The customer service from Ardmoor is very good, however do be wary of purchasing any hoggs of fife products from them. Ardmoor will only act as an intermediary. I purchased a pair of Highs of Fife... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered items on the Saturday afternoon and My phone auto filled out my old address on the delivery note, I emailed ardmoor on the Saturday with my current address. And 8.00 o.clock Monday morning... See more
I’ve bought several things from Ardmour over recent years and customer service has always been very good. Recently bought some boots which arrived quickly and were fine but just not for me. The return... See more
The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, wi... See more
Company details
About ArdMoor
Written by the company
We supply quality clothing, footwear and equipment for men, women and children that share our passion for country sports, the great outdoors and sailing.
Explore our fantastic range today:
Contact info
The Granary, Kingston, EH39 5LT, North Berwick, United Kingdom
- 01620671480
- info@ardmoor.co.uk
- www.ardmoor.co.uk
4.3
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery boots seem good
Quick delivery boots seem good, keep my feet dry in the river
3 May 2023
Communication was poor
Communication was poor. I had to chase to get a delivery date. I was surprised to have to wait so long to get my order.
2 May 2023
Reply from ArdMoor
Thank you for taking the time to leave us a review. We advertise the Baleno Quilted Jacket taking 3-4 Working days to ship, and then due to the bank holiday on the 1st May this has added an extra day. Apologies for your wait.
Excellent customer service and support.
1 May 2023
Top rated company
Excellent efficient service from order to delivery, top quality goods at competitive prices.
Definitely recommend
26 April 2023
Five Star Service.
Goods arrived sooner than expected. Service excellent. Boots exactly as described.
27 April 2023
Great product and service
26 April 2023
Replacement of faulty goods dealt with…
Replacement of faulty goods dealt with quickly and in a very helpful manner.
25 April 2023
Great service
Great service. I had buzzed pre order to establish width. Very prompt reply so I risked an order. Unfortunately the fit wasn’t quite right. First class return service. I’ll definitely use again
25 April 2023
Great products but expensive postage.
Products are exactly what I wanted but for such a small package £40 seemed a pretty steep postage cost. Delivery was very quick however, so I guess it was worth it.
24 April 2023
Good service pleasant staff
23 April 2023
Good shoes at a good price well delivered
Good shoes at a good price delivered promptly and well packed.
24 April 2023
Excellent Scottish company
I liked the fact that ArdMoor stocked only high quality items and had the product I wanted at a good price. I was kept fully updated on the processing of my order throughout and it was clear to me that the company genuinely cares about its customers. Highly recommended.
24 April 2023
Helpful after sales service replacing…
Helpful after sales service replacing boots very quickly & efficiently
24 April 2023
Great customer service going over and…
Great customer service going over and above to get the item replaced promptly.
24 April 2023
I recently purchased a waterproof…
I recently purchased a waterproof jacket for an upcoming hiking trip, and I have to say I'm pretty impressed with its performance. It kept me dry during a light rain shower, and the material is lightweight and breathable, which is great for staying comfortable while active.
21 April 2023
Unprompted review
An excellent company to deal with in…
An excellent company to deal with in every way, I will definitely use them again.
18 April 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.