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AOMEI Technology Reviews 622

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TrustScore 4.5 out of 5

4.6

Software Company
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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service and the helpfulness of the staff, noting their quick response times and efficient problem-solving. Many people appreciate the quality of the service provided, finding it to be fast, professional, and effective in resolving their issues. However, some people were dissatisfied with certain aspects of the product, particularly regarding license management and a specific flaw in the WinPE environment. A few other people also felt that while responses were quick, the underlying issues, such as transferring licenses between devices, still needed a better long-term solution.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While many customers praise the product as a good and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers were surprised by the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, efficiency,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Service

Clients share positive opinions on service, with many praising the quick and efficient responses to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with AOMEI for many years. I have tried other companies as well, but none seem to match my experience with this one. Yesterday I was helped by Lanry Lucky, a representative that not only r... See more

Rated 5 out of 5 stars

With AOMEI Backup, I purchased a program that makes me truly happy. It has excellent features and a well-structured design. And it also works perfectly in my native language, German. There was a dis... See more

Rated 5 out of 5 stars

I have both AOMEI Backupper and AOMEI Partition Assistant lifetime licenses for several years now. Both programs work perfectly. And their service is also excellent. I recently bought a new laptop and... See more

Rated 5 out of 5 stars

Perhaps AOMEI is the only data and disk back up software which I can really trust as I did use it and it never let me down. I do like the simplicity of use , design and most important the reliabil... See more

Company details

  1. Software Company

Written by the company

AOMEI provides reliable Windows backup & restore software, easy iPhone backup & data transfer tool, safe hard disk partition manager for personal and business of all sizes.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

622 reviews

5-star
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1-star

Replied to 36% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Yes you have to pay and its not the…

Yes you have to pay and its not the cheapest software but the technician edition is worth every penny. Works on every level and i cannot rate this software highly enough. Even remote headless systems - give it the commands and let it run - faultless. I have used this many times and everytime it has worked -if you need it buy it

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent software

Excellent software. Easy to use. Very useful for backup's important data. Reliable. Every recommendation.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Deceptive trial version

Another company that deceives the user by promising a trial version that ultimately does nothing but is just a demo. So a user wastes time by configuring, for example, cloning a disk only to find out at the end that in order to perform the cloning one has to buy the software. Say it now! You are to be fined severely.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

AOMEI is fast & easy

With AOMEI, capturing an entire Win11 disk image is incredibly fast. The interface is simple and easy to use. This is the best disk backup/cloning/restoring app I have tried.

24 June 2023
Unprompted review
Rated 1 out of 5 stars

terrible i have been told to backup up…

terrible i have been told to backup up to external drive and restore from that did not work then usb cable i had to buy to connect machines did not work dropped files onto desktop of new machine did not work its been three weeks now the support is absolutely rubbish no one will even screen share and sort it out

16 June 2023
Unprompted review
AOMEI Technology logo

Reply from AOMEI Technology

I'm sorry for the inconvenience you encountered.

Thank you very much for choosing AOMEI Backupper. The free version can back up any data on the computer to an external disk, and it can be restored successfully when necessary. We need to know more about the problem of restore failure you mentioned. For AOMEI users, we can provide one-on-one remote assistance for free.

At the same time, based on your feedback, AOMEI will continue to optimize and provide users with better services, thank you!

Rated 5 out of 5 stars

Software has performed flawlessly

Software has performed flawlessly. I highly recommend this product to anyone needing a quick clone or backup. I will be purchasing the full version when I need any of the features outlined in the pro package.

2 June 2023
Unprompted review

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