alveo3d.com Reviews 

96
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The kit arrived safely packaged, and it was a quick and easy build when combined with the printed parts. I'm very satisfied!

Company replied

Rated 4 out of 5 stars

The filter seems well designed and working correclty. I do not put five star, because i think the way of using it with the remote is not great. The filter power cable and thus the remote receiver are... See more

Company replied

Rated 5 out of 5 stars

great company. I had many questions before and after ordering, which were always answered quickly by Victor from customer support. There should be more companies like this. Filter works perfectly. I... See more

Company replied

Rated 5 out of 5 stars

I orderer a PrintBox because it looked exactly what I was looking for. But my expectations exceeded! I normally print functional parts using ABS-like resins, and usually those tend to have a noticea... See more

Company replied

Company details

  1. Event Technology Service

Written by the company

We are market leaders in filtration and enclosure for 3D printers.💡Mission: Alveo3D's mission is to raise awareness and protect users from toxic fumes generated during the printing process. We offer filtration kits designed to address the problems of unventilated premises. 🌍 More than 2,000 customers in 37 countries have put their trust in our secure 3D printing solutions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.7

All reviews

(96)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good quality printer case

Really good quality printer case. Works well. I've heard some other reviewers state that the fan is a bit noisy, but mine is OK. It's got to generate a fair amount of pressure so don't expect the silence of a Noctua.

I had a couple of minor hardware parts missing from my order and their support was superb, answering my email and sending out the missing parts quickly.

The added smoke alarm, wirelessly linked to a mains isolation socket works like a charm - once you can figure out how to get it set up. It took me a few tries, but working well now.

It occurred to me that if/when the smoke alarm tripped the mains, it only trips what's connected through the isolation socket. If the fan and its controller aren't connected through that, you'll keep pulling fresh air through a potential fire. So it's a good idea to make sure the isolation socket will trip the fan/controller as well.

Rather than have multiple plugs from the isolation socket, I decided to hard-wire the 24V input to the power supply of my E3D toolchanger and simply trip the mains input to the printer PSU from the isolation socket.

3 January 2025
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Reply from alveo3d.com

Hello Steven,

Thank you for your detailed feedback! We are truly happy to hear about your satisfaction.

Regarding the noise from the fan, achieving good air pressure while keeping the fan quiet is quite challenging. Ensuring proper airflow and pressure balance is not easy.

Also, the addition of the smoke alarm is a recent improvement from last year. Before that, the Printercase did not have this feature. Enhancing safety tools for makers is our mission!

Happy printing!
The Alveo3D Team

Rated 1 out of 5 stars

Bad company to do bussines with

Today is February 21st. I fulfilled my order and payment on February 13th. Although they say "in stock, 2-3 days shipping", I have not received my filtering kit yet and, after having asked about shipping information, the only answer they have literally sent to me is "We have finished processing your order". I do not even know if they have sent the items, neither the shipping company or tracking number.
After this, I can not recommend this company to anybody.

EDITED FEBRUARY 24th (to reply)

I really appreciate your effort to explain the situation, but you are not being sincere at all.
Given the lack of information, I sent the first email on February 17th, asking for my order (understanding that there had been a weekend in between) and for a tracking number.
Mr. Martini answered me the next day (18th) and told me that my parcel where ready and going to be sent that same day. That did not happen.
I had to write another email on February 21st, three days later, asking again for my order and a tracking number. Then, your answer was "We have finished processing your order". Not one more word. That was the reason why I wrote the present review.
Then, and only then, you sent my parcel. Even further, you sent me the tracking number on saturday (22nd) at 9:45pm. Only 9 days after I made the payment!
No, the matter is not whether 3dJake offers faster delivery options. The matter is that you have not done your job properly.
Please, let's not make excuses because we are responding to a public review.
Of course, best regards.

21 February 2025
Unprompted review
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Reply from alveo3d.com

Hello Yuri,

First of all, we sincerely apologize for the delayed delivery. The estimated shipping time of 2–3 days does not always apply when delivering to Spain. In such cases, we recommend ordering from our reseller, 3DJake, as they offer faster shipping than we do.

Secondly, you are absolutely right about the missing shipping information and tracking number. We are currently working on adding automated tracking emails to improve this process.

Once again, we are truly sorry for these issues, and we appreciate your patience.

Best regards,
The Alveo3D Team

Rated 5 out of 5 stars

Great customer support!

Haven't yet been able to fully test ou my order, but every interaction I had with the company was pleasant, and responses were informative and to the point (none of these boilerplate answers).

Product looks decent enough, so I'm fully confident it'll do it's job!

31 January 2025
Unprompted review
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Reply from alveo3d.com

Hello Tristan,

Thanks for your feedback! It's our pleasure to help you.
Don't hesitate to get back to us and share your experience with our kit.

Alveo3D

Rated 5 out of 5 stars

Filter for 3D box printer

I am very happy for the système I intalled on my 3D pointer box. This improve the quality of the outfit on the plate and protects against temperature variations.

30 January 2025
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Reply from alveo3d.com

Hello Michel,

Thank you so much for your feedback. Don't forget to change your filter according to your printing frequency.

See you soon for your next order.
Happy printing!

Alveo3D

Rated 3 out of 5 stars

Not so easy as adwertised.

Longer screws for fan, so the fan grill cannot be installed, I have to replace them for my own. Not good sealing, better to print your own from TPU.

8 January 2025
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Reply from alveo3d.com

Hello Robert,

Thanks for your feedback. We have taken note of it and will improve our kit in the next version.

Alveo3D

Rated 5 out of 5 stars

good service for questions regarding…

good service for questions regarding language barriers. and nice employees who want to help you.

4 December 2024
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Reply from alveo3d.com

Hello,

Thank you for your feedback. Our team always strives to do our best to assist you. Don't hesitate to get back to us with any questions or recommendations.

Happy printing!

The Alveo3D Team

Rated 5 out of 5 stars

Great communication with customer

I ordered during a french holiday which caused a delay in shipping. Alveo reached out to me to let me know about the delay. I really appreciate the clear communication! I recieved my product a littke over a week later.

4 November 2024
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Reply from alveo3d.com

Hello,

Thank you again for your trust. We hope our product is working well for your project.

Happy printing!
The Alveo3D Team

Rated 5 out of 5 stars

Excellent support!

There was damage in transit, support helped immediately and replaced the defective part.
Excellent support!

23 October 2024
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Reply from alveo3d.com

Hello,

Thank you so much for your comment! Customer service is really important to us. We are truly sorry for the damage to the Printbox; it is indeed quite fragile. We’re glad to hear that the Printbox works well for your resin 3D printer.

Happy printing!
The Alveo3D Team

Rated 5 out of 5 stars

very good shop

very good shop, fast and careful delivery, I highly recommend this shop

12 September 2024
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Reply from alveo3d.com

Thanks Stephane for your trust. We're thrilled to hear that you were happy with our service and delivery. Happy printing!

Rated 3 out of 5 stars

Great products, but a little inconvenient

No PayPal accepted, a lot of the communication/ documents (like the receipt) only available in French.
Long delivery time (compared to other online shops)

However, the filters are great

3 September 2024
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Reply from alveo3d.com

Thank you for your review. We have noted everything and will continue to improve our service.

Rated 5 out of 5 stars

Fast shipping, good products

Easy buying experience.
Fast shipping.
Only thing would be providing a tracking number, then it would be 6 stars.

29 July 2024
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Reply from alveo3d.com

Thank you so much for your review. We take note of your recommendation and will improve our service with tracking numbers. Happy printing!

Rated 5 out of 5 stars

AlveoOne Kit for Prusa XL enXLosure

I purchased the AlveoOne Kit for my PrusaXL with the Voxel3D enXLosure. I printed the structure myself; the kit was easy to assemble and the filter works perfectly. Since installing the filter there are no odours, really, there are no odours! It’s a good indication the filter is collecting all the harmful elements. I have since purchased the V2 control card, as this allows me to control the speed, thus reduce the noise while maintaining a good airflow. It also ensures I can monitor the filter, thus change it when required, not when I “think” it is required. I have and will continue to recommend this product. It is a small price to pay to remove harmful emissions while enjoying my 3D printing hobby.

30 July 2024
Unprompted review
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Reply from alveo3d.com

Thank you so much Mike! Happy printing!

Rated 5 out of 5 stars

Great product for resin printers

I orderer a PrintBox because it looked exactly what I was looking for. But my expectations exceeded! I normally print functional parts using ABS-like resins, and usually those tend to have a noticeable odor. The enclosure works like magic and I can't smell it anymore. And if it's removing the odor I'm confident it is also removing all the nocive resin byproducts.

The shipping was fast and they answered all my questions before the purchase. I'll be buying more from Alveo3D in the future for sure.

15 July 2024
Unprompted review
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Reply from alveo3d.com

Thank you Pablo. We are very glad to hear that. Happy printing! À bientôt!

Rated 5 out of 5 stars

Great customer service

Great customer service, quick reply and good solution.

18 June 2024
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Reply from alveo3d.com

Thank you so much Andre for your comment! Happy printing!

Rated 5 out of 5 stars

Pleasure ordering from Alveo3D

Ordering from Alveo3D went nicely. I was given status messages concerning my order. Expedition was done the day after ordering and delivery was done promptly.
Afterwards, I was made aware of necessary 3D files and where I could download and I was even contacted personally about my printing experience which I thought was nice.

7 June 2024
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Reply from alveo3d.com

Thanks, Christoph. It's our pleasure to help you. Happy printing!

Rated 5 out of 5 stars

Ordering Communication PEFERCT

Ordering as well as direct communication was just awesome !! Great delivery time too. So all in all a really great experience

21 May 2024
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Reply from alveo3d.com

Thank you so much Paul. Enjoy!

Rated 5 out of 5 stars

great customer support

The product arrived at my location in a bad condition. The customer support was excellent and replaced the broken enclosure without hesitation.
I am very grateful for that and will buy again in the future.
thanks a lot
Axel

24 April 2024

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