Apollo Blinds Reviews 

841
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the local staff members for their extremely helpful advice, friendly professional attitude, and exceptional communication throughout the entire process from start to finish. People are also deeply pleased with the final results, frequently emphasizing the outstanding product quality, beautiful fabric choices, and remarkably reliable fitting service. Some reviewers were not happy with occasional communication gaps and frustrating delivery delays concerning the completion of their custom orders. A few consumers also mentioned experiencing minor technical problems, such as outdated components or unexpected equipment failures shortly after the installation was finished.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, friendly, and helpful... See more

Service

People report positive experiences with service, highlighting exceptional professionalism from start to... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the wide choice of... See more

Quality

Clients share positive opinions on quality, consistently highlighting high standards and excellent... See more

Customer service

Consumers find customer service to be exceptionally positive and praise the friendly communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had some fly screens fitted by Nash from Apollo blinds Walsall. The service he provided from start to finish was excellent. We have been looking for a while for some and he was the first person to... See more

Company replied

Rated 5 out of 5 stars

Kevin fitted our Flyscreen/Blackout dual blinds in our 2 bedrooms and door at our Caravan, which are great . Gemma organised our appointment to suit us when we were up in St Andrews Fife and they a... See more

Company replied

Rated 5 out of 5 stars

We couldn't be happier with our blackout lantern blind from Apollo Blinds Wirral. Barry found the perfect solution for our extension, which was getting far too hot and bright, and the difference i... See more

Company replied

Rated 5 out of 5 stars

Matthew was very good at putting us at ease when visited our busy office. Plenty of choice in blinds good costs and helpful in guiding us to best solution for our premises. On fitting very good at wo... See more

Company replied


Company details

  1. Window Treatment Store

Information provided by various external sources

Apollo Blinds - Inspiring Ideas Expertly Delivered. Apollo Blinds offer venetian vertical roller roman wooden and conservatory blinds across the UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

841 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(841)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

A great after sales experience from Apollo blinds

I recently contacted Paul Kirby at Apollo Blinds to report a blind that had stopped working. He replied promptly saying he would get somebody to come round and have a look to see if there was anything that could be done. True to his word he contacted Glenn Wilkins who arranged a home visit.
He methodically went through all the possibilities it could be and found it was the remote that was causing the problem. Luckily, he had a matching one in his van and the blind was soon working again to my utmost joy.
He told me that, despite the blind being out of the warranty period, there would be no charge.
All in all an uplifting experience with such pleasant people.

12 March 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Marilyn, Glenn and I are chuffed to bits with the wonderful review.
Paul from the Apollo Blinds HQ Team

Rated 1 out of 5 stars

So disappointed with Apollo blinds

So disappointed with Apollo blinds. My wife rang last week and booked an appointment for Monday 17th for someone to measure for
Blinds for whole house was promised visit at 10 am My wife took a days holiday off work only to find Apollo had text at 7.30am to say they could not make the appointment . Did not see text until 9.20 cannot understand why they waited until today when they have had all week to cancel. It has been a waste of a days holiday for her. Why do companies make arrangements only to cancel at the last minute

17 March 2025
Unprompted review
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Reply from Apollo Blinds

Update: 18th March - I have spoken to the franchise owner who said he apologised to you. He explained that a glitch in the booking system allowed your appointment to be made when that timeslot was already blocked out. The franchisee said that he contacted you as soon as he realised there was an error and offered to re-book - but this was declined.
We can only apologise for the inconvenience.

Hello Kevin, I'm Paul from Apollo Blinds HQ, please be assured that our franchisees don't cancel appointments lightly so please will you email me the details and I'll look into this matter for you. My email is kirbyp@apollo-blinds.co.uk. Thanks Paul

Rated 5 out of 5 stars

10/10 experience

Alan was great at advising what he thought would work best for my house. He was extremely polite and flexible with my work schedule which I really appreciated. The turnaround was exceptional and I couldn’t be happier with the end result.

11 March 2025
Unprompted review
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Reply from Apollo Blinds

Thank you for the review of Alan at Apollo Blinds Northampton. And you're spot on when you say Alan is "extremely polite"
Paul, the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Excellent service from Mathew

Excellent service from Mathew fitting blinds for my home. Great communication. Fast service. Excellent from start to finish.

10 March 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Paula for the review about the excellent you received from Mathew at Apollo Blinds in Cumbria.
Paul, the Apollo Blinds HQ Team

Rated 1 out of 5 stars

Apollo blinds Macclesfield

Apollo blinds Macclesfield - I'd give zero stars if I could for the service the manager Nick Clough has given me. I spoke to him to measure up some blinds in my apartment after the old ones (also from Apollo) had broken. He agreed and would coordinate with my tenants. 2 months of chasing him and him telling me he had scheduled and rescheduled to go over 2 different times only for him to finally send me an email saying 'I no longer cover this area, so unfortunately, I'm not going to be able to help you on this occasion'

Absolutely disgusting service - spoken to Apple blinds the next day they had a measurement sorted the next week!

3 March 2025
Unprompted review
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Reply from Apollo Blinds

We believe this was a mix up from the outset as we have never covered this area, as a franchise business we pride ourselves on good communication and apologise for not being able to help on this occasion.

Rated 5 out of 5 stars

Happy returning customer

Being a previous Apollo Blinds customer, I had no hesitation in contacting Rob to quote us for new shutters for our living room bay window. Rob managed the fitting appointment, quotation and final fitting brilliantly. On the fitting day our shutters were installed within a few hours and they look beautiful. I will always recommend Apollo and Rob to anyone looking for a professional and reliable blind fitting service.

5 March 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Claire for the amazing review for Rob and we're delighted to hear that your new shutters have been fitted brilliantly and look beautiful.
Paul, The Apollo Blinds HQ Team

Rated 5 out of 5 stars

Excellent service and quality products

Absolutely delighted with George in the Cadzow Street branch of Apollo Blinds. My mother and I both ordered different styles of blinds (Twilight and semi opaque rollers) for two different homes and found George friendly, attentive and knowledgeable. We left the shop confident that with his helpful advice we had ordered blinds that suited our requirements. He promptly came to measure the windows and our blinds arrived from the manufacturer earlier than expected. George expertly fitted the blinds within minutes and did a thoroughly professional job. All the blinds are made with quality materials and beautifully finished to a high standard exactly as expected. We highly recommend George for his considered approach and reliability in providing a wonderful service from start to finish - honestly we couldn’t be more pleased.

3 March 2025
Unprompted review
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Reply from Apollo Blinds

Thank Satisfied Customer for the wonderful review for George and the team at Apollo Blinds Hamilton. George is one of our longest standing franchisees and here's proof of why he's been so successful for so long.
Paul, The Apollo Blinds HQ Team

Rated 1 out of 5 stars

Not great

One blind longer than the other, which was dealt with but I have a bad deep scratch on my window, my word against theirs, so just left with a lovely deep scratch, which when they came back filled with some sort of repair kit, badly done now window has bad marks of some plastic residue.

26 February 2025
Unprompted review
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Reply from Apollo Blinds

Hello Lorraine, I'm sorry to hear about this. Please can you send me your contact details and which Apollo Blinds you have been dealing with to kirbyp@apollo-blinds.co.uk so that I can look into this.
Thanks
Paul from Apollo Blinds HQ

Rated 5 out of 5 stars

Blackout Blinds Installed Well plus Great Service

They installed blackout blinds for me (Bloc XL) which have proved very effective. I had problems with one which they fixed, and now, nearly five years later another problem occurred and they've fixed that too for no charge as the blinds were under an extended guarantee.

27 February 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Roger for the review and saying how we have gone above and beyond to help.
Paul from the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Bifold blinds supplied and fitted

I’ve just had bifold blinds supplied and fitted by Alan at Apollo. Everything from initial visit and advice to final fit and aftercare explanation were superb. You won’t find a nicer more capable guy who goes over and above to make sure you’re totally happy with the outcome. If you’re looking for a quality and professional service he’s your man.

19 February 2025
Unprompted review
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Reply from Apollo Blinds

Thank you for the superb review for Alan and the team at Apollo Blinds Northampton.
Paul from the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Fantastic service and installation.

We have just moved into a new office in Dumfries and in the process of moving in and the blinds were not something I considered. I called Ryan and despite me giving him short notice he can out the same day. He explained the different options and prices without over complicating the process or pushing the hard sell. The blinds were installed two weeks later and Ryan arrived on the agreed date and time and got on with the installation with no fuss. I would have no problem with recommending Ryan @ Apollo and would use him again.

19 February 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Mike for the amazing review for Ryan at Apollo Blinds in Dumfries. We can see that you also left a review for Ryan on his Google list, (thank you for that - however, technical issues mean we cannot reply on Google to say thank you).
The Apollo Blinds HQ Team.

Rated 5 out of 5 stars

Excellent service from Apollo Blinds

Stuart from Apollo Blinds gave exceptional service from initial visit to measure up and show us their extensive range of samples to suit every scenario, to fitting them a few weeks later. Would highly recommend.

17 February 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Joan for the five star review for Stuart and the team at Apollo Blinds in Wokingham.
Paul. the Apollo Blinds HQ Team.

Rated 5 out of 5 stars

I had blinds fitted in my bay window…

I had blinds fitted in my bay window and they look lovely, very pleased. Alan was very polite clean and tidy. I would highly recommend him.
Thank you

10 February 2025
Unprompted review
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Reply from Apollo Blinds

Thanks Maria for the five star review for Alan and saying "he was very polite clean and tidy". He absolutely is BTW.
Paul, the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Excellent Company

Excellent Service from this company. Was really impressed from start to finish. Polite & competitive priced & very professional. Highly recommended 👍

31 January 2025
Unprompted review
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Reply from Apollo Blinds

Thanks Mark for the amazing review for the team at Apollo Blinds Watford. And thank you for saying that you were "really impressed from start to finish".
The Apollo Blinds HQ Team

Rated 5 out of 5 stars

Very happy with my blinds

Very happy with my blinds, I have a window one and 2 for my doors, looks brilliant and well worth the money.
Ben was great in putting them up, job was done quickly and very neatly.
All the other members of staff were very helpful to me aswell. Would definitely recommend using this company.

5 November 2024
Unprompted review
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Reply from Apollo Blinds

Thank you very much for the five star review,
The Apollo Blinds HQ Team

Rated 5 out of 5 stars

Top quality Workmanship and Product

Throughout the process Matthew provided an exceptional service. From the initial quote, to ordering and finally installation. Matthew was professional, knowledgeable and nothing was too much trouble. We discussed colour, style, and material at length. I had the entire house fitted and it looks fantastic. All shutters have been well installed and faultless which includes a wall length set on a rail. I would highly recommend using Apollo Blinds Cumbria.

17 January 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Zoe for the amazing review for Mathew at Apollo Blinds in Cumbria - and for saying "Matthew was professional, knowledgeable and nothing was too much trouble"
The Apollo Blinds HQ Team

Rated 5 out of 5 stars

Matthew from Apollo Blinds

Matthew from Apollo Blinds, Wigton was very helpful and knowledgeable from the start. Very pleased with the product and price. Would definitely recommend

15 January 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Vicky for the five star review for Mathew at Apollo Blinds Cumbria. We're glad to hear that you're "very pleased with the product and price."
Paul, the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Excellent service

Quality products and Alan is very professional and does an excellent fitting service and he leaves everything need and tidy after the installation.
Couldn’t ask for a better service
Highly recommended

9 January 2025
Unprompted review
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Reply from Apollo Blinds

Thank you Michael for the five star review for Alan at Apollo Blinds Northampton - and thank you for mentioning that "he leaves everything need and tidy after the installation"
Paul, the Apollo Blinds HQ Team

Rated 5 out of 5 stars

Matt was very professional from start…

Matt was very professional from start to finish.
My blinds look amazing. I am a very happy customer.
Would highly recommend Apollo Blinds.
First class job at a very reasonable price.

18 December 2024
Unprompted review
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Reply from Apollo Blinds

Thank you Christine for the review for Maty at Apollo Blind Cumbria and we're glad to hear that you're a "very happy customer."
Paul, the Apollo Blinds HQ Team

Rated 5 out of 5 stars

100% highly recommended

I cannot fault the service we received from Appollo Blids Isle of Wight. From John who visited & talked us through our options, Danielle who kept us informed from ordering to delivery, then Ben & Phil who fitted. Their workmanship is outstanding.

23 December 2024
Unprompted review
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Reply from Apollo Blinds

Thanks Jane for the amazing review for the team at Apollo Blinds Isle of Wight - and for mentioning the good work by John, Danielle, Ben and Phil.
Paul, The Apollo Blinds HQ Team

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