Angel Remy Reviews 

207
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly fast shipping and the exceptional quality of the beautiful hair extensions available. People note that the products are super soft, remarkably long lasting, and match the online color descriptions perfectly. Everyday buyers often mention that online ordering is very straightforward and that customer support is generally exceptionally helpful during purchases. Some reviewers were not happy with customer service and reported unhelpful responses when asking for assistance or refunds. Some people also mentioned that the hair tangled easily, shed too much, or deteriorated quickly after a few weeks of wear.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing quality, silky softness,... See more

Quality

Consumers find quality to be positive and consistently praise the long-lasting, soft, and silky texture of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast and reliable... See more

Customer service

Reviewers express mixed feelings about customer service, highlighting stark contrasts in their experiences.... See more

Service

People report positive experiences with service, highlighting great communication, fast delivery, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service is always 10/10, always there to help with any queries Iv had. Never had a problem with the hair been using since 2020, and will continue to use as my supplier. I love all different... See more

Company replied

Rated 5 out of 5 stars

Angel Remy hair has always been the best quality. My last extensions lasted me a year and a half. I bought some from another company before, cheaper but absolutely awful! My new hair from Angel Remy i... See more

Company replied

Rated 5 out of 5 stars

First time using these guys and it was so easy, although clear pay wouldn’t work at check out unfortunately. The communication was great and order arrived as arranged/ expected. The quality of the pon... See more

Company replied

Rated 5 out of 5 stars

I have been using Angel Remy Hair for around 7 years now and honestly, they are the best in the business. The quality of the hair is always outstanding. My clients love it and it lasts beautifully. T... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Beauty Supply Store
  5. Cosmetics Industry
  6. Hair Product Store

About Angel Remy

Written by the company

Angel Remy image
Home Shop Aftercare Trade

Angel Remy have established themselves in being the nationwide’s leading Hair Extension Company offering the best quality hair at very competitive prices to trade. Angel Remy has over 40 hair colours to choose from, Enabling you to create your perfect look. Aside from our fantastic range of Hair Extensions, we also supply a range of hair extension tools which are needed when applying hair extensions. Angel Remy Hair Extensions, Global suppliers of high quality 100% human hair extensions.

Angel Remy gif

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

207 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(207)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time

Delivered on time. The colour was better than I expected too. I’ve not put them in so cannot rate them yet

18 July 2025
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Reply from Angel Remy

Hello Christina, thank you for leaving a review!

Rated 5 out of 5 stars

Perfect

Gorgeous, high quality hair. Beautiful shades! Fast delivery

17 July 2025
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Reply from Angel Remy

Hello Charlotte, thank you for leaving a review!

Rated 4 out of 5 stars

No issues with the product itself but I…

No issues with the product itself but I paid for next day delivery and it came late! Had a client sitting in the chair, not good for business at all. Total mail are not reliable

7 July 2025
Angel Remy logo

Reply from Angel Remy

Hello Katie, Unfortunately your parcel delivery isn't something we can control. From our end we make sure the order is packed correctly and sent out on time. Please contact us as we can claim your postage cost back for it being a late delivery.

Rated 5 out of 5 stars

Great extensions

Great extensions. Always fast delivery

19 June 2025
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Reply from Angel Remy

Hello Dayna, thank you for leaving a review!

Rated 1 out of 5 stars

I’ve had my hair fitted on the 23rd of…

I’ve had my hair fitted on the 23rd of may , I’ve had multiple hair brands in the past and this is by far the worst constantly matting with lots of knots no matter what I do after brushing 5 minutes later there just so many knots. Lots of hair is coming out due to this not very happy really as I feel like I’m gonna be replacing very soon

12 May 2025
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Reply from Angel Remy

Hello Mia, if you believe there is a problem with your hair, how come you haven't you tried to contact us? Please contact us.

Rated 1 out of 5 stars

Absolutely shocking customer service


Absolutely shocking customer service, never known anything like it. I have always been a customer of angel remy, never had an issue but this time was different. I approached angel remy via instagram, as the hair I have only had in for 3 weeks feels extremely thin. Whoever was behind the instagram was rude throughout and said they would only speak with my hairdresser as she’s the one with the account who ordered the hair but if I ring and speak to a manager then maybe they’ll speak with me. Yesterday i rang and spoke to DONNA who if I remember rightly is the owner. She is the most rudest, arrogant person I have ever come across. She was making out that I’m lien about how much hair I’ve had put in and she will only speak to my hairdresser then went on to put the phone down 😂! Not once was I rude to this lady! Imagine acting this way towards your customers! Then my hairdresser rings today and because the hair isn’t ‘faulty’ as such there is nothing they can do! The hair is awfully thin when it shouldn’t be!!!!!! How is this ok???? So now I have wasted nearly £400 because you won’t even give me ‘A RETURNING CUSTOMER’ the time of day to try to rectify this. I saved up for months to buy this hair. You should be absolutely ashamed of yourself DONNA, you’re a rude arrogant person!! Never ever ever again will I purchase anything from ANGEL REMY!

9 June 2025
Unprompted review
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Reply from Angel Remy

Hello Dominique, you did not purchase any hair from us and have not spent any money with us, your hairdresser did which is why we would only speak to her. Check our terms and conditions to see we will only ever deal with the person made the purchase. After speaking with your hairdresser you requested the AngelWeft which you were told is much more discreet and will lay alot flatter than the Superweft you are used to which is where your confusion has started the hair is not faulty it's just a different method. Nobody has been rude to you either, when you were told over the phone several times we needed to speak with the purchaser you started shouting rather than getting your hairdresser to contact us. When the hairdresser did then call the following day they confirmed you had the 180g AngelWeft fitted which is exactly what you had agreed with her to have fitted originally.

Rated 5 out of 5 stars

First time purchase

First time purchase, fast delivery and really happy with the quality of the hair, will buy again

3 June 2025
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Reply from Angel Remy

Hello Dawn, thank you for leaving a lovely review!

Rated 5 out of 5 stars

Hair quality is unbeatable

Hair quality is unbeatable! I wouldn’t get my hair from no where else.

23 April 2025
Angel Remy logo

Reply from Angel Remy

Hello Jade, thank you for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

EXCEPTIONAL.....

I have used Angel Hair wefts for 5 years....the hair quality is excellent as is the life span ....the exceptional hair is equalled by the customer service....Debbie goes above and beyond to help....nothing is too much trouble....a refreshing change and genuinely lovely.....Thankyou

16 April 2025
Unprompted review
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Reply from Angel Remy

Hello Sarah, thank you for taking the time to leave such a lovely review! Enjoy your new hair!

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