantastic range today:
Contact info
The Granary, Kingston, EH39 5LT, North Berwick, United Kingdom
- 01620671480
- info@ardmoor.co.uk
- www.ardmoor.co.uk
4.3
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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I had to exchange because didn’t fit…
I had to exchange because didn’t fit and the team where very helpful with getting me an alternative item in all very professional
18 April 2023
Great service
Very good customer communications. Returned item due to wrong size and the replacement shoes were sent back to me very promptly.
17 April 2023
Faulty boots poor service
Delivery time was slow. Lace eyelet rivet missing. Website stated a size EU 46 GB 11 but on the boot it was EU 46 GB 111/2. After a phone call they said they would get back to me to clarify the size but they didn't until after I had sent them back. No alternative but to get a refund and shop elsewhere.
16 April 2023
Reply from ArdMoor
Thank you for taking the time to leave us a review and my apologies that we did not respond quickly to your query. I will review our internal procedures to ensure this does not happen again, and update our website to reflect the correct sizing of this particular boot.
Article exactly as described and…
Article exactly as described and received on time. Only minor issue I had was difficulty getting through to customer service on the phone (took over 2 hours) but query dealt with efficiently when I did get to speak with someone.
16 April 2023
Reply from ArdMoor
Thank you for taking the time to leave us a review, and my apologies for the issue getting through to our customer service team. I will contact you for further details so I can investigate this further. Best wishes Caroline
Excellent service
15 April 2023
Flawless first order
An easy to use website with much clarity about the products sold gives great comfort to the first time purchaser. Found a coat I liked then sought to find the best price, including delivery, and discovered ArdMoor.
Flawless first order, price and service excellent. Hope to buy again soon. Highly recommended.
10 April 2023
Brilliant service
Brilliant service, order dispatched the same day, received within 24hrs of dispatch, thanks,
13 April 2023
Easily navigated website
Easily navigated website, good range of high quality clothing with some very competitive pricing
13 April 2023
A really great gillet warm and…
A really great gillet warm and comfortable perfect fit great price delivery first class
12 April 2023
Ardmoor - quality and service
From ordering to delivery this transaction was easy and painless. The icing on the cake was the excellent quality of the goods.
12 April 2023
Great price and service.
I got a great discounted price on my first order which arrived in due course. ArdMoor thoughtfully and politely advised me that my order was delayed but it arrived only a couple of days late. Great service.
13 April 2023
Good service
Ordering was easy and straight forward. Initial processing of my order seemed slow but once I received the email it was dispatched it arrived the next day and the original delivery estimate was met. Overall very happy with the service and would use Ardmoor again.
2 April 2023
I'm wearing the Hoggs of Fife Cullen…
I'm wearing the Hoggs of Fife Cullen chukka boots as I write and am just off on a trip to Scotland ! I changed the size 10's for a size 9.5 and they were perfect from the moment I put my foot in to them. The reimbursement was very quick from Ardmoor. I like the Hoggs brand generally and have 3 pairs currently of the moleskin trousers which have been great through the winter, in fiact I'm wearing the navy blue ones as well, as they are fine for tidy casual or if I need to wear them with a jacket and tie.
12 April 2023
Good service
Good service, easy to purchase from, and quality items. Delivery could be swifter; had to wait almost a week for both of my orders despite 2-3 days quoted but maybe I have been spoiled by next day deliveries from Amazon etc. Would certainly use them again and I can recommend them overall.
12 April 2023
The boots turned up within two days and…
The boots turned up within two days and were exactly as ordered.
Good price too.
12 April 2023
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