Alton Garden Centre Reviews 

395
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I went there today has we had scene the newly refurbished restaurant and convinced family members it was worth a try. The quality of the food is so poor , when ordering was advised they were only doin... See more

Rated 1 out of 5 stars

Visited today, very disappointed in the whole centre and the new restaurant (which did look lovely) the poor girls in the restaurant were understaffed, we had to wait 45 mins for our breakfast!! b... See more

Rated 1 out of 5 stars

Just had lunch in the cafe at alto. Garden centre first Lesley on the till needs some customer service training we waited 40 mins for our food when it arrived I had order the ploughman lunch half th... See more

Rated 5 out of 5 stars

The garden set arrived within 24 hours of ordering. Very polite delivery men. Just a slight hitch with one of the chairs but soon sorted by a handy husband. Instructions on parasol need to be clearer... See more

Company details

  1. Garden Center

Information provided by various external sources

As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

395 reviews

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No recent history of asking for reviews

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1.7

All reviews

(395)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

No problems with order

I was pleased with my order for garden hammock replacement cushions. The delivery was quick and came on the day that I wanted. The cushions were in perfect condition and I would not hesitate to recommend Alton Garden Centre for anyone ordering online.

1 August 2012
Unprompted review
Rated 5 out of 5 stars

FAST FISH fOOD

Really good value and very fast response to order. Usally call in at centre but cheaper to have fish food delivered which was on day as indicated. Fron now on will use delivery method unless in the area.

1 August 2012
Unprompted review
Rated 5 out of 5 stars

Totally fab service!

We bought a Jamie Oliver firepit set. We researched the cheapest price and Alton garden Centre was £200 cheaper than anyone else. There was also no delivery charge which every other site we looked at charged. We had guaranteed delivery, and received the product less than 48 hours after we ordered it! With my cynical head on I was sure something was going to go wrong but no, everthing was as it said it would be and when, you can't ask better than that! By the way we are loving the Firepit set!

30 July 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We asked the question by email late on Saturday night and the response arrived on Sunday ! I was already impressed. The item was exactly as described and although too large for my cantilever parasol this was explained so I have no reason to complain, just need to get the sewing machine out . Thank you for a very good product and excellent service .

28 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Ordered a table and chairs for the garden which was cheaper at altons than anywhere else. Unfortunately 2 of the chairs were damaged on arrival, so a phone call was made.
Next morning my 2 new chairs arrived all intact. Very impressed with the quick service and the table and chairs now have pride of place in my garden. Thanks

26 July 2012
Unprompted review
Rated 5 out of 5 stars

quick, efficient and bloody good value

I ordered it on the internet and saved about £500 on the price of the local garden centres. I thought next day delivery was a bit ambitious but it came on time. I telephoned Altons and spoke to this guy who was really helpful and friendly and he answered my query straight away.

22 July 2012
Unprompted review
Rated 5 out of 5 stars

Best Internet shopping experience I have ever had.

I placed the order. Received an email confirming the order. Shortly after received email advising it had been dispatched and should arrive next day. At 09.00 hrs received another email telling me that delivery would be between 12.45 and 13.45, it even told me the delivery drivers name. Order arrived at 13.15. Excelent could not have asked for more.

18 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

Would recommend Alton Garden Centre I ordered a Pond Vac after going on other sites i found them there price the best by far my order was delivered the next day.

16 July 2012
Unprompted review
Rated 5 out of 5 stars

Very good service.

We ordered a lawn mower and this was delivered before the allocated time after a phoning and confirming with us. It was delivered ready to go. Well done.

11 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

After scanning on Google for the product I required, I chose Alton Garden Centre. Once on the site, I had no difficulty ordering and paying for the product over the net. I am really impressed by the speed of their delivery system. Could not fault on anything

6 July 2012
Unprompted review
Rated 5 out of 5 stars

spot on sales team

ordered wednesday afternoon saying it would be here friday they wernt lying emailed giving time of delivery so didnt have to wait in all day just the hour i was told it was promp and on time will certainly not only use alton garden centre again but have already passed details on to friends and family found them excellent 5star sevice and quality

1 July 2012
Unprompted review
Rated 5 out of 5 stars

Fab Comms

Great experience with shopping, order placed easy on website, emails confirming every stage of order from despatch to delivery! Fantastic, would highly recommend :)

30 June 2012
Unprompted review

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