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Aqua card Reviews 

16,537
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,420 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the simple application process and the intuitive mobile application that makes managing personal finances completely effortless. Many people appreciate the reliable service and the helpful financial tools provided for successfully building credit scores while tracking daily spending. Some reviewers were not happy with payment processing, noting confusion around automatic deductions, random billing dates, and delayed refunds for account overpayments. A few consumers also experienced frustration when payments were mismanaged, statement dates felt unclear, or unexpected charges occurred despite following all instructions. Users pointed out that payment schedules could sometimes feel unpredictable and hard to manage effectively.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting a straightforward application process and an... See more

Payment

Consumers find payment experiences to be ambiguous, reflecting a sharp division in customer feedback. While... See more

Service

Customers had positive experiences with service, highlighting reliable support, easy account management via... See more

Application

Customers consistently note positive experiences with app, describing it as simple, clear, and convenient for... See more

Product

Users describe positive interactions with product, finding it to be an excellent tool for building credit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying,... See more

Company replied

Rated 5 out of 5 stars

My application in applying for an Aqua Credit Card was very quick and simple. The service that I have received from Aqua so far since I open the account seven or eight months ago has been excellent. I... See more

Company replied

Rated 5 out of 5 stars

I have been reading the reviews.I must say I cannot relate to the One star reviews as I have always found my Aqua card to be really lifesaving sometimes.I try to pay the boosted payment each month as... See more

Company replied

Rated 5 out of 5 stars

I joined aqua to increase my credit score Within 3 months aqua increased my credit by over double With me using it correctly and continually paying off my balance

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Aqua is the smart way to build better credit. We give you the power to improve your credit score backed by our expert support, personalised credit limits that can grow as we get to know you and a secure app that guides you on your credit building journey. So you can move forward with confidence, knowing you’re in safe hands. Representative 39.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply. Credit limits and score could increase with responsible account management.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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4.6

All reviews

(16,537)

2,373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience with Aqwa

Aqwa good quick increase limit

13 August 2026
Aqua card logo

Reply from Aqua card

Hi Kapil,

Thank you for choosing us as your card provider - and for leaving us a positive review! 😊

Thanks,
Andy

Rated 5 out of 5 stars

It offers good credit limits if you spend more.

My experience is great to have this card . It is very easy and simple to use and get wonderful credit limit
Thank you so much aqua

14 August 2026
Unprompted review
Aqua card logo

Reply from Aqua card

Hi Rosyben,

Thank you for taking the time to leave us a positive review! We're delighted to hear you're enjoying your card and have had a great experience with us 😊

Thanks,
Andy

Rated 5 out of 5 stars

Great help & service

Great help & service

5 August 2026
Aqua card logo

Reply from Aqua card

Hi Peter, thank you for choosing us as your card provider - and for leaving us a positive review😁 Thanks, Sheona

Rated 5 out of 5 stars

Easy application really good app can't…

Easy application really good app can't fault them

6 August 2026
Aqua card logo

Reply from Aqua card

Hi Steven, we're happy to read that you are enjoying our app and the features, and that you found our application process nice and easy, this is just what we aim for! Thank you for taking the time to leave us a positive review 😊Best, Sheona

Rated 5 out of 5 stars

Excellent experience of Aqua Card!

I have had an excellent experience since May 2026 with Aqua Card so far. Very easy to apply, won't hurt your credit score, and it's very positive even helps to build your credit score. After applying, once everything is approved, you can get an Aqua Credit Card with all the details in the Aqua App, ready to use instantly and for Apple or Google Pay as well. After a few days, the physical card will be delivered to your wallet. Communication between the Aqua Card customer and Aqua Card is very reliable via email and SMS notifications. So, pleased to have it. Thank you, Aqua Card.

6 August 2026
Aqua card logo

Reply from Aqua card

Hi Khalid,

Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours.

And we're happy to read that you are enjoying our app and the features 😊

Best,

Rob

Rated 5 out of 5 stars

Good company

Good company

6 August 2026
Aqua card logo

Reply from Aqua card

Hi,

Thank you for taking the time to leave us a positive review!

Best,

Rob

Rated 4 out of 5 stars

Good card to get and easy to manage

Good card to get and easy to manage. Haven’t had it long enough to say if it does affect your credit score

6 August 2026
Aqua card logo

Reply from Aqua card

Hello John,

Thank you for choosing us as your card provider. We're pleased to have you as our customer 😊

Best,

Rob

Rated 5 out of 5 stars

Very nice 🙂 credit card

Very nice 🙂 credit card
£900 limit I'm using Best Aqua credit card
Simple 😊
I am very Happy I am request 😊 give me More limit next time
5 Star ⭐⭐⭐⭐⭐ Aqua credit card
Thanks

6 August 2026
Aqua card logo

Reply from Aqua card

Good morning Najib,

Thank you for your 5-star review! We are happy to hear that you are enjoying your card 😊

Best,

Rob

Rated 5 out of 5 stars

Very pleased with the credit card I…

Very pleased with the credit card I received, we'll done Aqua, having my garden landscaped , this card really has helped me out

6 August 2026
Aqua card logo

Reply from Aqua card

Hi Derren,

Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊

Regards,

Rob

Rated 5 out of 5 stars

Nice and easy to use app

Nice and easy to use app. Good starting credit as well even though my credit score isn't that great.

5 August 2026
Aqua card logo

Reply from Aqua card

Hi Oliver,

Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊

Thanks,

Rob

Rated 5 out of 5 stars

My name is Dharmendra Bathula

My name is Dharmendra Bathula, and I’ve had a genuinely excellent experience with Aqua. From the beginning, the whole process has been straightforward and easy to manage. The Aqua app is simple, clear and convenient, and I really appreciate being able to keep track of my spending and payments easily.

What I value most is the opportunity to build my credit history while managing my finances responsibly. The service has been reliable, professional and stress-free.

Overall, I’m very impressed with Aqua and would happily recommend it to anyone looking for a straightforward credit card with a great customer experience. Definitely one of the best experiences I’ve had with a credit card provider.

5 August 2026
Aqua card logo

Reply from Aqua card

Good morning Dharmendra,

Thank you so much for your lovely review and the 5-star rating! We’re a card that says yes to helping you build your credit score when used responsibly - so it is great to hear that we have helped you build yours 😊

Thanks,

Rob

Rated 4 out of 5 stars

Easy and quick

Easy and quick

5 August 2026
Aqua card logo

Reply from Aqua card

Hi Leslie,

Thank you for taking the time to leave us a review. We're excited to have you on board 😊

Thanks,

Rob

Rated 5 out of 5 stars

Happy chappy

Very simple to apply for a card ,everything thing is straightforward, it works perfectly well and I'm not pestered by loads of bumph . Glad I joined and will happily recommend them if asked.

2 August 2026
Aqua card logo

Reply from Aqua card

Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy and that that you are enjoying your card, this is just what we aim for 😊

Kind Regards,
Michelle

Rated 5 out of 5 stars

They encourage and are helpful

They encourage and are helpful

8 August 2026
Aqua card logo

Reply from Aqua card

Hi Ade,

Thank you for taking the time to leave us a positive review. We're pleased to hear you're finding us encouraging and helpful and hope you continue to enjoy our services! 😊

Thanks,
Andy

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Had a card with them now for nearly 2 years and never an issue and applied for a loan and it was smooth sailing. Thank you Aqua!

12 August 2026
Unprompted review
Aqua card logo

Reply from Aqua card

Hi Allan,

Thank you for your positive review and 5-star rating! We're delighted to hear you've had a good experience with us and found our application process smooth sailing - this is just what we aim for 😊

Thanks,
Andy

Rated 5 out of 5 stars

The efficient manner is which I am kept…

The efficient manner is which I am kept informed with transparent notification.

3 August 2026
Aqua card logo

Reply from Aqua card

Hi Adele,

Thank you so much for your positive review and 5-star rating! We appreciate your comments about the way we keep you informed, and hope you continue to enjoy our services 😊

Thanks,
Andy

Rated 5 out of 5 stars

Very happy with Aqua

Very happy with Aqua. Every transaction has been simple. The app works smoothly and is easy to use.

4 August 2026
Aqua card logo

Reply from Aqua card

Hi Suzanne,

Thank you for taking the time to leave us a positive review! We're happy to hear you're enjoying our app, and have found everything works so smoothly - this is just what we aim for 😊

Thanks,
Andy

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