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Aqua Service Belgium Reviews 1,613

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TrustScore 4.5 out of 5

4.6

Water Softening Equipment Supplier
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its promptness and efficiency. Many people appreciate the knowledgeable and friendly staff, who take the time to explain things clearly and ensure everything is working correctly. The quality of the product and the technology used also receive positive remarks, contributing to a satisfying overall experience for consumers. However, some customers also noted issues with appointments, with one person mentioning that nobody showed up for a scheduled service. Additionally, a few people experienced difficulties with billing.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the prompt, efficient,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently mention the politeness,... See more

Product

Users describe positive interactions with product. Customers report that their dishwashers and washing... See more

Technology

Clients share positive opinions on technology. Customers are very satisfied with the technical service... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic customer service and support. We have used the service for the last three years. They have the option of speaking to someone in English. No false promises they call you back and... See more

Rated 5 out of 5 stars

I bought the water softener from Aqua Service more than ten years ago and every year, they always called me in time to make an appointment for the maintenance and at the date planned, their technician... See more

Rated 5 out of 5 stars

Matteo was great. He took the time to explain the system to me and perform all the system checks along with confirming the water was good. Top service!!

Rated 5 out of 5 stars

Happy wife, happy customer : afwas/wasmachine verbruiken minder. Correct en stipte service. Pieter-Jan kent er iets van !

Rated 1 out of 5 stars

I booked a maintenance visit and was told the technician could come anytime within a given time window, so I took a full day off work to be home. Nobody showed up. When I emailed to ask what... See more

Rated 5 out of 5 stars

Very prompt and efficient service! The technician was very polite and helpful.

Company details

  1. Water Softening Equipment Supplier
  2. Bottled Water Supplier
  3. Water Filter Supplier

Written by the company

Aqua Service is dé fabrikant en installateur van waterverzachters in België. Sinds 1970 zetten wij ons in om kalkvrij water door uw leidingen te laten stromen. Niet alleen bij u thuis, maar ook in uw bedrijf. Doorheen de jaren breiden we ons aanbod uit, zodat we nu ook drinkwatersystemen, ontijzeraars en waterrecuperatie behandelingen aanbieden. Omdat wij rechtstreeks met u samenwerken, bieden wij al onze producten heel voordelig aan. Productie, levering, installatie en onderhoud: Aqua Service doet alles zelf. Van tussenpersonen is geen sprake, wat de prijs serieus drukt. Bovendien hebben we heel wat technische medewerkers die in no time bij u staan als er toch een probleem opduikt. Geen wonder dus dat onze naam een gevestigde waarde werd in de sector. Aqua Service staat garant voor kwaliteit en expertise, al 52 jaar lang.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 28% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I recommand

They call every year for the appointment, so you don’t have to care about it yourself. Professional service.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Aqua Service, good service!

I bought the water softener from Aqua Service more than ten years ago and every year, they always called me in time to make an appointment for the maintenance and at the date planned, their technician always showed up on time, took time to check everything and to make sure that everything worked well. I'm quite happy with their service.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very friendly! Very clear explanation what needs to be done! I can recommend aqua service to everyone

8 October 2025
Unprompted review

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