Archers Sleepcentre Reviews 

16,174
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, friendly, and wonderfully patient during store consultations. Consumers truly appreciate the relaxed atmosphere in the store, as assistants provide helpful guidance without applying any pressure to buy. People also note the great selection of beds, mattresses, and chairs available to test out in store. Reviewers describe how wonderfully easy and smooth the entire purchasing process is from start to finish. Some reviewers were happy with the clear explanations and detailed professional advice given regarding the different product options available.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their extensive product knowledge and... See more

Product

Users describe positive interactions with product, expressing overall satisfaction and delight with their new... See more

Service

Consumers find service to be exceptionally positive, praising staff for being helpful, knowledgeable, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional support and... See more

User experience

Clients share positive opinions on user_experience, highlighting a relaxed and low-key shopping process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited Archers in Auldhouse Retail Park to look at beds. Ian was friendly, helpful and knowledgeable. No pressure whatsoever. Delivery team arrived within given time frame. Goods delivered to ro... See more

Company replied

Rated 5 out of 5 stars

We arrived and were met by Jim Burleigh who talked us through the differences in beds, storage and mattresses. Jim was extremely helpful and was happy to leave us alone to decide what we wanted. We... See more

Company replied

Rated 5 out of 5 stars

The sales person, Steven, was very helpful, listened to what we were after, explained what was available in store. We had seen a possible bed online and he took us through the process of placing the o... See more

Company replied

Rated 5 out of 5 stars

We visited to Ayr Showroom recently to purchase a king-size bed, having received a brochure with our mail. Once we had looked at the beds we wanted we were approached by Salesman Andrew Gulbis -... See more

Company replied


Company details

  1. Mattress Store
  2. Bed Shop
  3. Bedding Store
  4. Bedroom Furniture Store
  5. Furniture Store
  6. Living Room Furniture Store

About Archers Sleepcentre

Written by the company

Archers Sleepcentre Trustpilot Reviews

BED FRAMES
MATTRESES
ADJUSTABLE BEDS
BEDROOM FURNITURE
DIVAN BEDS
IN STOCK & READY TO GO

Why Choose Archers?

Archers Sleepcentre has bed stores located across Scotland and an e-commerce operation that delivers throughout the UK.

Our website offers a huge choice including many difficult to find beds, eg reinforced beds, waterproof mattresses, 3ft 6 beds and especially low divan bed bases. If you can't find what you are looking for please do contact our tele sales team either by phone or Live Chat.

Our showrooms are large and most of our stores have their own warehouse where you can collect your order and buy a bed and take it away today. There are over 5000 products on our website - not all on display in our showrooms - but most times we can show you a similar product to help you choose.

We offer up to 4 years interest free credit and a UK-wide 2 man delivery service including to the Scottish Islands and other remote locations.

Come and visit us today. Wide choice - Up to 4 Years Interest Free Credit - Beds to take away Today

Written by the company

Deliveries
We offer a UK wide delivery service
Flexible Payment Options
Up to 4 years interest free credit

Price Match Promise

Be assured you have the best price

We promise to try and match the best price you can find.

Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,174)

2,622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from shop to…

Excellent service from shop to delivery. Assistant very knowledgeable, helpful, friendly, and was able to answer any queries I had. Delivery men very pleasant and efficient in the service they provided in putting bed together. Would certainly recommend.

19 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Elinor,

Thank you so much for your wonderful review and for taking the time to share your experience.

We're delighted to hear that you received excellent service from your visit to our store right through to the delivery of your new bed. It's fantastic to know that our sales assistant was knowledgeable, helpful and friendly and that they were able to answer all of your questions. We're also pleased to hear that our delivery team provided an efficient service and made the installation process smooth and hassle-free.

Thank you for your recommendation, it really means a lot to us. We hope you enjoy your new bed and wish you many comfortable and restful nights ahead!

Best Regards
Archers Sleepcentre

Rated 5 out of 5 stars

Dealt with Tom at the Hillington store…

Dealt with Tom at the Hillington store in Glasgow who was informative, helpful and friendly.
He went out of his way to show me and explain my options.
I was able to purchase the items that I required without pressure.
Great experience, I would thoroughly recommend.
Also, the Hillington store is very spacious and attactive

29 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you so much for your fantastic review and for recommending us!

We're delighted to hear that Tom provided such an informative, friendly and pressure-free experience. Taking the time to explain the different options and helping customers find the right products is exactly the level of service we strive to deliver, so it's wonderful to know Tom went above and beyond for you.

We're also pleased you enjoyed visiting our Hillington store and appreciated its spacious, welcoming environment. We'll be sure to pass your kind words on to Tom.

Thank you for choosing us, and we hope you enjoy your new purchases for many years to come.

Kind Regards
Archers Sleepcentre

Rated 5 out of 5 stars

Grant is a credit to your company

Grant is a credit to your company. He didn’t pounce as soon as we in the door! He politely asked what we interested in, directed us to the right area of the shop. He made everything so easy. Very knowledgeable. We even treated ourselves to new pillows as well as the mattress. 100% recommend to anyone. Well done 👍

1 August 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Innes,

Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Grant made your shopping experience so enjoyable and stress-free.

It's great to know that his friendly, knowledgeable approach helped you find the right mattress and we're pleased you decided to treat yourselves to new pillows too! We'll be sure to pass your kind words on to Grant, he'll be thrilled to know he made such a positive impression.

Thank you for your recommendation. We hope you enjoy many comfortable and restful nights with your new mattress and pillows!

Best Regards
Archers Sleepcentre

Rated 4 out of 5 stars

Sales assistant very knowledgeable and…

Sales assistant very knowledgeable and explained all the benefits of our purchase. Took time to ensure we were getting the right mattress

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mrs Wilson,

Thank you for taking the time to share your review.

We are pleased to hear that our sales assistant was knowledgeable, took the time to help you choose the right mattress and clearly explained the benefits of your purchase.

If there is anything we could have done to make your experience a five star one, we would love to hear your thoughts.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

The auldhouse team were very helpful…

The auldhouse team were very helpful from start to finish in my quest to purchase a mattress, very easy to deal with, weren’t pushy and explained everything clearly and concisely, great experience.

27 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for the five star review.

We are delighted to hear that the team at our Auldhouse store were helpful from start to finish and made choosing your new mattress an easy experience.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Salesman Stuart was extremely helpful I…

Salesman Stuart was extremely helpful I went to purchase a single mattress for my grandson and then also purchased a double mattress as well
Showed us so many options and took his time with us to make the right purchase
Excellent friendly service was so impressed.

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mary,

Thank you for taking the time to share your review.

We are delighted to hear that Stuart was extremely helpful and took the time to show you the different options available, helping you make the right choice for both mattresses. We will be sure to pass your kind words on to him.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great customer service

After going around a few different stores grant at the Dundee branch was very informative showed us around and gave us an idea about what we would like with the information we gave him ,great customer service

5 August 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Paul,

Thank you for taking the time to share your review.

We are pleased to hear that Grant was informative and helpful in showing you around and providing advice based on what you were looking for.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

helpful Cairns explained all about…

Very helpful Cairns explained all about adjustable bed and gave good advice regarding mattresses bases and headboard. Answered all our questions

28 July 2026
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Reply from Archers Sleepcentre

Hi Helen,

Thank you for taking the time to share your review.

We are pleased to hear that Cairns was helpful in providing advice on our mattresses, bases and headboards. We appreciate your feedback and will be sure to pass your kind words on to him.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff who helped me make the right choice of mattress. Not received my delivery as yet so can’t comment on that .

28 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Anne,

Thank you for the five star review.

We are delighted to hear that our team were helpful and knowledgeable and that they were able to help you find the right mattress.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Bought 2 beds from Archers sleep centre…

Bought 2 beds from Archers sleep centre in Uddingston Price and quality was great. We were served by Debbie who was excellent. Would definitely use this company again.

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Brian,

Thank you for taking the time to share your review.

We are delighted to hear that you had such a positive experience with Debbie.

We hope to see you shop with us again soon.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great salesman and very knowledgeable

Great salesman and very knowledgeable

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Derek,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Davie was very helpful

Davie was very helpful! Highly recommend Archers for your mattress

27 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Rodger,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Davie.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Great service got what I was looking…

Great service got what I was looking for Stuart listened to what I was looking for and helped me get exactly what I wanted

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Georgina,

Thank you for taking the time to share your review.

We are pleased to hear that Stuart was able to listen to what you were looking for and help you find exactly what you needed. We will be sure to pass your kind words on to him.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Was looking for matress protector got…

Was looking for matress protector got exactly what i wanted from polite and friendly staff .

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Mcniven,

Thank you for the five star review.

We are pleased to hear that you found the mattress protector you were looking for and that our team were polite and friendly during your visit.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Excellent service

Clear and helpful advice given in assisting our choice and eventual purchase. Staff were very attentive but equally gave us time and space to browse

24 July 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Chris,

Thank you for the five star review.

We are pleased to hear that you received clear and helpful advice from our team and that you were given the time and space to browse while making your choice.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

I had a great experience with salesman…

I had a great experience with salesman Grant at Dundee store. He was very helpful and answered any questions we had, thank you.

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi,

Thank you for taking the time to share your review.

We are pleased to hear that Grant at our Dundee store was able to provide helpful advice and answer any questions you had.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Thank you Graham!

The service from Graham at the Great Western Road branch was excellent!

3 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Jonathan,

Thank you for the five star review.

We really appreciate you taking the time to share feedback about the service you received from Graham.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

The delivery of our bed arrived and the…

The delivery of our bed arrived and the men got to work straight away building it up, they were very professional and courteous, it wasn't long before the bed was positioned were we had asked it to be put.

3 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr & Mrs McNaughton,

Thank you for the five star review.

We are glad everything went smoothly with your delivery and that the team were so professional and courteous.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, good range of mattresses, very good discount with the current sale.

4 August 2026
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Mr Palmer,

Thank you for the five star review.

We are pleased to hear you were happy with the knowledge of our team, the range of mattresses available and the discounts offered during our current sale.

Kind regards,
Archers Sleepcentre

Rated 5 out of 5 stars

Super helpful

Tom was super helpful in helping us choose the best bed frames and mattress for our budget. The prices and quality was also great.

5 August 2026
Unprompted review
Archers Sleepcentre logo

Reply from Archers Sleepcentre

Hi Peter,

Thank you for taking the time to share your review.

We are pleased to hear that Tom was able to help you choose the best bed frames and mattress for your budget. It is great to know you were happy with the quality and prices too.

Kind regards,
Archers Sleepcentre

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