Great experience, It arrived earlier than expected,via special delivery. Responsive customer care; I made an enquiry about delivery day and had a response within minutes. The ring looks at least... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing company, my husband got my engagement ring from here and I wasn't happy with any of the shops I went to for a wedding band he reminded me about Angelic Diamonds where we purchased my ring and... See more
Company replied
Absolutely flawless experience from beginning to end.Simple ordering process has created exactly what i wanted for my new wife.The ring is beautiful and unique and is even more jawdropping in real l... See more
Company replied
Choosing our engagement ring was easier and stress free as there are so many beautiful rings shown online! The ordering process was easy and went through without any problems! Communication was excell... See more
Company replied
Company details
Written by the company
Angelic Diamonds specialises in stunning jewellery including engagement rings, wedding rings and more. View its collections here.
Contact info
13 Easter Park, Baker Road, NE23 1WQ, Cramlington, United Kingdom
- 0191 5800 118
- support@angelicdiamonds.com
- www.angelicdiamonds.com
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exactly what I wanted and as described.
6 January 2026
Reply from Angelic Diamonds
Thank you for your review! We really appreciate that!
Perfect
Perfect, they were great, delivery was quicker than advertised to meet my anniversary deadline
6 January 2026
Reply from Angelic Diamonds
Hi Michael,
Thank you for your review!
I'm pleased to hear we could get your order to you in time for such a special occasion! It was a pleasure for us to create the ring for your anniversary.
If there is anything else we can help with in future please do just get in touch.
Kindest Regards,
Shannon
Engagement ring
It was fantastic to pick and design exactly how we wanted the ring to be . We were informed of dispatch and delivery exactly to dates and time . Great custom would definitely use you again and recommend you to others .
20 December 2025
Reply from Angelic Diamonds
Hi Sandra,
Thank you for your lovely review!
We’re thrilled to hear you enjoyed designing your ring and that the updates on dispatch and delivery were helpful. It means a great deal to us that you’d choose to use us again and recommend us to others.
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Just wonderful experience
6 January 2026
Reply from Angelic Diamonds
Hi Konrad,
Thank you for your review!
It's lovely to hear you've had a wonderful experience with us!
If there is anything else we can help with in future please just get in touch.
Many thanks,
Shannon
Customer Care
I purchased a lovely ring for my wife,but i did measure her finger incorrectly . We contacted Angelic Diamonds and what great customer service. As the ring was a full Diamond encasement they replaced the ring . That's proper customer care and a big thank-you to all the staff.
6 January 2026
Reply from Angelic Diamonds
Hi Lynn,
Thank you for your review! We really appreciate you taking the time to leave that.
It was our pleasure to create the ring for your wife and I'm pleased we could help with the sizing too! Providing great customer care is very important to us, and your appreciation truly means a lot to the whole team.
If there is anything else we can help with in future just get in touch.
Best Wishes,
Shannon
Great company
Great company! From start to finish the process was great. We had to send the ring back for resizing and this was done within 5 days of sending it back.
6 January 2026
Reply from Angelic Diamonds
Hi Jack,
Thank you for your lovely review!
We’re delighted to hear that you had a great experience from start to finish, and that the resizing process was handled quickly and smoothly. Your satisfaction means a lot to us.
If there is anything we can help with in future please just get in touch.
Best Wishes,
Shannon
Reply from Angelic Diamonds
Hi Susan,
Thank you for taking the time to leave a review!
I'm pleased to hear you're happy with everything. If there is anything else we can help with please do get in touch.
Kindest Regards,
Shannon
The best customer service
The best customer service
And the Rings look very stunning as same picture.
Thank you for the TEAMS
Tatirat
6 January 2026
Reply from Angelic Diamonds
Hi Sassy,
Thank you for your lovely review!
It's brilliant to hear you're happy with our service and your ring! It was a pleasure to create that for you.
If there is anything we can help with in future please do get in touch.
Many Thanks
Shannon
My self and my now husbands wedding…
My self and my now husbands wedding rings are absolutely gorgeous….customer service was excellent and arrived bang on time as promised …very professional and beautiful rings . Certificate of authenticity with them and packaged beautifully….excellent all round ❤️
6 January 2026
Reply from Angelic Diamonds
Hi Paula,
Thank you so much for your kind words!
We’re delighted to hear that you love your wedding rings and that everything arrived on time as promised. It means the world to us to know our customer service, craftsmanship, and presentation made your experience so special.
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Fantastic job from start to finish
Fantastic job from start to finish. My now fiancée absolutely loves her ring
3 July 2025
Reply from Angelic Diamonds
Hi Sean,
Thank you for your review!
Congratulations on your engagement! It was our pleasure to create your engagement ring and I'm pleased to hear your fiancée is happy with that.
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Amazing products, amazing customer service!
Choosing our engagement ring was easier and stress free as there are so many beautiful rings shown online! The ordering process was easy and went through without any problems! Communication was excellent from the company and the ring arrived on time! We will be back for our wedding rings soon!
31 October 2025
Unprompted review
Reply from Angelic Diamonds
Hi Debbie,
Thank you for your lovely review!
It was our pleasure to create your engagement ring and I'm so thrilled to hear you're happy with that!
If you need any help choosing your wedding rings please do just get in touch.
Kindest Regards,
Shannon
Excellent service
Had a wonderful experience at angelic diamonds for my engagement ring and our wedding rings. I choose a platinum emerald shape diamond an a plain platinum wedding ring to match which was fitted round my ring,an my husband choose plain gold band. Service was really good a very easy no stress. When we received our rings they were even better seeing them made how we wanted them. I would highly recommend them I will be back next year for my eternity ring.
28 June 2025
Reply from Angelic Diamonds
Hi Tracy,
Thank you for your lovely review!
We’re delighted you love your engagement and wedding rings and that everything was just as you hoped. It means a lot that you’d recommend us.
If you need any help in choosing your eternity ring please do just get in touch.
Best Wishes,
Shannon
Excellent
Excellent. Exactly what I wanted and delivered when expected. I absolutely love my eternity ring it’s beautiful.
9 October 2025
Reply from Angelic Diamonds
Hi Emma,
I am so pleased to hear this, the Kitorel is a truly stunning design!
Let us know if we can be of any assistance in the future.
Best wishes
Jayne
Great service and communication and…
Great service and communication and great value for money and workmanship package beautiful delivery prompt and safe
9 October 2025
Reply from Angelic Diamonds
Hi John,
I am thrilled to hear you have been happy with everything!
Thank you for your review!
Jayne
Reply from Angelic Diamonds
Thank you for your review!
I ordered my Sister a sapphire and…
I ordered my Sister a sapphire and diamond ring. She absolutely loved it and the quality of the craftmanship was fantastic. It was a sparkler.
9 October 2025
Reply from Angelic Diamonds
Thank you for your review!
Amazing bespoke ring
Amazing experience creating a bespoke ring to match my engagement ring perfectly
1 September 2025
Reply from Angelic Diamonds
Hi Martina,
Thank you for your review.
It was a pleasure to help with your ring, your set is so stunning!
Let us know if we can be of any assistance in the future.
Best wishes
Jayne
2nd time using angelic diamonds
2nd time using angelic diamonds. Very nice workmanship. Very good prices. Precise delivery dates so you know where you stand timeframe wise. Packaged very securely. Have recommended before and will continue to in the future.
9 October 2025
Reply from Angelic Diamonds
Hi Ian,
Thank you for your review and repeat custom!
I am pleased to hear you have been happy with everything again! It has been our pleasure to help and we look froward to helping you again in the future.
Kindest regards
Jayne
A smooth experience from choosing my ring to delivery
This was my first experience of choosing jewellery on line. My eternity ring is beautiful and it arrived on the date I chose. Communication with Angelic Diamonds was excellent. I would definitely recommend and would return for future purchases.
9 October 2025
Reply from Angelic Diamonds
Hi!
Thank you for your review!
That is great to hear! I hope you enjoy wearing your ring and we look forward to helping you again in the future.
Best wishes
Jayne
The art of turning stress into pleasure
I used Angelic Diamonds to purchase my wife's engagement ring, and my wedding ring.
The service they provide it top tier, and for something as daunting as buying a rings, the wealth of information and guidance available on their site is amazing and made me feel like I knew exactly what I was doing!
My wedding ring needed resizing, and the process was effortless and much quicker than I expected.
I now recommend anyone I know who is getting married to use Angelic Diamonds.
3 July 2025
Reply from Angelic Diamonds
Hi Tom,
Thank you for your review and recommendation, they mean a lot to us here!
It has been a pleasure to help with such special purchases! I am thrilled to hear you have been happy with everything.
If there is anything we can help with in the future, just let us know.
Kindest regards
Jayne
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.