Appeal Shading Reviews 

1,948
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 375 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and knowledgeable staff who arrive promptly, work efficiently, explain how everything operates, and leave the working area extremely clean and tidy. Consumers also appreciate the exceptional quality of the products, noting that items like blinds and awnings are well-designed, sturdy, and beautifully enhance their living spaces. However, some people mentioned persistent issues with after-sales support and ongoing difficulties with faulty items long after the initial fitting. A few reviewers noted that getting timely assistance for product defects and repairs proved frustrating once the installation was completed.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the professional, efficient, and knowledgeable... See more

Service

People report overwhelmingly positive experiences with the overall service, highlighting prompt arrivals and... See more

Product

Customers consistently note positive experiences with product quality and design, describing the blinds,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the work is consistently completed to a... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and super efficient process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and knowledgeable sales person , Alan Robinson the surveyor and fitter of our front door blinds was so helpful and did a fantastic job of fitting them. Alan R is friendly and he... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,948)

345 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent team at Appeal Home Shading…

I am very impressed by the quality of Appeal's personnel.
Rachel impressed me with her professionalism during her consultation visit and showed me different models of insect screens.
Danny and Mark later came over for a survey and later to install the screens I chose.
They were very respectful of my property and showed great skill. The installation was smoothly completed with minimum inconvenience to my family.
Thanks to all for the high quality screens and my pleasant experience.

29 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled Rachel, Danny, Mark and the team provided an excellent service for you! We're so glad you are impressed with our team and your new screens, we'll be sure to pass this on to the team.

Kind regards,
Appeal Home Shading
(Ref: 153238)

Rated 5 out of 5 stars

Alan R was on time very friendly done…

Alan R was on time very friendly done an absolute fantastic job,cleaned up after himself and product was lovely too

29 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Alan left such a good impression and you're happy with your new product! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153146)

Rated 5 out of 5 stars

Alan Robinson was here today ti fit…

Alan Robinson was here today ti fit blinds to all my windows. He made sure I could reach them all, that I understood exactly how they work and made the experience pain free. Site was left clean and tidy too. Highly recommend.

29 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate your recommendation, thank you for taking the time to leave us your feedback. We are thrilled Alan and the team provided excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153038)

Rated 5 out of 5 stars

Great Experience & Product

Great experience from start to finish and a great fitting by Dan Powell today.

He answered all the questions we had about the use of our blinds and roof lights

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're pleased Dan made such a good impression and you're happy with your new blinds! We appreciate your feedback and will be sure to pass this on to him.

Kind regards,
Appeal Home Shading
(Ref: 153176)

Rated 5 out of 5 stars

Professionally installed skylight blind

The team who installed our skylight blind at a height of 5 metres were professional, efficient and friendly. They took time to explain how to operate and get the best value from it. They were careful not to damage our floor and they cleaned up afterwards.
Communications were complicated by the separation of responsibility and decisions between the design (sales) consultant and the survey/installation team. Fortunately the project coordinator was able to resolve these.
HSS Hire who delivered and collected the internal scaffolding tower rarely told us when they were coming.
Of course the real test is how the blind is operating in five years time.

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review! We're glad you have had such a positive experience with our team. We'll be sure to pass on your praise to the team and pass on any comments to the relevant departments to learn from.

Kind regards,
Appeal Home Shading
(Ref: 153002)

Rated 5 out of 5 stars

We are totally amazed!

We are totally amazed of the final result! Colin did a fantastic job! We are very glad to install an insect net to our bi- folding doors towards the garden! It looks very sophisticated, elegant and impressive ! Thank you Colin!

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're so pleased Colin gave an excellent fitting experience and you're happy with your new insect screens! We truly

Kind regards,
Appeal Home Shading

(Ref: 152989)

Rated 5 out of 5 stars

Darius did a great job

28 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review, we appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153212)

Rated 5 out of 5 stars

Thanks Matt and Andy for a top job

Thanks Matt and Andy for a really professional job. Pleasure having you around and awning looks absolutely brilliant.

27 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank your for your review. We're thrilled you are impressed with your new awning and fitting experience. We'll be sure to pass on your kind words to Matt and Andy.

Kind regards,
Appeal Home Shading

(Ref: 152969)

Rated 5 out of 5 stars

Happy customer

Dariusz Ciechacki was extremely conscientious in this measurements to get the best fit. He took his time to fit the replacement blinds sit perfectly and seamlessly in their final position.

27 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're so pleased Dariusz provided a great a great fitting experience and that you're happy with your replacement blinds!

Kind regards,
Appeal Home Shading

Rated 1 out of 5 stars

Got charged £8.28 to send me some tiny…

Got charged £8.28 to send me some tiny tensioner clips via Royalmail large letter - package weight 87g.... what?
Each clip £0.63. I guess these could be (and probably are) pumped out in Guangzhou for a few pence each (maybe less!).
So, a combination of 'ripoff Britain' and a captive market I guess. Unique to Appeal it seems so you're stuck with it...
To be honest, they should be free as the original design WAS NOT FIT FOR PURPOSE, hence the redesign. And who makes parts that disintegrate under UV light - they're in the sun!!

So, Guangzhou it is then..!

Just like to add that this was my third order for these clips...!

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to provide your feedback.

We are sorry that you are disappointed with the cost of the replacement parts for your blinds, which were initially installed in 2005.

We always provide a breakdown of the cost for parts to our customers before taking payment.

Best regards,
The Appeal Home Shading Team

Rated 5 out of 5 stars

great experience second time around by…

great experience second time around by Paul

20 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled Paul provided another excellent installation for you!

Kind regards,
Appeal Home Shading
(Ref: 152578)

Rated 5 out of 5 stars

Great addition looks and feels much more cosy. Very efficient and professional service by Danny.

Danny came and measured up just before Christmas very efficient. We were going to have them put up before Christmas but decided against it either decorations up etc.

Danny came today (mid Jan) and had all blinds fitted and working in the day. He didn’t stop except for a small break for lunch. He was very professional and moved furniture and cleaned up as he went along. He also disposed of all the blind packaging.

The blinds on completion have transformed the conservatory. They reflect the home lighting and create a warm cosy feel to a previously stark and cold room.

Room already feels warmer with these blinds in place.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you so much for taking the time to leave us a kind review. We're happy you're so pleased with your new blinds, and that Danny provided an excellent fitting experience for you! We truly appreciate your feedback and hope you enjoy your new conservatory blinds.

Kind regards,
Appeal Home Shading
(Ref: 153119)

Rated 5 out of 5 stars

Alan R was great

Alan R was great! Very efficient and professional.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad Alan provided a great installation experience! We appreciate your feedback.

Kind regards,
Appeal Home Shading
(Ref: 153292)

Rated 4 out of 5 stars

Had our blind installed today and very…

Had our blind installed today and very happy with the installation by Alan. However, I was being let down by the promise from the company that it would be installed before Christmas hence one star deduction. All in all, happy with the product and the visual effect so far.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We’re pleased to hear that you’re happy with the installation carried out by Alan and with the finished product and overall appearance. We can only apologise that the installation did not take place before Christmas as originally anticipated and apologise for the disappointment this caused. Thank you for your understanding, and we hope you enjoy your new blinds.

Kind regards,
Appeal Home Shading
(Ref: 153166)

Rated 5 out of 5 stars

Blind fitting

Dan visited to put up blinds.
Very happy with the blinds and fitting by Dan.
Explained how to use equipment and left everything clean and tidy. Helped me put furniture back.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're thrilled Dan provided a great installation experience! We appreciate you taking the time to leave us a review.

Kind regards,
Appeal Home Shading
(Ref: 152877)

Rated 5 out of 5 stars

I couldn’t recommend Appeal Home…

I couldn’t recommend Appeal Home Shading enough. From start to finish they have been professional, informative and communication has been outstanding. We had a fly screen installed and the engineer was fantastic, very polite, professional and clean and tidy. We are so happy we chose Appeal Home Shading to carry out the work.

19 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review. We're so pleased you had a fantastic experience with Appeal and the team, we hope you enjoy your new insect screen!

Kind regards,
Appeal Home Shading
(Ref: 152942)

Rated 5 out of 5 stars

Found the process very straightforward…

Found the process very straightforward and would recommend the company for your blinds. The fitter Ryan M was very good. The fitter actually visited the property several weeks before carrying out the work which worked very well,

15 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased you had a great experience with Ryan and the team, we'll be sure to pass on your kind words. We truly appreciate your recommendation!

Kind regards,
Appeal Home Shading
(Ref: 153237)

Rated 4 out of 5 stars

Nearly Gold Standard

The ordering process & survey was straight forward. Unfortunately on the day of fitting the fitter, Codie turned up with a blind for another customer. This meant I had to rearrange another fitting date. Then I was informed that Codie would not be fitting it due to sick leave & this resulted in a further delay as another fitter had to take on the job. Dan the fitter was then allocated to the job. His communication was excellent as my original PM fitting could now be an AM fitting. He was very thorough & diligent in his work. He explained everything in fine detail & reassured me as Codie had done the original survey. Dan explained what he had done & how to work/maintain the blind. The room was left tidy & clean. Dan is a real asset to the Appeal company. Thank you Dan. The insect Blind is now fitted in time for Spring & seems to be a top quality product, time will tell once in use.

14 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review and for taking the time to share your experience.

We’re sorry for the disruption caused by the initial fitting appointment and the subsequent delay. This was not the smooth service we aim to deliver, and we appreciate your patience while alternative arrangements were made.

We’re pleased to hear that Dan was able to carry out the fitting to a high standard and that his communication, professionalism, and attention to detail gave you confidence in both the installation and the product. We will be sure to pass your feedback on to him.

Best regards,
The Appeal Home Shading Team

Rated 5 out of 5 stars

Excellent!

Dan arrived on time and very quickly fitted my insect blinds. Friendly and helpful person. Thank you Dan.

12 January 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your kind review. We're thrilled you are happy with your new insect screen and that Dan provided an excellent fitting experience! We appreciate your feedback.

Kind regards,
Appeal Home Shading

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look