Anthony Paul Jewellery Reviews 

135
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to... See more

Company replied

Rated 5 out of 5 stars

Can't recommend Joe, Glen and the Maidenhead team enough. I had a loose stone that I wanted making into a necklace, the team were happy to talk through options and make suggestions all without being p... See more

Company replied

Rated 5 out of 5 stars

I have had the pleasure recently of using Anthony Paul for repairs. It is so lovely to have a unique family run jewellers in Windsor. Matthew has been extremely helpful and professional whenever I hav... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a citrine and yellow gold single stone ring. I asked many questions on whats app and finally decided to purchase. I am so glad I did my ring is beautiful. Very pleased with the pric... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

About Us At Anthony Paul Jewellery, we specialise in fine, bespoke, and vintage jewellery—crafted with care and personal attention. As a proudly family-run business with over 40 years of experience, we combine traditional techniques with a personal approach across our four boutique locations: Windsor, Maidenhead, Marlow, and Henley-on-Thames. Alongside custom commissions and heirloom redesigns, we also offer professional jewellery services including repairs, valuations, and gold or jewellery buying—always with discretion and care. All bespoke pieces are made by our in-house goldsmiths, and we’re proud to support sustainable practices through our own hydroelectric plant in Snowdonia, contributing to a greener future. Whether you're restoring a treasured piece, marking a milestone, or simply looking for something special, we’re here to help.


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4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

All reviews

(135)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely local jewellers!

Lovely local jewellers!
Great customer service.
Mended my silver chain on the spot,
Thankyou!

13 August 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good afternoon Sally, thank you so much for such a lovely review. We do hope to see you again soon! Best wishes, Kitty

Rated 5 out of 5 stars

I had the best service , so thoughtful ,absolutely amazing …

I had the best service ,so thoughtful and kind from Glen , and the staff in maidenhead jewelers. From when we walked in with lots of broken jewellery past down from generations to choosing what it to be made into which was their recommendation and was beautiful. The whole service and journey was amazing. I cannot believe how they turned my broken jewellery that sat in a draw has been made into something so special for me to wear the knowledge and skill is the best . Thank-you for making a hard decision to a very special wearable piece of jewellery

23 July 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good morning Paul, thank you so much for such a wonderful review! I shall pass on your kind words to Glen. We are so pleased to hear you had a lovely experience. We do hope to see you again soon. Best wishes, Kitty

Rated 5 out of 5 stars

Can’t recommend them enough

Can’t recommend them enough. Great customer service and amazing jewelry. Great service.

8 August 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good morning, thank you ever so much for your review. We do hope to welcome you back soon! Best wishes, Kitty

Rated 5 out of 5 stars

Beautiful bespoke piece

Can't recommend Joe, Glen and the Maidenhead team enough. I had a loose stone that I wanted making into a necklace, the team were happy to talk through options and make suggestions all without being pushy. The finished product is just beautiful, you can tell they take great care and pride in all that they do. Such a lovely little shop, thank you!

15 June 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good afternoon Lauren,
Thank you very much for such a fantastic review! I shall pass on your kind words to the team in Maidenhead. We are so pleased you are happy with your necklace. We do hope to see you again soon!
Best wishes, Kitty

Rated 5 out of 5 stars

Boutique Windsor Jewellers

I have had the pleasure recently of using Anthony Paul for repairs. It is so lovely to have a unique family run jewellers in Windsor. Matthew has been extremely helpful and professional whenever I have been. The service is exemplary and second to none. Plus their stock is always so beautiful!

14 July 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good afternoon Anita, thank you so much for taking the time to write such a lovely review! I'm so pleased to hear that you had such a positive experience with Matthew. I'll be sure to pass on your kind words to him. We hope to welcome you back again soon. Best wishes, Kitty

Rated 5 out of 5 stars

Amazing jewelers

Amazing jewelers, so helpful with repairs and every detail always right. Friendly, and beautiful stock, some old, some new. Very trustworthy and stylish.

10 June 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good afternoon Stella, thank you very much for your kind words. So pleased we could help, we hope to see you again soon! Best wishes, Kitty

Rated 5 out of 5 stars

Recently purchased a citrine and yellow…

Recently purchased a citrine and yellow gold single stone ring. I asked many questions on whats app and finally decided to purchase. I am so glad I did my ring is beautiful. Very pleased with the price, high quality and excellent delivery with a few days. Special thanks to Kitty on helping me decide to buy. Highly recommend buying your next piece of Jewellery from this company. 5 stars

5 June 2026
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Reply from Anthony Paul Jewellery

Good afternoon Samantha,

Thank you so much for your lovely review. I am so pleased you love your ring - it really was meant to be!

I loved hearing that our company stood out to you because your dad is called Anthony and your husband is Paul. What a lovely coincidence, certainly feels like you were meant to find us.

It was an absolute pleasure to help you, and I hope you enjoy wearing your ring for many years to come.

Best wishes,
Kitty

Rated 5 out of 5 stars

What a jewellery store should be

I had a custom made wedding band from when I lived in the USA. Unfortunately, over time my expanding finger exceed the diameter of the ring so I stopped wearing it. I stopped by Anthony Paul at their Maidenhead location and was expertly assisted by Joe who identified that I needed to resize the ring by 3 graduations. The work was to be done by Glen and the primary issue was the 7, 30 point diamonds that were channel set. Glen was able to make the adjustment without disrupting the flow or stability of the setting. Upon completion of the work (within a couple of weeks), the lovely Kitty, contacted me to arrange collection. I couldn't be happier, the ring was polished and the diamonds are sparking brighter than ever.
I highly recommend the Maidenhead store and shall definitely be back for any of my jewellery requirements.
Bravo!

2 June 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Good morning Reed, Thank you so much for such a fantastic review. I shall pass on your kind words! I am so pleased we could help you and that you're very happy with your ring. We hope to see you again soon! Best wishes, Kitty

Rated 5 out of 5 stars

Maidenhead has an excellent jeweller

I took a brooch into Anthony Paul Maidenhead and enquired about having it incorporated into a necklace. Glen could not have been more helpful. Three weeks later and the job is done, the brooch, minus its clasp, now attached to a gold chain, also supplied by me. I am very satisfied with the result and more than happy with the overall experience.

7 February 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Hi Annwyl,

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience with Glen and that you’re pleased with how your brooch has been transformed into a necklace. We shall pass on your kind words.

Kind regards,
Kitty

Rated 5 out of 5 stars

Amazing staff and quality work

Joe and all the other staff were brilliant
My Dad's ring had lost it's stone and it wasn't possible to replace it. So they added more gold and found the perfect tiger's eye to replace it.
Joe even managed to get it done 10 days before my birthday
I haven't stopped smiling since I lost my Dad 17 years ago and this is one of the very few things I have of his.
If I need anything else along these lines I won't be going anywhere else
Fantastic company and amazing staff 😀

4 February 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Sharon,

Thank you so much for taking the time to share this. We were honoured to work on something so personal to you, we’re so glad we could help restore your Dad’s ring. Finding the perfect tiger’s eye and getting it ready in time for your birthday was an absolute pleasure.

Thank you for trusting us with such a special piece.

Kind regards,
Kitty

Rated 5 out of 5 stars

Exceptional work on signet ring that…

Exceptional work on signet ring that went down my waste disposal unit! It looks like new and l couldn’t be more impressed. The ring has great sentimental value and l didn’t have great hope that it could be successfully repaired. Staff were friendly and helpful in choosing new blood stone. I whole heartedly can recommend them.

5 February 2026
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Jean,

Thank you for such a wonderful review. We’re so pleased we could restore your signet ring - especially knowing how much it means to you. What a journey it’s been for the ring! We’re glad you were happy with the new bloodstone and found our team friendly and helpful.

Kind regards,
Kitty

Rated 1 out of 5 stars

Excessive undervaluation

I took an old bracelet to their Windsor shop after seeing their claim that they “will give you the best possible price.” I already had a reasonable idea of its scrap value, so I was genuinely shocked by how low their offer was. When I questioned it, they refused to increase the price and suggested I might get around £100 more if I went to London.
I did exactly that — and was offered over £2,000 more than their valuation.
I fully understand that any business needs to make a profit, but this level of undervaluation is excessive and misleading, especially given the claims they make in their advertising. Based on my experience, this shop is not customer-focused and I would strongly recommend getting alternative valuations elsewhere before accepting any offer.

20 December 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Thank you for sharing your experience.

We’re sorry that our valuation didn’t meet your expectations on this occasion. While valuations can vary between buyers, we always aim to be transparent and to act in our customers’ best interests.

We’re pleased that, following our advice, you were able to achieve a result you were happy with elsewhere, and we appreciate you taking the time to leave feedback.

Kind regards,
Joe

Rated 5 out of 5 stars

Excellent customer service

I have had a few pieces made by Glen at the Maidenhead branch and have been delighted every time.
The last piece was a beautiful 5-diamond gold ring, expertly crafted with great attention to detail. The entire design process was handled with professionalism, care, and thoughtful ideas. Joe and Glen are very knowledgeable about diamond carat quality and gold weight, which gave great confidence in the final piece. Thank you both for your excellent customer care and service throughout.

22 December 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Cheryl,

Thank you so much for taking the time to write the review!

It's been a pleasure remaking these pieces for you into items that you will now where and enjoy.

Can't wait to see what we make next.

Many thanks,

Joe

Rated 5 out of 5 stars

What a gem in Maidenhead

What a gem in Maidenhead! The team are so friendly and could not be any more helpful of if I tried. I took in a pair of my late Grandmother’s earrings which were falling apart and they fixed them on the spot for me!
Very lucky to have this on my doorstep. Such kind people with amazing craftsmanship skills. Will continue to return…!

9 December 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hey Emily,

Thank you very much for this review as well!

We're very happy you were so pleased with our service.

Kind regards,

Joe

Rated 5 out of 5 stars

High quality repair work

The damaged eternity ring we had remade here looks even better than the original. All the options for how it could be done were clearly explained, allowing us to choose what would suit best. A bespoke jewellery project like this was never going to be cheap, but we felt the cost was good value for the high standard of work and personalised service.

29 November 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Max,

Thank you very much for the review! I'm so happy you love the new ring! The stones looked great in their new setting.

Kind regard,

Joe

Rated 5 out of 5 stars

Great service

Great service

27 November 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello,

Thank you very much for your review. I'm glad we could help!

Kind regards,

Joe

Rated 5 out of 5 stars

The best little shop in Maidenhead…

In a town where so many shops have gone, Anthony Paul is an absolute treat! A mixture of antique and items designed and made by themselves, there’s something for everyone who loves real jewellery. The team are so friendly and helpful, I wish I could buy everything in there. Highly recommend for buying treasured items as well as repairs, resizing etc

21 October 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Leah,

Thank you so much for writing the review! We appreciate your kind words!

Many thank,

Joe

Rated 5 out of 5 stars

Outstanding service

Glen and Joe have been fantastic, amazing knowledge and customer service. Will definitely be using Anthony Paul again

10 September 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Michelle,

Thank you very much for the review! Hopefully we’ll see you again sometime soon!

Many thanks,

Joe

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service, I had a necklace I didn’t wear reworked and altered into something fabulous. I was going to sell for the weight of the gold and they suggested an alternative, I am very pleased with the result.

13 August 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Sarah,

I'm very happy you are pleased with your neckless, it all came together very nicely! I'm sure it will be a piece you will get lots of use and enjoyment out of as it looks great!

Many thanks,

Joe

Rated 5 out of 5 stars

Outstanding Service and Trusted Expertised the services of Anthony Paul…

I’ve used the services of Anthony Paul Jewellery on several occasions, including regular cleaning, checking the settings on my rings, repairs, and valuations of my jewellery. Every time, their service has been excellent.
They are always diligent and honest when advising whether the value of a piece justifies the cost of any work, which I truly appreciate. Their professionalism and integrity make them a business I trust completely.
In addition to their top-notch services, they also offer a beautiful selection of jewellery pieces in-store.
I highly recommend Anthony Paul Jewellery and will continue to rely on their expertise for all my jewellery needs.

15 July 2025
Unprompted review
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Reply from Anthony Paul Jewellery

Hello Mila,

Thank you for choosing us for all your jewellery services needs! It so wonderful to hear how happy you are with our service. Feel free to pop back in and buy yourself a nice treat as well! Hopefully see you soon

Many thanks,

Joe

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