I went there today has we had scene the newly refurbished restaurant and convinced family members it was worth a try. The quality of the food is so poor , when ordering was advised they were only doin... See more
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Visited today, very disappointed in the whole centre and the new restaurant (which did look lovely) the poor girls in the restaurant were understaffed, we had to wait 45 mins for our breakfast!! b... See more
Just had lunch in the cafe at alto. Garden centre first Lesley on the till needs some customer service training we waited 40 mins for our food when it arrived I had order the ploughman lunch half th... See more
The garden set arrived within 24 hours of ordering. Very polite delivery men. Just a slight hitch with one of the chairs but soon sorted by a handy husband. Instructions on parasol need to be clearer... See more
Company details
Information provided by various external sources
As the largest garden centre in essex, here at Altons we have everything for the essex gardener from garden sundries such as propogation equipment, seeds and tools through to stylish garden furniture and barbecues.
Contact info
Arterial Road, SS12 9JG, Wickford, United Kingdom
- 0845 838 8816
- sales@alton-gardencentre.co.uk
- www.alton-gardencentre.co.uk
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No problems with order
I was pleased with my order for garden hammock replacement cushions. The delivery was quick and came on the day that I wanted. The cushions were in perfect condition and I would not hesitate to recommend Alton Garden Centre for anyone ordering online.
FAST FISH fOOD
Really good value and very fast response to order. Usally call in at centre but cheaper to have fish food delivered which was on day as indicated. Fron now on will use delivery method unless in the area.
First class price and service
The item I ordered was at a very good price and was delivered in very quick time. The parcel delivery tracker service was very accurate. All in all, an excellent service.
Totally fab service!
We bought a Jamie Oliver firepit set. We researched the cheapest price and Alton garden Centre was £200 cheaper than anyone else. There was also no delivery charge which every other site we looked at charged. We had guaranteed delivery, and received the product less than 48 hours after we ordered it! With my cynical head on I was sure something was going to go wrong but no, everthing was as it said it would be and when, you can't ask better than that! By the way we are loving the Firepit set!
Fantastic service
We asked the question by email late on Saturday night and the response arrived on Sunday ! I was already impressed. The item was exactly as described and although too large for my cantilever parasol this was explained so I have no reason to complain, just need to get the sewing machine out . Thank you for a very good product and excellent service .
Most satisfactory service
Had a clear website and arranged exceptionally prompt delivery of exactly what was ordered
Excellent Service
Ordered a table and chairs for the garden which was cheaper at altons than anywhere else. Unfortunately 2 of the chairs were damaged on arrival, so a phone call was made.
Next morning my 2 new chairs arrived all intact. Very impressed with the quick service and the table and chairs now have pride of place in my garden. Thanks
Would 100% use again & recommend to others
Good communication, quick delivery and good prices = happy customer!
Fast service and cheapest by far
Will keep an eye on Alton Garden Centre now - have been very happy with the service and the price. Would def use them again.
quick, efficient and bloody good value
I ordered it on the internet and saved about £500 on the price of the local garden centres. I thought next day delivery was a bit ambitious but it came on time. I telephoned Altons and spoke to this guy who was really helpful and friendly and he answered my query straight away.
Best Internet shopping experience I have ever had.
I placed the order. Received an email confirming the order. Shortly after received email advising it had been dispatched and should arrive next day. At 09.00 hrs received another email telling me that delivery would be between 12.45 and 13.45, it even told me the delivery drivers name. Order arrived at 13.15. Excelent could not have asked for more.
Excellent service
Would recommend Alton Garden Centre I ordered a Pond Vac after going on other sites i found them there price the best by far my order was delivered the next day.
Very good service.
We ordered a lawn mower and this was delivered before the allocated time after a phoning and confirming with us. It was delivered ready to go. Well done.
Quick and efficient
Perfect service, product was fragile and really well protected in transit.
Excellent service
After scanning on Google for the product I required, I chose Alton Garden Centre. Once on the site, I had no difficulty ordering and paying for the product over the net. I am really impressed by the speed of their delivery system. Could not fault on anything
Excellent service
staff were polite,and could not do enough to assist.Not only doing everything to help,but going that extra mile
no hassle prompt service keeping you upto date with every stage of delivery. Fantastic
Definitely use this service again. By far the cheapest and delivery service was fab, keeping you up to date with what's happening. No waiting in all day for a delivery. Very friendly even informed of the couriers name.
spot on sales team
ordered wednesday afternoon saying it would be here friday they wernt lying emailed giving time of delivery so didnt have to wait in all day just the hour i was told it was promp and on time will certainly not only use alton garden centre again but have already passed details on to friends and family found them excellent 5star sevice and quality
Fab Comms
Great experience with shopping, order placed easy on website, emails confirming every stage of order from despatch to delivery! Fantastic, would highly recommend :)
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