andys autoparts Reviews 

925
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Ordered a painted mirror cap and an indicator lense. Delivery wasn’t the quickest but Andy’s were good to answer my enquiry. Parts fitted perfectly even though I was expecting few problems being non O... See more

Rated 3 out of 5 stars

I’m disappointed with the service, Although Andy does respond. It’s been almost 3 weeks I have been going back and forth and still nothing received. Edit - increased to 3 stars, item delivered.... See more

Rated 2 out of 5 stars

Ordered a wing mirror cover. Took forever to arrive - chased several times but he didn’t seem to know what was happening - due to family illness (this comes up in reviews from time to time). When it... See more

Rated 5 out of 5 stars

I recently ordered a wing mirror back cover for my Ford CMax. After going through a detailed request for info to ensure he had the correct colour in stock, it was confirmed as shipped. After waiting a... See more

Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Body Shop
  4. Auto Machine Shop
  5. Auto Parts Market
  6. Car Repair and Maintenance

Written by the company

we sell a great number of vehicle parts at very low prices we do headlights wing mirrors or mirror covers or glass we also sell the indicator lenses. and much more as we are updating all the time with new products. About Us Andy's autoparts are a importer and distributor of vehicle parts in the UK. These parts include: Aftermarket Car Parts Replacement Car Panels OEM Parts Genuine manufacturers parts Our concept is to provide top quality car parts direct to the automotive trade and the public throughout the UK. By being the single largest importer Buying direct from quality manufacturers throughout Europe and the Far East, Delivering direct, we are able to keep our prices exceptionally competitive, whilst maintaining high levels of service and product. we sell vauxhall , ford, seat, vw, mini, and most other vehicle makes and models if you cannot find the part you are looking for we will do our best to find it for you at the best price we can also do brakes body parts, brakes lights indicators, carbon fibre hydro dipped parts. we are a small family company adding new products to our web site on a regular basis and work hard to please you


Contact info

4.1

Great

TrustScore 4 out of 5

925 reviews

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1-star

No recent history of asking for reviews

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4.1

All reviews

(925)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! Product arrived as expected and as described. Replies to emails are answered promptly. Extremely happy customer😀

11 December 2022
Unprompted review
Rated 1 out of 5 stars

Utter scam

Ordered wing mirror a month ago still haven't received package. When I chased it 3 weeks ago they said it had been dispatched by Royal Mail but no tracking number, which is odd because I asked for a courier.

I chased again today, they said it was delivered on the 6th, signed for by Shed, but won't provide any tracking details or provide refund.

Complete scam. Avoid.

10 December 2022
Unprompted review
andys autoparts logo

Reply from andys autoparts

THIS CUSTOMER WAS TRYING TO SAY HE HADNT RECEIVED HIS ORDER UNTIL I TRACKED IT AND IT CLEARLY STATED THAT HE HAD RECEIVED HE THOUGHT HE WAS GOING TO RECEIVE THE ORDER AND A REFUND UNTIL I HAD TRACKING TO STATE HIS ORDER HAD BEEN DELIVERED DELIVERY COMPANIES ARE SHOCKING AT THE MOMENT SO YES IM AFRAID TERE ARE DELAYS So please don' t call me a scammer when you tried to scam us

Rated 5 out of 5 stars

Excellent service

To be honest Andy answered every email always doing every thing to get the part I needed ,never a problem was very concerned when the part was not delivered becuse of the postal service and promised if it did get lost he would have a new one sent out with another company ,I will use again there a good company to deal with buy with confidence you have a good retailer ready and willing to go that extra mile to keep his costumers happy and on the road

10 December 2022
Unprompted review
Rated 1 out of 5 stars

SCAM!

Order never arrived. SCAM!!

30 September 2022
Unprompted review
andys autoparts logo

Reply from andys autoparts

I CAN ASSURE YOU IM NOT A SCAM IF I WAS I WOULDNT HAVE MANY HAPPY RETURNING CUSTOMERS IF IM AWARE A ORDER HASNT BEEN RECEIVED I DEAL WITH IT IN THE BEST AND QUICKEST WAY POSSIBLE.

Rated 5 out of 5 stars

Great customer service

I recently ordered a wing mirror back cover for my Ford CMax. After going through a detailed request for info to ensure he had the correct colour in stock, it was confirmed as shipped. After waiting a week it had not been delivered so contacted Andy's again. He advised it had used Royal Mail, said he would send a second cover using DPD. This one arrived 4 days later - great service PLUS Ford parts price was £95, Andy's £35, including shipping

19 November 2022
Unprompted review
Rated 2 out of 5 stars

Ages for item to arrive, incorrect and ages for refund.

Ordered a wing mirror cover. Took forever to arrive - chased several times but he didn’t seem to know what was happening - due to family illness (this comes up in reviews from time to time). When it did arrive it did not fit. Long story short, posted it back (after a long exchange of emails doubting my story) and then had to chase refund - again many times. Finally recd this after a few weeks but out of pocket by nearly £8 for delivery and return p and p. Meanwhile the cost of a correct cover has now gone up so a lose lose situation. Sorry, not a good experience.

9 September 2022
Unprompted review
Rated 1 out of 5 stars

Ordered parts but never turned up

Ordered parts but never turned up. Communication by email is hard work and the phone rings out constantly. Had to open a case with PayPal to get my money back. If for some strange reason you must order from here, only do so by credit card or PayPal so you are protected.

14 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service on all accounts!

Straight forward transaction, part is as described. Slight issue with the mail network but this was remedied with great communication from the seller with a potential alternative solution. Will be definitely using again!

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

Great, helpful service and quality product. My original order was lost in the post and I was sent another in good time.

10 September 2022
Unprompted review
andys autoparts logo

Reply from andys autoparts

Thank you for your review

Rated 5 out of 5 stars

Mirror cover for Opel Astra

I ordered a mirror cover for my vehicle and was given prompt and courteous service .The item was delivered thru international shipping via Royal Mail , the mirror cover is Perect , painted with the correct color .Andy's auto parts put up with my annoying emails responded with professionalism. To anyone who will use them DO SO without hesitation ,I was in the automotive field for over 45 years and have never received such great service ,kudos to Andy's auto parts as will definitely use them again .Many many thank you

5 August 2022
Unprompted review
andys autoparts logo

Reply from andys autoparts

Thank you for your review

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