Appeal Shading Reviews 

1,946
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 373 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and knowledgeable staff for their exceptional service, from initial consultation through efficient installation. Many highlight the high quality of products like awnings, blinds, and insect screens, noting their clever design, effectiveness, and the smooth, meticulously crafted process with clear communication. Conversely, a small portion of people felt there were product durability issues, with reports of blinds breaking down, twisting, or fabric tearing. Some customers also noted installation problems, including scratched glass or awnings sinking, and a few felt mis-sold products did not match demonstrations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting the efficient and professional process... See more

Product

Customers consistently note positive experiences with product, with many reviewers expressing satisfaction... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the product's... See more

User experience

Consumers find the user experience to be positive, with many describing the overall process as efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied

Rated 5 out of 5 stars

Paul coomber Most agreeable, professional and completed tasks with blind installation And insect screen. Clean immaculate workmanship. This company is very lucky to have such a staff member.... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,946)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience with Paul C for…

Amazing experience with Paul C for survey and fitting. Very professional and efficient and happy to answer all questions!

9 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy that Paul provided a fantastic survey and fitting, we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153489)

Rated 5 out of 5 stars

Good experience

Good experience, very polite fitter. Looking forward to keeping insects out in the summer!

6 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad your installation experience was a good one and that you're happy with your new insect screen!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Today we had our blinds installed

Today we had our blinds installed and it has been a very positive experience from start to finish. Paul Coomber was the installer and he has been a pleasure to have in our home. He came to measure the blinds on his first visit and then came back to fit them. He explained how they worked, set the app up on my phone and set each room up. He didn't rush any part of the process. We are delighted with our blinds. Thank you

5 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're so happy that Paul provided and excellent installation experience and that you are delighted with your new blinds!

Kind regards,
Appeal Shading
(Ref: 153367)

Rated 5 out of 5 stars

Brilliant product and service

Motorised roller blinds. Great product and excellent from enquiry stage brilliantly supported by Rachel, through to fitting and instruction by the excellent Dan.

4 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're glad you're so pleased with your new blinds and that Rachel and Dan provided an excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Shading
(Ref: 153475)

Rated 5 out of 5 stars

Great Product and professional service

We have used Appeal before and are impressed by the products. We have just had some more blinds fitted and are very pleased with them. Julian was very polite and professional. He did our survey and then returned to fit the blinds. He arrived on time and explained what he was doing and tidied up after the installation. Would recommend Appeal and would use them again.

4 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We appreciate your continued trust in us. And we're so pleased you are happy with your new blinds and that Julian provided a great survey and installation! Thank you for your recommendation.

Kind regards,
Appeal Shading
(Ref: 153413)

Rated 5 out of 5 stars

Darius was extremely professional and…

Darius was extremely professional and sorted out our issue promptly.

4 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're thrilled Dariusz was able to help and left a positive impression, we'll be sure to pass this message on to him! We appreciate you taking the time to give us your feedback.

Kind regards,
Appeal Shading
(Ref: 152026)

Rated 5 out of 5 stars

Dariusz did the survey and fitting

Dariusz did the survey and fitting. Professional, friendly and skilled.
Very happy with the experience.

3 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We are so pleased Dariusz provided an excellent experience, and we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153359)

Rated 5 out of 5 stars

Recommended

Did exactly what they promised, promptly.

2 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback, we're thrilled you are happy with your experience!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Great product and setvice

Paul C did a great job installing our insect blinds. Good product - very discreet and good quality. Almost invisible when closed. The only negative is how long it took to wait for the blinds to be manufactured.

2 March 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We appreciate your patience with our manufacturing times and apologise for any inconvenience caused, this has been fed back to the relevant department. We're so pleased that Paul did a wonderful job and you are happy with your new projects, we'll be sure to let him know.

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

I would highly recommend Appeal Shading

Dariusz carried out the installation to a very high standard . Instructions for operating blinds were clear

All communication from Appeal Shading regarding appointments were
professional and courteous

26 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Good product

Our fitter, Steve Crampton was excellent and the product is good. The ordering process was a nightmare

25 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback and kind comments about Stephen. We would like to investigate your comments about the ordering process. So that we can do this please email your name and order number to marketing@appealgroup.com Thanks, The Appeal Home Shading Team

Rated 5 out of 5 stars

Initially made contact with Ruth who…

Initially made contact with Ruth who was our contact for the design stage. She explained the whole process from fitting to payments. Ryan Marks was our surveyor and then came to fit. Again, all was explained and everything was very smooth. Ryan made sure we were happy with everything before he left. Really happy with the end product.

13 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review! We're so pleased you had a positive experience with us.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Darius is excellent at his work and the…

Darius is excellent at his work and the blind he fitted is perfect. Darius is a lovely gentleman and very respectful.
I would highly recommend.

23 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team, and that your new blind is exactly what you wanted!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

From the survey to the installation…

From the survey to the installation Alan Robinson was professional, efficient and communicative. The quality of the electric automated blinds for the bi-fold doors is excellent, easy to operate. Thank you.

19 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with Alan, and that your new blinds are what you wanted!

Rated 5 out of 5 stars

Good job Darius

Darius was always very professional and helpful when resolving the problems we faced to enable a satisfactory fit. The final result is very pleasing.

19 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled you have had such a positive experience with our team. We'll be sure to pass on your feedback to Dariusz, Molly and all involved!

Rated 5 out of 5 stars

Smoothglide Blinds

Smoothglide Blinds: Having felt the benefits of Appeals honeycomb conservatory roof blinds that were fitted last year I have had Smoothglide honeycomb blinds installed on my bay window. I absolutely love them, high quality, they keep in the heat and give privacy too. Thanks to Rachel who listened to what I needed and explained the options clearly and to Dan who as before did a great job and left the lounge spotless when he finished fitting them.

18 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad Rachel, Dan and the team provided an excellent experience! We'll be sure to pass on your thanks.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

After Sales at Burghfield

Reported an issue with battery not holding a charge for more than 2 weeks or so.
Issue was dealt with quickly by Desree and resolved on site expertly by Dariusz

...and Dariusz was also excellent with our 4 Dogs! :)

18 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Communication from Appeal was great and installation was quicker than I anticipated. A Robinson did a very good job of installing our pinoleum blinds. He was very thorough and carefully explained how to use them/ maintenance requirements. They look stunning - we’re very pleased.

17 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Alan provided another excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Dariusz our fitter was brilliant

Dariusz our fitter was brilliant. Excellent fitting, great attention to detail, very experienced and knowledgable. Really helpful and explained everything clearly. Really pleased with the results.

17 February 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're glad you've had a great installation experience. We appreciate your feedback and we'll be sure to pass this on to Dariusz!

Kind regards,
Appeal Home Shading

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