Amber Windows Reviews 

809
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and polite staff members who arrive on schedule, work diligently, and leave the workspace completely clean and tidy. Reviewers express great satisfaction with the overall service and the exceptional quality of the new windows and doors installed in their homes. However, some customers also noted that sales representatives could be overly persistent with unwanted phone calls or difficult during the quotation process. A few reviewers additionally mentioned experiencing occasional issues with product fitting, requiring multiple follow-up visits from the team to resolve installation defects.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are very professional and... See more

Service

Reviewers highlight positive aspects of service, praising the polite and professional fitters who always... See more

Product

People report positive experiences with product, highlighting excellent quality, brilliant workmanship, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like windows and... See more

Price

Clients share ambiguous opinions on price, with some reporting significant dissatisfaction while others find... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julian, Steve & Mal , did a fabulous job from start to finish, loving our new composite door , windows and french door . Paul & Mike also did an amazing job with our new fascias , soffits and gutter... See more

Rated 5 out of 5 stars

The fitters were polite and professional, arrived on time and replaced all windows and front and back doors to a high standard. The work was completed within 2 days abd all mess cleared up afterwards.... See more

Rated 5 out of 5 stars

Julian and Steve came today to replace my windows. It was a huge job cos the wooden frames were over 100 years old and crumbling. The products were perfect, but what really stood out was the professio... See more

Company replied

Rated 5 out of 5 stars

I'd like to thank Ian from Amber Windows, who last week installed a new window in my house to replace one that was 30 years old and was failing. He was punctual, efficient and friendly and had the job... See more

Company replied


Company details

  1. Window Installation Service
  2. Bricklayer
  3. Conservatory Construction Contractor
  4. Conservatory Specialist
  5. PVC Windows Supplier
  6. Window Supplier

Written by the company

Welcome to Amber Home Improvements! We appreciate you considering us for your home improvement needs. At Amber Home Improvements, we believe in building trust with our customers through open communication and exceptional service. Honest Feedback is Key: While online review platforms can be a resource, we prioritize gathering genuine feedback directly from our valued clients. This allows us to have a personalized conversation with each customer, address their specific needs, and continuously improve our services. Why Unlike Our Competitors We Don't Participate with a Paid Service on Trustpilot: We've made a conscious decision to prioritize organic, un-incentivized feedback. Unfortunately, some online review platforms allow for paid or manipulated reviews, making it difficult to ensure authenticity with Trustpilot being the main culprit. Looking for Real Customer Insights? Head over to our website at https://www.amberwindows.co.uk/reviews-testimonials/ to read genuine testimonials from past clients who have experienced our commitment to quality and customer satisfaction first-hand by actually purchasing a product from us which would you believe is not a requirement of Trustpilot's process. Ready to Get Started? Contact us directly at www.amberwindows.co.uk and let's discuss your project! We're confident we can deliver the quality improvements you deserve for your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(809)

181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Please remove me from your sales contact list

Please stop canvassing my house and calling me for new quotes. I have had all necessary works done through Amber Windows and have expressed not needing any more works nor quotes. I get a call or someone at my door at least once a month and frankly it's started to become annoying.

While your services have been good, I am having a bad experience with your sales team receiving repeated unsolicited calls offering a new quote or to have more works done.

If I want to have more works done, I will be sure to reach out, thank you.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Had back windows and back door…

Had back windows and back door installed , what a fantastic job , so very pleased by the products, the quality is amazing . The fitters were prompt very tidy and really lovely guys , can’t praise the company enough, great communication, would definitely recommend

24 July 2025
Unprompted review
Rated 5 out of 5 stars

120972

120972 Adrian and Brandon came over to redo the side of our porch, they both did an excellent job, no complaints whatsoever. Would definitely recommend

27 August 2025
Unprompted review
Rated 5 out of 5 stars

120893

120893
Had a composite door fitted 26.08.25
Adrian and his son were very professional and mess was minimal and cleaned up afterwards
Old door and frame were taken away so nothing too worry about regarding disposal
Very happy
Thank you
David

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing job

We had recently installed a porch in our home and the work done byAmber windows was incredible.
Right from the consultation by Alfin Antony who came in person initially to plan and he gave a plan that was so perfect for us.He was very patient with all our requirements and gave an economical plan. Always grateful for that. The work was done very swiftly in 3 days and the finish was so perfect. I would recommend Amber windows for any extensions in the houses. I am definitely recommending them to my friends.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

New front door fitted

I had a new front door fitted today by Amber windows.
Ian the fitter was brilliant. He was very friendly & respectful. He cleaned up after himself & nothing was to much trouble.
From start to finish Amber windows we're great. I highly recommend this company.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend Amber Windows

Adrian and Brandon did a really good job fitting a bay window in my living room. They were polite and respectful to my property, they cleaned up when they finished the work. I would recommend Amber Windows

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Job!

The windows were fitted expertly and in good time by Julian and Steve, who did a great job. They were friendly, very helpful and skilful. Everything was left clean and tidy and in good order.
And, of course, we are very pleased with the result as the windows look great, and are a massive improvement over the previous ones.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Quality products efficiently installed.

I’ve had lots of work done by Amber Windows, new porch, upgrade of conservatory and facias and guttering replaced. The products and workmanship have been first class. All jobs have commenced on time or earlier than planned. The chaps, Dan & Rich who completed the work on the facias went the extra mile. I have no hesitation in recommending this firm, not cheap but you get what you pay for.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Jack in the sale department , Julian and Steve the instillations team. Absolutely brilliant. Very happy with the service and the windows look mint. Couldn’t have asked for better looking windows it has made my property so much warmer and really rejuvenated the appearance of my help. A real big thank for to Julian and Steve for advice and finish on the job. True professionals.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional service

From start to finish Adrian and Brandon were very professional and worked non-stop leaving no stone unturned. Was very impressed with how Adrian managed the job with eh builders working on the porch and works to a high standard. Thank you for making it a good experience

1 August 2025
Unprompted review

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