Outstanding service and real customer care I had an issue with my graphics card and from the very beginning Alternate handled everything in a highly professional manner. The team was incredibly h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Outstanding service and real customer care I had an issue with my graphics card and from the very beginning Alternate handled everything in a highly professional manner. The team was incredibly h... See more
Company replied
Incredible customer care. I ordered a custom pc, and realized I had selected the wrong fans. After that I took up contact and they very swiftly and nicely helped in updating the order despite t... See more
Company replied
They are not as good as they used to be. Building a new PC, i build my pervious 3 PC's with alternate as starting point. So i did this again. However the only price competitive com... See more
I recently ordered the Powercolor RX 9060 XT 16GB Hellhound Spectral White and the Corsair 4500X from Alternate. Both arrived on time and in perfect condition, and the shipping process itself was exc... See more
Alternate is sinds 1998 gevestigd in Nederland als zelfstandige aftakking van de Duitse moederorganisatie. Met 160 medewerkers en meer dan 20 jaar ervaring is Alternate Nederland een vaste waarde in de online markt en nog steeds marktleider op het gebied van computer gerelateerde producten. Inmiddels is het assortiment steeds verder uitgebreid met producten als huishoudelektro, gereedschappen en speelgoed. Tegenwoordig wordt er vanuit Duitsland, Nederland en België naar alle landen van Europa geleverd. Alternate is daarmee een van de meest succesvolle e-commerce ondernemingen in zijn branche. Om ruimte te bieden voor verdere groei is in 2016 een extra distributiecentrum gebouwd in Tholen, dat orders verwerkt voor zowel Nederland als België.
Marconiweg 1, 4691 SV, Tholen, Netherlands
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Replied to 10% of negative reviews
Typically replies within 1 week
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everything is well described, consistent with the description and quickly delivered at home
As per title, works just as expected. Don’t get random disconnects and/or weird colours anymore.
The Ifixit pro tech toolkit was sold at a great price and delivered quickly and efficiently. Really excellent service!
Alternate is a trustworthy site for finding pc parts at a reasonable price. The website layout is readable and not intrusive if you are using ad blockers. without it probably is maybe intrusive but you can still navigate well anyways.
Great assortment, robust filters, fast delivery, always great experience.
This is my first stop when shopping for electronics. The only thing missing is an English version of the site.
I bought a graphic card which stopped working after few months. Sent it for guaranty check. Be ready you pay aaaa lot for a card and then you can not use your product for months.
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