Anytime Doctor Reviews 

1,548
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly find the online platform very easy to navigate and deeply appreciate the fast, reliable delivery of their travel packs. People frequently mention that the entire ordering process is simple and exceptionally efficient, successfully saving them considerable time compared to traditional appointments. Some reviewers were not happy with fulfillment issues, noting that specific items were completely missing from their packages or faced unexpected delivery delays. A few consumers also mentioned receiving incorrect medications instead of their requested items, alongside experiencing frustrating difficulties obtaining refunds for unsupplied products.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a quick, efficient, and reliable experience.... See more

Delivery service

People report positive experiences with delivery_service, noting speedy and prompt arrival of items.... See more

Order

Consumers express mixed experiences regarding the order process. While many praise the platform for being... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about their purchases. Many... See more

User experience

Customers consistently note positive experiences with user_experience, praising the simple, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I appreciate the sites ease of use with step by step guides and questions to answer, while all kept confidential. Easy payment and blindingly quick service I was fortunate to get my order the nex... See more

Company replied

Rated 5 out of 5 stars

Very simple and easy system to use. Supplied with a travel pack that includes all the emergency things you would need as well as additional antibiotics just in case illness strikes while travelling. T... See more

Company replied

Rated 5 out of 5 stars

If you are in doubt about medical services when travelling abroad to a foreign country, I would highly recommend the Travel Pack from Anytime Doctor for peace of mind. In addition, having this Tr... See more

Company replied

Rated 5 out of 5 stars

Easy service to use , great packs if you are travelling abroad, can also add antibiotics etc if you need them in an emergency on holiday . Arrived next day . Thank you

Company replied


Company details

  1. Online Pharmacy
  2. General Practitioner
  3. Home Health Care Service
  4. Online Prescription Medication Vendor
  5. Pharmacy

Written by the company

Anytime Doctor was founded in 2008 to provide patients with easy online access to licensed doctors and pharmacies for a range of medical conditions. We allow you to obtain a medical consultation and private prescription online. Doctors who have been offered practicing privileges at Anytime Doctor review patient medical consultations to determine if a treatment is suitable. If treatment is suitable, our service allows a doctor to electronically forward your prescriptions to our partner pharmacy. You can be assured that your medication will be delivered to you in a safe, secure and discrete manner.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,548)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and reliable.

23 February 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for the 5-star review! We're glad to hear you found our service prompt and reliable. We appreciate your feedback!

Rated 5 out of 5 stars

Very good

Very good , fast

24 February 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Mark! We're pleased to hear you found our service very good and fast. We appreciate your feedback!

Rated 5 out of 5 stars

Easy to deal with

19 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Trudie! We're glad to hear that you found our service easy to deal with. We strive to provide a seamless experience for all our customers, and your feedback is very encouraging. We appreciate your review and look forward to assisting you again in the future!

Rated 5 out of 5 stars
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Wendy! We're pleased to hear that you were satisfied with the promptness of our reply and delivery. We strive to provide efficient service, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Ideal medical kit for travel

I wanted to buy a medical kit for travel to an area where it might be difficult to access healthcare, including antibiotics. It was easy to do an online consultation, which was very thorough to ensure there were no reasons not to supply any of the included medications. The kit arrived quickly, well packaged in a small tactical bag, and contains a good range of travel first aid needs including appropriate medication and full instructions. Anytime Doctor provided an excellent service and I feel the Basic Travel Kit I purchased is very good value for the price.

19 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Jane! We're delighted to hear that you had a positive experience with our online consultation and found it thorough and effective. It's great to know the Basic Travel Kit met all your needs, arrived quickly, and was well-packaged. We strive to provide excellent value and are thrilled that you feel prepared for your travels with our kit. We appreciate your detailed feedback and look forward to assisting you again in the future!

Rated 4 out of 5 stars

Prompt response from my enquiry

Prompt response from my enquiry
My order was delivered on time and came with full instructions

15 February 2025
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Reply from Anytime Doctor

Thank you for your 4-star review, Barbara! We're pleased to hear that you received a prompt response to your enquiry and that your order was delivered on time with full instructions. We strive to provide clear and timely service, and we're glad to know we met your expectations. We appreciate your feedback and look forward to serving you again!

Rated 4 out of 5 stars

Happy overall

I ordered a travel pack. Bit of miscommunication before it was sent and took a few days but happy in the end so I would recommend.
Very happy with all the items which will make me feel safer on my travels.
Well packed in very handy bag.

11 February 2025
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Reply from Anytime Doctor

Thank you for your 4-star review! We apologise for the initial miscommunication and are glad to hear that everything was satisfactory in the end. It's great to know that the travel pack meets your needs and will contribute to your feeling of safety while traveling. We appreciate your recommendation and are pleased that you found the packing useful. We look forward to serving you again and ensuring an even smoother experience next time!

Rated 5 out of 5 stars

First rate service

Excellent service I would highly recommend they did an in-depth consultation and despite delivery to the North of Ireland delivered the next day cannot recommend highly enough

3 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Tony! We're delighted to hear that you were pleased with our in-depth consultation and our next-day delivery service to Northern Ireland. Your high recommendation is greatly appreciated, and we're thrilled to have met your expectations. We look forward to providing you with excellent service again in the future!

Rated 5 out of 5 stars

Great package

Great package, really useful for travel, fast delivery! Happy to feel a bit safer when travelling.

10 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Paivi! We're thrilled to know that you found our travel package useful and that our fast delivery met your needs. It’s wonderful to hear that our service contributes to your feeling of safety while travelling. We appreciate your feedback and look forward to assisting you on your future journeys!

Rated 5 out of 5 stars

Fast service when needed .

Fast service when needed .
Cost effective pharmaceuticals

1 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're delighted to hear that you found our service fast and cost-effective. We strive to provide timely and affordable care to all our customers, and your feedback is greatly appreciated. We look forward to serving you again!

Rated 1 out of 5 stars

I ordered my travel pack on the 30th…

I ordered my travel pack on the 30th January still waiting for it to arrive have left numerous messages with patient coordinator also numerous telephone calls and emails without response appalling customer service!!!

30 January 2025
Unprompted review
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Reply from Anytime Doctor

Hi Kate, we sincerely apologise for the communication issues you experienced. We can confirm that your travel pack was dispatched on 30-Jan and delivered the next day. Please refer to the Royal Mail tracking link provided for details. We are here to help and regret any inconvenience caused. For further assistance, please reach out to us directly.

Rated 5 out of 5 stars

Always good can’t say more than that

Always good can’t say more than that. Perfect and easy to use.

4 February 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Ian! We're thrilled to hear that you consistently find our service good, perfect, and easy to use. We appreciate your straightforward feedback and are glad to meet your expectations each time. We look forward to continuing to provide you with excellent service!

Rated 5 out of 5 stars
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Andy! We're delighted to hear that you found our service both useful and efficiently run. We strive to provide excellent care and convenience to all our clients, and your feedback is greatly appreciated. We look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

Easy service

Easy service. Great to have peace of mind whilst I’m travelling.

24 January 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Sara! We're delighted to hear that you found our service easy to use and that it provides you with peace of mind while travelling. Ensuring your well-being on the go is our top priority. We appreciate your feedback and look forward to continuing to support your travels!

Rated 5 out of 5 stars

Great service!

Great service. I purchased the basic travel pack and it has everything we need. Completed the online consultation and received the order a few days later. Very quick and efficient. Would definitely recommend

30 January 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review! We’re thrilled to hear that the basic travel pack met all your needs and that you found our service quick and efficient. It’s great to know that the online consultation process was smooth and that you received your order promptly. We appreciate your recommendation and look forward to serving you again in the future!

Rated 5 out of 5 stars

The best package for travelling and feeling safe health wise

I was very impressed by this company as I couldn’t get help from NHS but needed an antibiotic asap. I made an order and received a parcel within 24 hours.

29 January 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, Marina! We’re delighted to hear that our service was able to provide you with the necessary support when you needed it most. Our goal is to ensure timely delivery of essential medical supplies, such as our travel packs, especially when access through traditional routes is limited. We're glad we could meet your needs swiftly. We appreciate your feedback and look forward to assisting you again with any future healthcare requirements!

Rated 5 out of 5 stars

Quick diagnosis and quick delivery

Quick diagnosis and quick delivery. A very good service

28 January 2025
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Reply from Anytime Doctor

Thank you for your 5-star review! We're pleased to hear that you experienced a quick diagnosis and delivery, and that you found our service very good. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

Rated 5 out of 5 stars

Great

Great, easy to use

25 January 2025
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Reply from Anytime Doctor

Thank you for your 5-star review, John! We're glad to hear you found our service easy to use. We strive to provide a user-friendly experience, and it's great to know we've succeeded. We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Really fast and reliable service always

Really fast and reliable service always

22 January 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Deborah! We're delighted to hear that you consistently find our service fast and reliable. Your continued satisfaction is very important to us. We appreciate your feedback and look forward to serving you again soon!

Rated 5 out of 5 stars

Travel Package

User friendly online service. Delivery was on time and the package complete. .

20 January 2025
Anytime Doctor logo

Reply from Anytime Doctor

Thank you for your 5-star review, Judith! We're pleased to hear that you found our online service user-friendly and that your delivery was on time and complete. We strive to ensure a seamless experience for all our customers, and your feedback is invaluable. We look forward to serving you again!

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