American Golf Reviews 

180,754
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 21,065 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the staff members are extremely welcoming, exceptionally knowledgeable, and thoroughly patient when guiding them through their equipment choices and purchases. Consumers genuinely value the detailed custom fittings and professional advice that ensure they find the right products for their personal sporting needs. Shoppers frequently mention finding great competitive prices and a wonderful variety of items available conveniently in store. Some reviewers were not happy with specific clothing products, clearly mentioning recurring problems with incorrect sizing, poor design, and disappointing overall fit.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks aga... See more

Company replied

Rated 5 out of 5 stars

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and fou... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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4.7

All reviews

(180,754)

20,593 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Delt with Fionn. Top class at what he does and will definitely be future customer to the cork store

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Fionn. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Fast efficient service.

Fast efficient service. Product found quickly on website, payment and delivery sorted . Whole purchase was completed in double quick time. It was a gift card for a birthday present. So I am one happy customer. Thank you.

12 August 2026
American Golf logo

Reply from American Golf

Good Afternoon,

Thank you for your fantastic feedback. 

We’re delighted to hear that you found the whole purchasing process quick and straightforward, from finding the gift card online through to payment and delivery.

It’s great to know that everything arrived promptly.

Thank you for choosing American Golf.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Assistant was very knowledgeable and…

Assistant was very knowledgeable and helpful

19 August 2026
American Golf logo

Reply from American Golf

Hi 
  
Thanks for the wonderful review. We are pleased to know that you're happy with all of our staff in our Clydebank Store. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

The staff were very welcoming and…

The staff were very welcoming and helpful. There is always a good selection of equipment at reasonable prices.

19 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your lovely feedback. 

We’re delighted to hear that you found our team welcoming and helpful, and that you were pleased with the selection of equipment and our competitive prices.

We really appreciate your support and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Just amazing

Just amazing - Lewis was good start to finish - answered all my questions and provided valuable info leading to my purchase
Will be back

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Lewis. 

Thanks for choosing American Golf. 

Kind regards,  
AG Service Team

Rated 5 out of 5 stars

Tom & Tim really helpful

Both Tom & Tim at American Golf in Corstorphine were extremely friendly and helpful. Had various queries with accessories for my Powakaddy and they were only too happy to help

13 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Tom and Tim. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Great fitting experience

Great fitting experience

14 August 2026
American Golf logo

Reply from American Golf

Hi, 

Thank you for your review.
  
We are extremely happy to hear that your custom fit experience was helpful. 

We hope to hear from you soon! 
  
Kind regards, 
AG Service Team

Rated 5 out of 5 stars

David was excellent

David was excellent. Great manner. Very knowledgeable and patient!

Thank you,
Andy L

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially David. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

No Pressure

The assistant was patient and informative and took time to give unbiased info on what I was looking for with no pressure for a sale.

19 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

Golf shopping

Great staff You always get what you need at need great Service great prices.

19 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your fantastic feedback. 

We’re delighted to hear that you were pleased with the service you received and found our staff helpful, with a great range of products at competitive prices.

We really appreciate your continued support and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi 
  
Thanks for the wonderful review. 

We are pleased to know that you're happy with all of our staff in our Livingston Store. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery
Great product

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very friendly staff and a great deal on…

Very friendly staff and a great deal on golf gloves.

14 August 2026
American Golf logo

Reply from American Golf

Hi,

Thank you very much for your wonderful review!

We truly appreciate your kind words about our friendly staff and the great deal you found on golf gloves.

Your feedback means a lot to us.

Thanks again,
AG Service Team

Rated 1 out of 5 stars

No communication and can't see returns form

Sent email as wanted to swap a pair of shorts for a smaller pair. No one responded. I want to send my shorts back and the returns info says send a returns form but there is no returns form in the package and I can't see one on the website.

16 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for taking the time to share your feedback. 

We have checked our inboxes but unfortunately have been unable to locate any emails from you. 

We’re also sorry for any confusion regarding the returns information and the returns form.

A member of the Customer Service team will be in contact with you shortly.

We sincerely apologise for the inconvenience caused and hope we can resolve this for you as quickly as possible.

Kind regards,
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

Great staff&products,really good…

Great staff&products,really good deals,the best golf shop around by far

19 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for taking time out of your day to leave us feedback. 

We are glad you found everything so efficient, and we hope you return to us. 
  
Thank you for choosing American Golf. 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Helpful staff

Helpful staff, great value and range of equipment and golf clothing.

18 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thanks for taking time out of your day to leave this wonderful review. 

We are glad to hear that you were happy with the selection.

We take great pride in our customer service, so thank you for the feedback, It's appreciated!
  
Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Loads of stock

Loads of stock at very competitive prices - friendly knowledgable staff

19 August 2026
American Golf logo

Reply from American Golf

Hi,

Thank you so much for sharing this fantastic review! 

We're delighted to hear you enjoyed our wide selection and competitive prices. 

Your kind words mean a lot to us, and we look forward to welcoming you back soon.

Kind regards,
AG Service Team

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