AnaxFitness.comReviews 

41
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Highly recommend - absolutely brilliant customer service. I have now ordered pretty much every colour of the gold gym vests and two pairs of shorts, no problems with stock or delivery and the quality... See more

Rated 1 out of 5 stars

I bought a weight lifting bet from these clowns,it never turned up and would not answer any of my emails,thank god I payed with PayPal so got I'm money back,I would never buy from them again

Rated 1 out of 5 stars

I ordered track pants on 17th December for Christmas gift.It stated 3 to 5 days delivery . I received 3 weeks later not 3 days . The communication response from customer services was inadequate an... See more

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Company details

  1. Activewear Store

Written by the company

At Anax we have had years of experience in the fitness and bodybuilding clothing industry, We have brought a collection of gym wear brands that will suit all tastes and styles.


Contact info

3.3

Average

TrustScore 3.5 out of 5

41 reviews

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No history of asking for reviews

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3.3

All reviews

(41)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service, few items needed exchanging because of size and they responded really quickly and nicely.

8 October 2022
Unprompted review
Rated 1 out of 5 stars

I ordered track pants on 17th December…

I ordered track pants on 17th December for Christmas gift.It stated 3 to 5 days delivery . I received 3 weeks later not 3 days .
The communication response from customer services was inadequate and harsh.
I certainly do not recommend this company .
I'll be purchasing gym clothing from other providers that have always sent goods within a week ( even at busy Christmas periods , 🎄 which I'll add is only one for day ,) 😉

4 January 2022
Unprompted review
AnaxFitness.com logo

Reply from AnaxFitness.com

Hi Heather,
Thank you for your order. Please note as detailed on our site all orders for Christmas had to be placed before 17/12/21. It was stated due to covid out break and public holidays there may be delays for orders placed after this date.

Rated 1 out of 5 stars

I have ordered 2 times in this month

I have ordered 2 times in this month, however I have not received any confirmation email about the delivery I only received the confirmation order and the money is out of my account already, but they don't respond the emails when trying to contact them. I need help someone experiencing the same?

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Anax - Amazing!

Highly recommend - absolutely brilliant customer service. I have now ordered pretty much every colour of the gold gym vests and two pairs of shorts, no problems with stock or delivery and the quality is excellent. The one time I has an issue with the print coming off one vest, I emailed them and they sent me a new one immediately, no questions asked. Will definitely be using again. Thanks Anax!

11 August 2021
Unprompted review
Rated 1 out of 5 stars

Taking peoples hard earned cash

No options for no stars

I purchased three gold vests of my choice which was all in stock when purchased. Only to find out a few days after my money had been taken from the bank that two of the three vests was out of stock I only found out by emailing them myself. I got offered 3 options what to do next I said I would like a full refund only to have no reply for a few days again so I had to email them yet again and only to find out two of the three vests was back in stock so I said fine send me the two vest and refund me the 3rd vest which isn’t in . And guess what here I am again asking after two days from last email to find out what is happing and no reply at all. To say it’s 3-5 days delivery it’s Beyond a joke if you ask me I feel like I’ve being violated and had my rights taken away from me.

8 July 2021
Unprompted review
Rated 1 out of 5 stars

No update on items

Ordered two items from them, and after one week I received no update on if the items had been shipped. When I enquired about this they simply stated there was delays. I have since received a refund.

3 May 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service, No delivery after nearly 3 weeks,

Terrible service, I ordered £160 worth of gear on 20th Feb, on a 3 to 5 day delivery.
Its now 3rd March, still no gear, Customer service slow and poor to reply to emails, i ordered after i saw positive reviews, my experience have been terrible. Strongly advise to avoid and shop elsewhere.

3 March 2021
Unprompted review
Rated 3 out of 5 stars

Seem to have issues with stock availability

After an excellent first ordering experience with Anax Fitness (t-shirt dispatched same day as advertised), I ordered twice again with this shop. Items were described as in-stock on their website (so, according to their own advertisement, should have been dispatched same-day or promptly anyway). However, my subsequent orders, each time, failed to be dispatched even after 6 days had gone (although the funds were taken from my account for the purchase). When I emailed to inquire they said they had had, unusually for them, issues with inventory accuracy and cancelled the order. They were good in fully refunding me for these orders (and on the first occasion, even offering me a 15% discount), but I'm disappointed that for an item described as "in stock", and given what they advertise, I might have had to wait for so long for dispatch.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Great Service, quick delivery and great quality gym clothing. I would highly recommend buying Gym clothing from Anax fitness

29 June 2020
Unprompted review
Rated 5 out of 5 stars

FIt to purchase

My first purchase from them having found them in my email junk folder. Excellent fast delivery, nice website- very pleased :)

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Ordered 3 Golds gym vests only 1…

Ordered 3 Golds gym vests only 1 arrives... Was not told they had an issue until I emailed to ask where the other 2 were? Then was told technical issue and will send out express delivery.... Didn't hear anything for a couple of days until I emailed again asking where are the vests? Then get a response to say one of the vests is now out of stock we can change it for another colour or we can refund you!!! The whole point of the vests was to take them on holiday I ordered 10 days in advance in the UK! Joke won't be every using this company again.

23 July 2019
Unprompted review
AnaxFitness.com logo

Reply from AnaxFitness.com

Hi Bal,

I am very sorry for the issues experienced on this order. As mentioned we had a technical fault when you had ordered the 3 multipack vest with only 1 of the items pulling through to our system. When raising the order again for the remaining 2 items the stock for one item was not available.

I am sorry for the inconvenience this has caused you. We have processed a refund for the outstanding items.

Kind regards

Anax

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