Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

I spoke with Amber today and she was great. So very sweet, polite and she solved my issue in minutes. I would definitely recommend this company

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Amber was amazing

Amber was amazing. She took the time to solve my problem with ordering from the website.She was kind,patient and professional. Truly an asset to your company.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Gift card snafu

I ordered a beer of the month club subscription as a present for my son and after the order was completed I realized I had left something off the card they e-mail to apprise the recipient of the gift. I immediately called customer service and was connected to Amber. She was so very helpful and took care of everything for me. I would give Amber 10 stars for excellent customer service if I could.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a wine club subscription as a…

I ordered a wine club subscription as a present and my auto correct changed the message on me.
I didn’t notice this until I printed the gift card.
I contacted Amazing Clubs and within 24 hours Kendra was able to fix my error and issue a new gift card! Kendra was awesome, she was responsive and timely. I highly recommend Amazing Clubs for their service.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Kendra was what made today's phone…

Kendra was what made today's phone experience great...she is worth all of the 5 stars. She was easy to understand, and she gave good advice when I asked for her input. She made is straight forward and comfortable. Well done!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

So easy to order

So easy to order! I had lots of questions but Amber was able to answer them all & helped me order this as a gift.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service!

Kendra, at amazing clubs was absolutely wonderful to work with! She’s incredibly knowledgeable and took the time to answer all of my questions with clarity and confidence. Her helpfulness and attention to detail made the entire experience, smooth, and stress-free. On top of that, Kendra is genuinely personable, friendly, warm, and a pleasure to interact with. She went above and beyond ensure everything was handled perfectly. I highly recommend working with Kendra and Amazing Clubs!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

prompt response

I had a question regarding an order and was promised a return phone call addressing the issue; within a few minutes CSA Hunter lived up to his promise with a prompt and courteous response.
Highly recommend this company!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Amber is awesome!

Amber was super patient and helpful. Also very friendly. She helped me edit my order and it worked out perfectly. Very excited of this gift!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fed Ex created a delivery issue for no reason

Not sure we were able to resolve my issue because it’s more of a Fed Ex issue, but Ben was most helpful in guiding me through a possible solution through the tracking of the missed delivery. His knowledge and customer service are top notch. And, if worse comes to worst and I am unable to pick up my shipment from a Fed Ex facility and it gets returned to Amazing Clubs, Amazing Clubs will extend my subscription another month. Great experience working with Ben at Amazing Clubs!!!!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Spoiled bacon

Kendra listened to my issue. She apologized for the product and offered t sed a replacement at once.

I said it could come with the gift scheduled to arrive in December

9 December 2025
Unprompted review
Rated 5 out of 5 stars

One of my deliveries had a bottle open…

One of my deliveries had a bottle open with some sauce that spilled out. I called and spoke with Ben and he took care of it by sending out a new delivery. I had pictures but he didn’t need them. He handled it quickly and with no problem at all. I really appreciate the great customer service that Ben provided.

9 December 2025
Unprompted review

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