AOP+ Reviews 85

Reply from AOP+

Jun 6, 2023

Thank you for your kind feedback! We strive to provide excellent customer service and ensure that all our customers' concerns are addressed promptly and effectively. We're glad to hear that we were able to assist you and resolve your concerns.

If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We're here to help!

Thank you again for your positive feedback, and we look forward to serving you in the future.

Best regards,

Reply from AOP+

Jun 6, 2023

Dear Nubia

We would like to address the concerns you raised. We take customer satisfaction seriously and want to ensure that any misunderstandings are resolved.

Firstly, we want to assure you that we always intend to provide a transparent and honest service to our valued clients. We apologise if you feel otherwise and would appreciate the opportunity to clarify our policies.

Regarding the delivery time, we understand that you feel it was slower than expected. We strive to fulfil orders promptly and provide estimated delivery times based on various factors. However, please note that external circumstances, such as customs processes and transit delays, may occasionally impact the delivery timeline. We apologise for any inconvenience caused and appreciate your patience during this time.

As outlined in our return policy, customers are responsible for return shipping costs and any applicable duties or taxes if they refuse the delivery. Our support agents have been diligently assisting you, explaining these policies on multiple occasions in an effort to find a resolution. We regret if there was any miscommunication or confusion in this regard.

We value your satisfaction and want to make things right. If you have any specific concerns or if there is anything further we can do to address the issues you have raised, please let us know. We are committed to resolving this matter to your satisfaction and maintaining a positive relationship with you.

Thank you for taking the time to share your feedback with us. We appreciate your honesty and the opportunity to address your concerns. If you have any further questions or require additional assistance, please do not hesitate to contact us. We are here to assist you and ensure a positive experience.

Best Regards

Reply from AOP+

Jun 6, 2023

Dear Miguel,

We apologise for the inconvenience you experienced regarding the prices displayed on your Spotify artist page. Our t-shirt prices start at 10.99 USD, and there might have been an error or misunderstanding. If you encountered a selling price of $4000 on your website, there is definitely something wrong with your setup.

We understand your frustration, and we would be more than happy to assist you in resolving this issue. We can arrange a quick call to guide you through the process of setting up the prices correctly. Please let us know a convenient time for you, and we will ensure that someone reaches out to help you promptly.

Again, we apologise for any inconvenience caused, and we appreciate your patience as we work towards resolving this matter.

Best regards,

Reply from AOP+

Jun 6, 2023

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team, especially with John. We're proud to have him on board, and we'll be sure to pass along your compliments to him.

It's fantastic to know that your large rush order was handled smoothly and efficiently. We always strive to provide excellent quality products, and we're glad to hear that the hoodies and sweatshirts exceeded your expectations. The printing quality and packaging are equally important to us, as we want to ensure that every aspect of your order meets your satisfaction.

Thank you once again for your wonderful feedback. We look forward to serving you and your store in the future.

Best regards,

Reply from AOP+

May 9, 2023

Thank you for taking the time to leave us a review on Trustpilot! We are thrilled to hear that you found our customer support team helpful and that navigating our designs was easy for you.

If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help!

AOP+ Team

Reply from AOP+

May 1, 2023

Hi

Thank you for your positive feedback on Trustpilot! We're thrilled to hear that you were impressed with the quality of our products. Building a strong business relationship with you is equally important to us, and we're excited to be part of your entrepreneurial journey.

At AOP+, we strive to deliver exceptional quality products and excellent customer service. We're committed to supporting you every step of the way as you build your business. If you have any questions, need assistance, or have any special requests, please don't hesitate to reach out to us. We're here to ensure your success.

We appreciate your trust in our services and look forward to serving you in the future. Thank you again for your kind words, and we're excited to be part of your business growth.

Best regards,

Reply from AOP+

May 1, 2023

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our customer support team. Providing excellent customer service is our top priority, and we're thrilled that we were able to meet your expectations.

At AOP+, we are committed to going above and beyond to assist our valued customers like you. If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction.

We genuinely appreciate your feedback and the opportunity to serve you. Thank you for choosing AOP+. We look forward to continuing to provide you with the best customer support possible.

Best regards,

Reply from AOP+

May 1, 2023

Thank you for your feedback regarding our website. We apologize for any inconvenience or confusion you may have experienced during your initial interaction with it. We appreciate your patience and understanding as you took the time to familiarize yourself with our platform.

We understand the importance of user-friendly interfaces and strive to continuously improve the usability of our website to enhance the overall experience for our customers. Your feedback is valuable to us, and we will take it into consideration as we work on making necessary improvements.

We're glad to hear that despite the initial challenges, you are starting to get the hang of it. We are committed to providing you with the tools and resources you need to succeed in your print-on-demand business.

Thank you for choosing us as your partner, and we look forward to supporting you in making sales and building a successful long-term partnership. If you ever have any further questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help.

Best regards,

Reply from AOP+

May 1, 2023

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you are satisfied with the quality of our shirts and that our customer service has met your expectations. We take great pride in delivering excellent products and providing top-notch support to our customers.

Your opinion means a lot to us, and we're honored to be regarded as the best Print On Demand company in the world in your eyes. We are dedicated to maintaining the highest standards and continuously improving our services to ensure we deliver the best possible experience to our valued customers like you.

We appreciate your trust and support, and we look forward to serving you with the same level of excellence in the future. If you ever have any further feedback or need any assistance, please don't hesitate to reach out to us. We're here to help!

Best regards,

Reply from AOP+

May 1, 2023

Thank you for your kind words! We're thrilled to hear that our customer service team was able to assist you effectively. Providing helpful and expert support is our top priority, and we're glad that we were able to meet your expectations.

If you have any further questions or need any assistance, please don't hesitate to reach out to us. We're always here to help you. Thank you for choosing us, and we look forward to serving you in the future.

Best regards,

Reply from AOP+

May 1, 2023

Thank you for your feedback! We're delighted to hear that you are satisfied with the quality of our production. Providing top-notch products is our utmost priority, and we strive to deliver the best possible results to our customers.

We understand that our app may have some room for improvement, and we appreciate your patience and understanding. We're constantly working to enhance the user experience and make our app even better.

If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We value your partnership and look forward to continuing to provide you with exceptional products and services.

Best regards,

Reply from AOP+

Feb 13, 2023

Hi, Thanks for sharing your feedback with our AOP+. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are still working on some changes and updates on our APP and we thank you for your suggestion.