I have sent 15 emails, and every single time you avoid answering my actual request. All I want is for my account to be closed, yet you continue to ignore it. This is by far the worst customer servi... See more
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See what reviewers are saying
A week or two after my last review we are still facing the same difficulties.. if you read everyone review it very identical.. same problems everyone facing and this lots act on nothing.. Gu... See more
The site improved a lot, i noticed less lags, no games going in error or closing games while playing, even a small payout from 60€ was payed within 12 the hours into my Dutch Bank account, nice vi... See more
Company replied
Have been using Amonbet for over a year now . Great gambling company one of the best I have used to be honest . I use the site mainly for sports and slots so can’t comment to much on live casino etc.... See more
Company replied
Company details
Written by the company
Amo Global SRL. Torre Mercedes, Office 32, Prospero Fernandez Highway, Escazu 10203, Costa Rica, 3-102-923350
Contact info
Costa Rica
- www.amonbet.com
Breach of guidelines
Disgusting
Ridiculous rigged slots it’s blatantly obvious you can lose hundreds without a bonus or win. Completely avoid unless you like being scammed. Live chat is absolutely useless as is the email which no one ever replies to I have asked numerous times for my account to be closed with no reply. Absolutely disgusting site
3 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that your experience with gameplay, communication, and your account closure request has left you feeling this way. Please note that game results are generated through certified systems, while account-related requests are handled in line with established procedures and may require additional review steps. We care about our users, and all requests go through a series of checks to prevent problems and maintain a secure and fair environment. Our support team carefully reviews such matters to protect user accounts and ensure the consistent application of platform rules.
REALLY BAD waiting times for withdrawal
Great choice of games and good RTP on pretty much all of them
My only issue is I’ve been waiting over a week for my withdrawal now and I’ve spoken to multiple agents on live chat and got no where, sent emails, got no response
Will update when I finally get the withdrawal
3 March 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and for highlighting the positive aspects of the platform. We are sorry to hear that the waiting time for your withdrawal has been longer than expected and understand how important timely payments are. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment, including the review of pending transactions. Processing times may vary depending on internal procedures applied equally to all users to maintain fairness and platform integrity. Our support team continuously monitors withdrawal requests to ensure they are handled in accordance with established security standards. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
What keeps me
What keeps me? The high limits sure. I can really play when I feel like it.
1 March 2026
Unprompted review
Reply from AmonBet
Dear Eric,
We understand the value of freedom of choice and comfortable limits. We are glad that our limits allow you to play at the pace that suits you best. Thank you for staying with us.
Kind regards,
Amonbet Casino
Tried to ask them to ban block my…
Tried to ask them to ban block my account due to gambling issues. They ignored My emails and told via live chat to simply wait for a reply that is never coming. No deposit limit or time out options to. Profiting from people’s misery
1 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your concerns. We are sorry to hear that the situation regarding your request for account restrictions and responsible gaming tools has caused frustration. Please note that requests related to account limitations or self-exclusion may require internal review procedures to ensure they are applied correctly and securely. We care about our users, and all requests go through a series of checks to prevent problems and maintain a safe and responsible environment. Our support team carefully reviews such requests to ensure that account protections and platform policies are applied consistently for all users.
Compared to my old spot
Compared to my old spot, this is miles better on game variety and trust.
24 February 2026
Unprompted review
Reply from AmonBet
Dear Kim,
The fact that you prefer us in terms of such important parameters as game selection and trustworthiness is the best assessment of our work. We are very pleased that you feel more comfortable here and will continue to strive to justify this trust.
Best regards,
Amonbet Casino
Avoid this betting site …
Having sent all relevant documents and all are correct. I have still not recieved my winnings. Now 4 days. I also didn't recieve my bonus bets. There was an offer of bet £5 and recieve up to £60 in free bets. I deposited £20. Placed a £10 bet and played £10 in the casino. They said they knew nothing of the bet offer and would investigate, even though it was a paid promotion by them on social media. Then said I had to be my full deposit of £20 on a single bet so wasn't allowed the offer. ?? So had i just deposited £10 and bet £10 i got the offer. But because I spent £10 on their casino page I dont get the offer ? Have been on live chat and sent a couple of the emails. The 2nd email has still not been replied to. Avoid this betting site !!!!
27 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience. We are sorry to hear that the withdrawal timing and the promotional offer have caused confusion and frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment for everyone. Promotional offers may include specific participation requirements, and these conditions are applied equally to all users to ensure fairness and compliance with platform rules. Verification and transaction reviews may also require additional time to confirm account details and protect user funds. We understand that delays or misunderstandings regarding offers can be disappointing and remain committed to maintaining transparent and secure processes.
We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
After signing up no questions asked…crap
After signing up no questions asked ,depositing funds instant from your bank account..But i have had 3 football winning bets came up..But the same old crap ..its been processed by our finance team what bollocks is this?
25 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that the situation regarding your winning bets and the processing of your withdrawal has caused frustration. Please note that financial transactions and withdrawals may require additional processing time while they are reviewed according to internal procedures and payment provider requirements. We care about our users, and all requests go through a series of checks to prevent problems and maintain a secure and transparent environment. Our support team carefully monitors financial operations to ensure that all transactions are handled in accordance with the platform’s policies and security standards.
Small funding to test
The minimum deposits and withdrawals are low which I appreciate!
13 February 2026
Unprompted review
Reply from AmonBet
Dear Shawn Stevenson,
We are delighted that you appreciate the accessibility of our financial terms and conditions. It is important to us that players with any budget can comfortably start playing and withdraw their winnings without unnecessary barriers. Thank you for noticing this.
Kind regards,
Amonbet Casino
poor customer response
I have asked four times to close my account and as yet they have not done what i have asked
6 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that your request to close your account has caused frustration. We care about our users, and all account-related requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are designed to protect both customer accounts and platform integrity. Our support team continuously monitors such requests to ensure they are handled in accordance with established security and operational standards.
avoid betting that won't share funds…
avoid betting that won't share funds with simple people
23 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that your experience led to this impression about the platform. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment for everyone. Financial transactions and account activities are processed according to established procedures that are applied equally to all users. These measures are designed to protect accounts, ensure secure transactions, and maintain the integrity of the platform. We remain committed to maintaining transparent and reliable operations for all users.
Withdrawals are
Withdrawals are, as others said, incredibly fast usually within the hour.
23 February 2026
Unprompted review
Reply from AmonBet
Dear Sonny,
It means so much to have your support! We hope you achieve amazing milestones in your games, and we’re always ready to assist or listen to your suggestions.
With respect,
Amonbet Casino
Do not ever use this site
Do not ever use this site. I verified my account before making any deposits.
I made 3 deposits without using bonuses and got to around £450. I tried to withdraw numerous times yet they rejected it. Live chat said it was a mistake and to try again yet they continued to reject. No one seems to work at weekends and the withdrawals get reversed back in to your balance which is illegal. They will never pay you out it is a complete scam
22 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your experience. We are sorry to hear that the withdrawal attempts and communication with support have caused frustration. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment, including reviews of transactions and account activity before withdrawals are processed. These procedures are applied equally to all users and are designed to protect both customer funds and platform integrity. Our support team continuously monitors such situations to ensure that withdrawal processes are handled in accordance with established security and operational standards.
Reply from AmonBet
Dear Bradley Hawkins,
It means so much to have your support! We hope you achieve amazing milestones in your games, and we’re always ready to assist or listen to your suggestions.
With respect,
Amonbet Casino
Endless barage of spam texts and emails…
Endless barage of spam texts and emails since registering.
Avoid!
Added:
And it gets worse. I asked for my money back and closing the account (I had £7 left in my account).
They just closed my account and not replying to any more emails.
They are dirty scammers that only cost me £7, will cost you way more if not careful (and spam you as above) and ignore your messages as not registered in the UK so you have no way of fighting back.
AVOID AT ALL COST - Many others available
21 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback. We are sorry to hear that the messages you received after registration were perceived as excessive and caused inconvenience. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment for everyone. Platform communications may include informational or system notifications related to account activity and platform updates. These processes are applied equally to all users and are intended to maintain transparency and security. We understand that frequent messages may feel intrusive and appreciate your feedback.
My £2,020 withdrawal was confiscated…
My £2,020 withdrawal was confiscated without clear or consistent justification. Initially, I was told the withdrawal was rejected because I allegedly exceeded a £5 maximum bet (which I strongly dispute). Later, I was given a completely different explanation — that my balance was adjusted due to a “maximum win rule” of x10 the bonus amount. These are two entirely different reasons, and the contradictions raise serious concerns.
What makes this even more troubling is that the full balance was clearly displayed as available and withdrawable in my account. This suggests that all wagering requirements and bonus terms had already been met and validated by their system.
Despite multiple requests, Amonbet has failed to provide my full betting history, including stakes and timestamps, or a clear mathematical breakdown showing how they calculated this so-called balance correction. I have also not received confirmation of the exact bonus amount used to apply the alleged x10 maximum win cap.
The lack of transparency and communication has been extremely frustrating. I have now been forced to consider escalating the matter to the relevant gambling regulator and Alternative Dispute Resolution provider.
AVOID AT ALL COSTS !!
6 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your detailed feedback. We are sorry to hear that the situation regarding your withdrawal and the applied bonus conditions has caused frustration and concern. Please note that gameplay activity, wagering requirements, and maximum win limits related to promotional offers are reviewed in accordance with the platform’s established terms and may require additional verification of account activity. We care about our users, and all requests go through a series of checks to prevent problems and maintain a secure and fair environment. Our support team carefully reviews account history, transactions, and promotional usage to ensure that all outcomes are assessed consistently and in line with the applicable rules.
We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
It's an excellent place to begin live…
It's an excellent place to begin live casino gaming
6 January 2026
Unprompted review
Reply from AmonBet
Dear Anna Maria Gallo,
It means so much to have your support! We hope you achieve amazing milestones in your games, and we’re always ready to assist or listen to your suggestions.
With respect,
Amonbet Casino
Avoid at all costs but if you do use…
Avoid at all costs but if you do use them DO NOT TAKE THE DEPOSIT BONUS!! The fact that a cash deposit is instantly transferred to bonus funds with a 40x wagering requirement is absolutely criminal. Had a decent win with what I assumed was a cash balance however upon checking my balance the entire balance amount had been converted to bonus funds and I couldn't withdraw without wagering £800 first. If I hadn't taken the bonus I'd have been free to withdraw, so the bonus actually favours the casino and not the player. Make sure you go through the T&Cs with a fine tooth comb! Or better still avoid altogether!
20 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and describing your experience. We are sorry to hear that the bonus conditions and wagering requirements caused confusion and frustration. Please note that promotional offers, including deposit bonuses, may convert funds into bonus balances that are subject to specific wagering conditions outlined in the platform’s terms. We care about our users, and all requests go through a series of checks to prevent problems and maintain a secure and transparent environment. Our support team reviews promotional activity carefully to ensure that bonus rules and account balances are applied consistently in accordance with the platform’s policies.
Simple
The reason is trust! when I win - i get paid... simple as that!
3 February 2026
Unprompted review
Reply from AmonBet
Dear Jeffery,
It means so much to have your support! We hope you achieve amazing milestones in your games, and we’re always ready to assist or listen to your suggestions.
With respect,
Amonbet Casino
Absolutely appalled at how I've been…
Absolutely appalled at how I've been treated after the amount I have deposited. When I asked to close my account because I have a gambling problem, the reply I got from my so called 'vip manager' I was offered a bonus to stay with them. When I questioned this and asked for their licence details and what gambling authority they were under I was totally ignored. I have been emailing them constantly for 5 days and not one response have I received. I have went onto live chat to ask for someone to contact me to be told someone will be in touch. Absolute scan of a site, please be warned.
**I will continue leaving this review until they actually do something. I have found out that they are licensed in Costa rica which means they don't need a license and there is no central governing body to handle complaints. Don't waite your time or money**
2 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and explaining your concerns. We are sorry to hear that your request to close your account and your questions regarding regulatory information have caused frustration. We care about our users, and all account-related actions go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established policies. Our support team operates within these processes to ensure responsible handling of requests, including matters related to account management and compliance.
Amonbet - don’t play - they don’t pay you
Update: 20/2/2026. Re: AMONBET
- In response to your reply AMONBET.
Not once, ever did you give or offer ANY help, solution or alternative. I felt unworthy and foolish to have believed that AMONBET is nothing but pure make believe. Website links are unprofessionally created and not valid for any purpose but to look real.
This site is not the real McCoy, they certainly make you feel like you don’t matter. They ignored me for a full day on the 19th. I ended up losing my temper and in deep distress. They stated LOL.
Shocking is what I was left with, astounded at the sheer ignorance, non conformities manner, blasay attitude, do not want to help anyone.
Don’t play - they won’t pay.
I am happy to share this as much as possible. No body should have to endure 3 days of what I just experienced. And without a penny at the end of it.
This casino uses DELAY tactics and excuse after excuse to stop from paying you any winnings. I’m so disappointed thought I actually found an authentic one.
Anybody aware of any authentic ones that actually pay you and are not committing deliberate fraud.
.. do not play - they don’t pay …
Feb 19th -
still refusing my pay out they have used delay upon delay strategies, but the AMONBET staff are not bright enough to cover their seedy misdemeanours. They have used all the strategies to avoid pay out now they have resorted to sheer ignorance not offering one word of support. I won £5000 and cried my eyes out. Clearly the boys in blue have been notified, due to my fraud allegations.
Don’t play - they don’t pay .
NO .com casino pays out that I know of. Because they are 1 of the same. Same staff in each different casino
18 February 2026
Unprompted review
Reply from AmonBet
Thank you for sharing your feedback and outlining your concerns. We are sorry to hear that the withdrawal process and communication have led to such strong dissatisfaction. We care about our users, and all withdrawal requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied equally to all users and are intended to protect accounts, transactions, and platform integrity in accordance with established terms. Our support team operates within these processes to ensure consistent and secure handling of all matters. We sent a clarification message to obtain more information regarding your issue; please provide the details related to your account on our platform.
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