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Ambs Call Center Reviews 20

TrustScore 4.5 out of 5

4.6

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Company details

  1. Telephone Answering Service
  2. Call Center
  3. Telecommunications Service Provider

About Ambs Call Center

Written by the company

🗣️24/7 Live Agents answered exclusively in the USA

🏆Award-winning answering service to represent your business

📋Competitive answering service pricing

📲Free portal to view messages, listen to calls and on-call schedule.

Ambs Call Center loves helping businesses like yours succeed. Making sure that when people call into your business, they get an immediate and friendly response is our #1 job.

We answer the call for the solopreneur all the way to Fortune 500 companies. Regardless of your company's size, we can help you grow.

Nothing about our professional virtual receptionist answering service is cookie-cutter, and that's reflected in how we've onboarded thousands of American businesses since we started in 1932.

We know your business' needs are unique, which is why we customize our phone answering service plans around them. From sending leads we receive directly into your CRM to letting you adjust your plan, whenever, so you never pay more than what you need—you'll always be in control. Plus, with our decades of experience with thousands of American businesses, you'll also get the best practices of how we've helped other businesses like yours succeed.

As a family-owned and operated company, we know that a hard work ethic and great customer service is universal. You'll love working with us, so visit our website to learn more about how we can help you save money while strengthening your relationship with your customers.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

Very efficient

Very efficient! Quick to dispatch service calls with very friendly operators who you can understand well. You can expect a daily email as to what calls came in over night so you can follow up on each one so Summit Township DPW doesn't miss anything!

11 February 2026
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you, Dwight! It is our honor to support the important work your team does for our community.

Rated 5 out of 5 stars

AMBS is always upgrading and improving

AMBS is always upgrading and offering new services to enhance their services. They are extremely responsive to any issues that arise and quick to make any corrections we need. I have worked with them for many years and will continue to refer their services to others in my industry!

9 February 2026
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Terri, we're thankful for your business and always working hard to bring you and the team more value. 🙏

Rated 5 out of 5 stars

Great to work with!

The website is very easy to use to create or change our on call schedule. Customer service is always top notch when we have had any questions or issues.

5 February 2026
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you, Amy!! We really appreciate your business all these years.

Rated 5 out of 5 stars

No need to look elsewhere for on call services!

This team works to ensure our customers are taken care of and made a priority when calling in. We have been with Ambs for years and have added multiple new lines from our acquisitions. They couldn't make it easier! I wouldn't go anywhere else for your on-call needs!

13 November 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Nicole, thank you for your nice feedback. We appreciate your business and our team loves helping you and your team.

Rated 5 out of 5 stars

AMBS Call Center provides excellent…

AMBS Call Center provides excellent cutomer service and I rarely have any complaints from patients about their experience. Any issues I have reported were quickly addressed and resolved. I highly recommend this company.

15 January 2026
Unprompted review
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Reply from Ambs Call Center

Thank you very much Rhonda! It's our pleasure to serve your organization!

Rated 5 out of 5 stars

AMBS Call Center is ServiceMaster's critical partner

AMBS Call Center is ServiceMaster's trusted after hours call center. They are very much a valued partner within our organization. As a 24/7 "never closed" emergency service provider it is vital every call is answered both immediately and professionally. Ambs Call Center meets our answering service needs for 5 years answering calls 16 hours a day and every weekend 24/7.

24 November 2025
Unprompted review
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Reply from Ambs Call Center

Thank you so much for the kind words! We’re grateful for your trust and we're proud to support ServiceMaster’s after-hours and emergency calls every single day! 💪

Rated 5 out of 5 stars

Great Customer Service

Setup process was very easy. Working with the customer service department is great. All my questions are answered quickly.

2 September 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you Tom! We’re so happy to hear that the setup was easy and that our customer service team has been able to help you quickly. We love knowing we’re making things simple and stress-free for you! Thanks for being part of the Ambs family.

Rated 5 out of 5 stars

Great team to work with.

Can not express how easy it has been to work with these guys. They are not only professional, but they are very courteous to our customers.

16 August 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Steve, thanks for the kind words. We're glad you made the switch to Ambs Call Center. Your team is great to work with as well!

Rated 5 out of 5 stars

AMBS has been great to work with

AMBS has been great to work with! Responsive and great and taking down the info we need!

16 June 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Grace, thank you for letting us know. Your team is wonderful to work with as well. Thank you for your business.

Rated 5 out of 5 stars

My company has worked with AMBS Call…

My company has worked with AMBS Call Center for several years. We have referred them to several people. Highly recommend.

10 June 2025
Unprompted review
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Reply from Ambs Call Center

Sue, there is now greater honor than to be referred by a customer. Thank you for your business and your trust in our team of wonderful people.

Rated 5 out of 5 stars

AMBS is a great answering service with…

AMBS is a great answering service with wonderful agents. Everyone is always so helpful and polite when calling. I love that I can adjust the schedule on-line and not have to bother anyone with quick changes!

27 May 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Jocelyn, thanks for sharing your comments with us. We'll be sure to pass along you feedback to our team. ☺️

Rated 5 out of 5 stars

Exceptional Service and Professionalism

I recently had the pleasure of working with Ambs Call Center, and I was thoroughly impressed by the efficiency and professionalism of their team. They handled my concerns with clarity and care, ensuring that all my needs were addressed in a timely manner. Communication was seamless, and the staff went above and beyond to provide exceptional service. I would highly recommend Ambs Call Center to anyone seeking reliable and courteous support.

15 January 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you very much Youhanna! It is a pleasure to serve your team! We aim to ensure setup is as easy as possible, so this is very much appreciated!

Rated 5 out of 5 stars

Ambs Call Center is great!

Ambs Call Center has been a great asset to oue business. They handle all of our calls after hours and weekends. Thier agents are awesome, management is easy to work with and the pricing is great! I would highly recommend them for your call center needs!

8 March 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Mike, many thanks for the kind words. Our team appreciates your business. 👏

Rated 5 out of 5 stars

Excellent at meeting our needs!

They are extremely reliable, professional, and do an excellent job serving our needs!

20 February 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you, Matthew! It is our pleasure to assist! 😊

Rated 5 out of 5 stars

Great service

Great service! Attention to detail.

14 February 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you, John! It is our pleasure to serve you and your team.

Rated 5 out of 5 stars

Ambs team has been wonderful and very…

Ambs team has been wonderful and very responsive. Can always get someone no matter what the issue is .

13 January 2025
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Maurice, you just made our Monday. 👏 Thank you for your business and it is a pleasure to work with you and the team.

Rated 5 out of 5 stars

Everything you NEED!

Everything you NEED!

We recently switched to AMBS and LOVE it!
AMBS employs great people that are attentive to their customers needs and do everything they can to accommodate the needs in a seamless and swift fashion! Highly recommend! ⭐⭐⭐⭐⭐

16 December 2024
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Hi Jennifer, thank you for your kind words! I'll be sure to share them with our team. With gratitude, Aaron Boatin, President

Rated 5 out of 5 stars

Great company to work with

Great company to work with! AMBS makes our on call rotation so much easier to respond to and they are always pleasant! Thank you AMBS!

12 December 2024
Unprompted review
Ambs Call Center logo

Reply from Ambs Call Center

Thank you, Jaye. Your team is fantastic to work with and it is our privilege to serve you.

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