Fantastic service. I dropped my Hugo Boss varifocals on New Year’s Eve, and someone then stood on them and damaged one arm of them. Optician was unable to repair, but recommended this company, assu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
We repair all brands of glasses, sunglasses and eyewear with original parts for RayBan and Oakley repairs. Fast turnaround and a 12-month glasses repair guarantee.
Contact info
Unit 6 Macon Court , CW1 6EA, Crewe, United Kingdom
- 01270 509242
- info@alphaomega-glasses-repair.co.uk
- www.alphaomega-glasses-repair.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Five star service!
Five star service! Glasses back as good as new, after arm broken off. Very quick turnaround posted Monday received back Wednesday! Great price too !
Absolutely amazing company
Absolutely amazing company. Repaired a pair of 1971 Square Raybans. Had different colour lens and they cleaned up the frames. They constantly kept me informed and was easy arrange the repair. Glasses are like new. I had thrown them in the bin. So glad I found AlphaOmega. Highly recommend 👌
Best service you could ask for...
Best service you could ask for. Repaired and fixed with extremely fast service and posting.
Recommended 100 Percent to anyone.
I can't even see the repair, it was that good on titanium metal frames. Extremely Happy customer!!!

Reply from AlphaOmega Glasses Repair
Super service
Super service, repaired my Oakley prescription sunglasses everything was very easy from quote to payment to sending my broken glasses for repair, the glasses were returned very well packed with the broken parts included to prove repair, great company to deal with. Very happy customer 😀
Prada sunglasses 😎🕶️
"I recently submitted my Prada eyeglasses for repair due to significant scratches on the lenses and fading tint. The company responded promptly by replacing the lenses and nose pads, effectively restoring the eyeglasses to their original condition. I highly recommend their services."
Absolute disgrace
Absolute disgrace ! My advice is avoid this company like the plague . Started off getting a quote for a stretched hinge , quote were fair at £40 plus postage both ways recorded delivery . Very quick response stating received the glasses and would be posted later that day . Then the nightmare begun , upon receiving my glasses back opened the parcel with a note inside saying they couldn’t repair the chip in my lenses ????? There were never a chip in my lenses to start with and I never asked them to repair a chip in the first place . The glasses were expensive and the lenses were put in specially being bi-focal and tinted automatically as light made contact . £315 for the lenses to be put into the frames I bought. I emailed alphaomega asking what this were about ? They firstly said if they had broken them they would have repaired them ? How when they are glasses with a prescription is anyone’s guess ? Then I replied , then I got back accidents happen and I’m trying to twist their words ! Then I got it could have happened in transit ? The glasses were in packaging inside a very strong case as a preventative measure against this ! They said I could send them back for them to repair , which my response were how can I trust them to repair something they clearly hid by trying to send them back in a worse state and hiding the fact they’d broke them . They then said they would send my initial payment back as a good will gesture 🤣🤣 they have cost me £315 for an initial repair of just short of £60 with postage . My opinion is there customer service is totally appalling and shameful. One of the worst I have encountered .

Reply from AlphaOmega Glasses Repair
Bent hinge
Bent the hinge on an expensive pair of sunglasses and opticians won't fix glasses purchased elsewhere. Sent them to alpha omega who repaired them and sent them back same day. Quick service, glasses now fixed and like new ready for my holiday.
These people are brilliant
These people are brilliant. I have an old pair of half rim glasses that I use for singing and I can't find anything like them on sale any more. They occasionally suffer from being sat on and sometimes the damage looks to be terminal. I've just had them back from their second repair by AlphaOmega with same day turnaround each time and even close-up I can't see the repairs.

Reply from AlphaOmega Glasses Repair
I was told that my sunglasses were beyond repair, however, AlphaOmega fixed them and now they look like new!
I cannot thank AlphaOmega enough for saving and restoring two pairs of my sunglasses. With one pair of Designer sunglasses I had sought help with several other Established and reputable Opticians and was told there was nothing that could be done. Luckily, I did not get rid of them, because AlphaOmega restored them to their original condition in a matter of days!
Restoration Genius
This Guy is an absolute wizard with sunglasses 😎
He cleaned and restored my rare Oakley Juliette’s with brand new super cool green lenses .
So I sent him a pair of crosshairs and eye jackets , to which he’s magically restored too, AS NEW !!!!
Great company
Great company. My glasses have arrived back to me looking brand new.
Great service
Great service. Both arms broken off my glasses at the hinges. First class repair returned in no time!
Very quick and helpful
Very quick and helpful. What I thought were unrepairable were repaired excellently.
Great repair
Great repair. They actually welded the arm of my glasses back onto the main frame.
They also renewed the nose clips and gave glasses a good clean.
I didn’t think they were repairable but was so pleased to be able to wear them again as they were my most recent pair and were expensive. Very quick service too!
Absolutely fantastic company would…
Absolutely fantastic company would highly recommend using them. From start to finish they kept in contact starting with letting me know my glasses had arrived, the parts had arrived, the glasses were fixed and in the post being returned with the tracker number- nothing was a problem. Great Service
You guys are amazing!!
You guys are amazing!!! Just received my Tom Ford sunglasses back from you. Not only did you fix the lense that popped out but you also gave them a quick once over with a clean and tightening of the screws on the arms. They look and feel brand new. I cant thank you enough, because they are limited edition sunglasses that were discontinued 9 years ago. HIGHLY RECOMMEND THESE GUYS!!!
Cannot rate this company highly enough!
This company is amazing. Prompt assessment of the problem over email communication and photos. Easy to pay and super fast service - two pairs of Ray Bans repaired and returned within 1-2 days! Packaged well.
Not going to lie I honestly panicked that we might have just paid someone to steal our sunglasses 🫣 but I cannot be more wrong and cannot rate this company more highly!!
I must admit to being sceptical
I must admit to being sceptical. I sat on my Rayban wayfarers and was told by two opticians that they were unrepairable. I found Alphaomega online and saw it had good reviews. They charged me £30 plus postage and I could not believe it when I opened the returned package to find my Raybans looking as good as they did when I first bought them. An unbelievable job at a reasonable price! Delighted!
I took an old pair of Ray-Ban aviators…
I took an old pair of Ray-Ban aviators in, as I had damaged them on a recent trip. They’re 20 years old. The lens had fallen out and the frame was bent. They had my glasses for a little over 24 hours and then called me to collect them. For £15, they look as good as they did in 2004.
5***** service, will use again.
Amazing service
Amazing service! I snapped the arm off my reading glasses and couldn’t get them repaired anywhere. For £30 + postage I sent these off on Monday and received them back in perfect condition on Thursday. Speedy, brilliant service! Will recommend and use again 👍🏻
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







