Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Discount campaign promise
Customer service attention excellant. Range and item purchased suited needs.
Without a discount applied left me feeling a little ripped off after such a strong campaign.
Staff went above and beyond to help us…
Staff went above and beyond to help us with what we wanted and for the quickest delivery time
Fabulous service
The sales process was unpressured and informative. The pickup process was extraordinarily easy, quick and friendly. The Cairns Amart team did a great job.
Side cupboard didn’t go together very…
Side cupboard didn’t go together very well
The top didn’t fit properly we had to modify it to fix it as rural and didn’t want the hassle
Of a return . Bottom of one of the draws was scratched . I don’t think we would buy again from Amart
Amazing price and reasonable delivery…
Amazing price and reasonable delivery charge. Fairly easy to assemble for 1 person and very happy with finished product
Great store and friendly service
From entering the store to choosing a lounge suite and leaving, the service was great and very friendly. The store was clean and I liked the layout.
I will definitely be back.
Excellent price friendly knowledgeable staff…
We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We highly recommend tge Virginia Queensland A Mart store to everyone
Staff were extremely helpful
Staff were extremely helpful
All our needs regarding our purchase was met
Well laid out store
Well laid out store making it easy to visualize how the product would fit in. and staff ready and able to answer all questions
The paramount customer service made me…
The paramount customer service made me spend my monies in your store
Had the best experience dealing with…
Had the best experience dealing with Dada at amart butler. Couldn't recommend her more
affordable, leather reclining chairs
the variety of reclining chairs and options was fantastic
The whole experience front walking in…
The whole experience front walking in the shop to receiving the items was friendly and pleasant.
bought 2 mattress in store in bundy and 2 beds online
bought 2 mattress in store in bundy, 1 mattress came in 1 week and another didin't arrive in 2 weeks. end up refund for 1 mattress. poor customer service, deliver not in time. bought online 2 beds, 1 bed was perfect no noise 2nd bed didn't fit right and making noise everytime when moving around in bed while sleeping.
The table was great when put together
The table was great when put together
Very sturdy and clear instructions
Jules Amart Morayfield is awesome!
I was assisted by Jules at Amart Morayfield. I had a wonderful experience and felt the need to share as this type of service doesn't happen everyday. Jules was extremely helpful, knowledgeable and so pleasant to deal with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



















