American Food Mart Reviews 

137
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that ordered items arrive extremely quickly and are always securely packaged to prevent any potential unexpected damage. People really appreciate the highly competitive pricing available on unique American products that are difficult to obtain elsewhere. Consumers also love the very convenient and easy-to-navigate website which makes finding and ordering favorite snacks a total breeze. Some reviewers were not happy with shipping delays, mentioning that their parcels took significantly longer than expected to show up or remained undelivered days after leaving the main distribution center.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and reliable arrival times. Many... See more

Product

People report positive experiences with product, highlighting great quality and competitive prices. Consumers... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs compared to other... See more

Service

Clients share positive opinions on service, consistently highlighting reliable experiences and good prices.... See more

Order

Customers consistently note positive experiences with order, highlighting easy navigation and fast, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never came across them until I needed some Corn Syrup, which I had used before in recipes, and this was a great price, better than every other site and the delivery so fast, it arrived the next day. W... See more

Rated 5 out of 5 stars

The quick shipping got it very quick after ordering. Also great package didn’t have to worry about the unnecessarily large package it was my things and that’s it.

Rated 5 out of 5 stars

Had never used them before so delighted how quick delivery was,2 days. Everything just as ordered.Also, the cheapest online for this particular product.

Rated 5 out of 5 stars

Fast delivery, everything was package careful. Expiration dates on all products was far out so did not have ro rush to use products. I will definitely be ordering again.


Company details

  1. Confectionery
  2. Candy Store
  3. Grocery Store

Written by the company

American Food Mart offers a wide selection of authentic American foods and drinks at great prices. We are passionate about delivering quality products with fast shipping and friendly service. Shop with us for your favorites and discover new !


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(137)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and very fast delivery

I love Jif crunchy peanut butter. I found I was on my last jar and it is not easy to find in UK. Most suppliers charge a significant uplift on the USA price and it also a lot to ship it. I was delighted to find that American Food Mart had a realistic price and a great delivery charge of zero if I ordered enough. I ordered 12 and was astounded when there was a ring at my front door before I was up the next day with my delivery.
Thank you !

4 July 2024
Unprompted review
American Food Mart logo

Reply from American Food Mart

Thank you for your feedback, Brian !

Rated 5 out of 5 stars

I was worried due to the reviews but it was 5 star for me

I have to admit that I did read the reviews first before purchasing and I was a bit worried. They had the items I wanted at a great price so I took a chance with them. I placed my order on Sunday and it arrived Tuesday so next day delivery. I'm not saying you will receive your order next day but I did and everything I ordered was delivered. So for me personally I have given them 5 stars.

I had no issues other than trying to create an account, it said my password was too weak then sent me to a different page to create a safe password but the link kept saying expired so I ended up checking out as a guest.

26 June 2024
Unprompted review
American Food Mart logo

Reply from American Food Mart

Thank you for your feedback, Jen and for deciding to try us in the end ! We will raise the account creation issue with our web developer and see if it can be improved.

Rated 1 out of 5 stars

✋BEWARE ✋

Still haven’t released my refund into my account,, that’s over 2days it’s been hovering there now WITHOUT me being refunded properly and unable to spend MY OWN MONEY 😡😡😡!!!
BEWARE OF THESE CHARLATANS!!!

24 May 2024
Unprompted review
American Food Mart logo

Reply from American Food Mart

Hi Andrew, we can confirm that the refund was issued on 22 May 2024 to the original payment method. It may sometimes take up to 5-10 working days to reflect on your account - it is not in our control. If you have not received the refund after 10 working days please get in touch.

Rated 5 out of 5 stars

Genuine Company,

Genuine Company,
Quick response.
I will order again,
All the best for your business guys,
I will order again!!

Happy Customer!!

14 February 2024
Unprompted review
American Food Mart logo

Reply from American Food Mart

We are happy when you are happy :) Thank you for your feedback !

Rated 5 out of 5 stars

Amazing website!

Amazing website!
I’ve ordered twice from this website and each time has been a lovely experience. At affordable prices and delivery, this is one of the best American food websites around. Products are great. Am extremely satisfied and will definitely be ordering again. Thank you so much.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

"American Food Mart is a true gem for…

"American Food Mart is a true gem for anyone looking to satisfy their American food cravings in the UK. Their extensive selection of authentic American brands like Pop Tarts and Hershey's is impressive. The store's ambiance and customer service are equally commendable. I had a delightful shopping experience and will definitely be returning for more."

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Is this good experience with American…

Is this good experience with American food mart. I placed my first order and i am really happy with product as expected and good quality products I received with proper packaging of parcel. Thanks for it👍🏻

15 September 2023
Unprompted review
Rated 4 out of 5 stars

Cream of Wheat

I finally found cream of wheat in the UK. My order came a little later than expected, but it's okay. Will be stocking up for the winter, because this stuff hits the spot every time I make mine.

29 August 2023
Unprompted review
American Food Mart logo

Reply from American Food Mart

Thank you, & we apologise for the delay. We'll be expecting you soon!

Rated 1 out of 5 stars

Unreliable & Dishonest Seller, Poor Communication, Arrived Damaged

Unreliable & Dishonest Seller, Item not as described as expiry soon when items arrived and also damaged and badly dented. Not attentive, Not helpful and Poor communication, seller don't respond to messages and have to file dispute to get money back, after 2 weeks seller respond to Paypal for me to return the items for full refund but I have to come out of my pocket to pay for the return postage and items weight 11.1 kgs.
I Will not recommend seller to anyone. Very poor service! Will not buy from this seller again after this horrible experience. Very Stressful! Nightmare with this seller.Think twice before you buy!

8 August 2023
Unprompted review
Rated 1 out of 5 stars

Order No.41161

Order No.41161
Ordered Prime hydration drink by KSI Logan Paul Red White & Blue-Ice Pop 500 ml x 3,looked like good deal so ordered 3 expecting nine bottles,was sent three,phoned up company to speak to gentleman who was not interested and said it did not say that on his website.Screenshot and sent him the picture of what was on his website but just said that was not on his,asked if I wanted refund and I said will you send me a returns label,he said no,asked if there would be any refund as he had falsely advertised and my grandson was excited for it coming, I will not be giving you anything,my experience with this company is if you see anything advertised x3 be sceptical as is a scam and you only get one,will not be using again.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!!

Fantastic service! Super quick delivery and excellent communication. Wouldn’t hesitate to recommend this business and will definitely buy from them again!

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing website

Amazing website! fantastic range of products at such good prices and impressive service, I ordered on Sunday evening and my parcel arrived on Tuesday morning which I wasn't expecting! Will definitely buy from again and highly recommend!

16 February 2021
Unprompted review
Rated 5 out of 5 stars

Such a great website with amazing…

Such a great website with amazing service, I made my purchase at roughly 9pm and got next day delivery and it was delivered by midday the next day! Amazing service and amazing price, will definitely order again.

8 February 2021
Unprompted review
Rated 5 out of 5 stars

perfect!

ordered hot cheetos that i’ve been craving for so long and they shipped very quickly with good communication :)

19 November 2020
Unprompted review

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