I recently completed the Diet and Nutrition Advanced Diploma and had a great experience. The course was flexible, easy to follow, and full of practical knowledge I can actually use day-to-day. I... See more
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I took the Teaching Assistant Level 3 course with Alpha Academy. The course was very reasonably priced. Content was thorough and easy to navigate and I'm pleased to say that I passed the formal exam... See more
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Did my TA level 2 and 3 courses from here, course material was easy to understand, self paced approach made it much more achievable for a busy person. A great experince overall ❤️
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Toby Miller opened the chat within seconds and resolved my query within minutes. Very helpful and informative. I was getting frustrated and about to give up on Alpha Academy but Toby sent links and ti... See more
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Company details
Written by the company
Alpha Academy is a leading online course and training provider that provides you with a complete learning experience in virtue of internationally accredited certificate courses and training.
Contact info
11 Floor, 15 St Botolph Street, London EC3A 7BB, EC3A 7BB, London, United Kingdom
- 020 3965 2556
- info@alphaacademy.org
- www.alphaacademy.org
4.6
Excellent
466 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I did the level 3 diploma in health and…
I did the level 3 diploma in health and social care and I must say, the course is very rich and interesting. I gained a lot to use in my every day life as well as professional development.
Thank you.
19 June 2024
Unprompted review
Reply from Alpha Academy
Hi Pauline,
Thank you for sharing your experience with us! We're thrilled to hear that you found the Level 3 Diploma in Health and Social Care course rich and interesting.
It's wonderful to know that the course content has been beneficial both in your everyday life and in your professional development. Your success is our priority, and we're grateful for your kind words.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you.
Warm regards,
Alpha Academy Team
Reply from Alpha Academy
Hi Sharni,
Thank you for your feedback! We're pleased to hear that you found our course content digestible and our support team helpful and timely.
Your satisfaction is important to us, and we're glad to know we met your expectations. If you have any further questions or need assistance, please feel free to reach out.
Warm regards,
Alpha Academy Team
Reply from Alpha Academy
Hi Megan,
Thank you for your feedback! We're delighted to hear that Tim was great in assisting you. We take pride in our team's dedication to providing excellent support.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Warm regards,
Alpha Academy Team
Replying to my pervious comment I’m…
Replying to my pervious comment I’m very happy I received my certificates..
The modules are explainable easy to follow.. Very happy …
20 August 2023
Unprompted review
Reply from Alpha Academy
Hi there,
Thank you for following up and sharing your satisfaction with us! We're thrilled to hear that you received your certificates and found the modules easy to follow.
Your happiness and success are our top priorities. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Warm regards,
Alpha Academy Team
Studied with them on various subjects…
Studied with them on various subjects and all take their time to help, courses packed with information and tips to get you through.
30 April 2024
Unprompted review
Reply from Alpha Academy
Thank you so much for your positive feedback! We're thrilled to hear that you found our courses packed with valuable information and tips. Our team is dedicated to providing comprehensive support to help our students succeed, so it's wonderful to know that you appreciated the time and effort we put into our sessions. If you ever need further assistance or have more subjects you'd like to explore, please don't hesitate to reach out. Wishing you continued success in your studies!
Warm regards,
Alpha Academy Team
I studied British Sign Language Level 1…
I studied British Sign Language Level 1 & 2. The course was easy to navigate how Alpha Academy had set up each unit and module.
I enjoyed working through the course at my own pace. Did not have any issue with the course itself, managed to study with ease.
Only issue I had were a few technical quirks, some units were not marking “done” as I completed them & occasionally have to go back to double, triple check completed.
16 April 2024
Unprompted review
Reply from Alpha Academy
Dear Keeley,
Thank you for sharing your experience with our British Sign Language Level 1 & 2 courses. We’re delighted to hear that you found the course easy to navigate and enjoyed the flexibility to study at your own pace.
We apologize for the technical quirks you encountered with the course marking system. Your feedback is invaluable, and we are working on addressing these issues to ensure a smoother experience for all our students.
If you have any other concerns or need further assistance, please don't hesitate to contact our customer support team through our website.
Warm regards,
Alpha Academy Team
Online study
I really enjoyed doing this course I have learnt a lot doing it.I was able to update my CV and proudly add my certificate on there. Now I am looking forward to doing the next level.
11 April 2024
Unprompted review
Reply from Alpha Academy
Dear Colette,
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the course and found it beneficial for updating your CV. Congratulations on earning your certificate! We’re excited to have you continue your learning journey with us and look forward to supporting you in the next level.
Warm regards,
Alpha Academy Team
Herbalist course
Easy to follow course and very informative.
I feel the mock exam should have different questions if you do it a couple of times.
12 April 2024
Unprompted review
Reply from Alpha Academy
Hi there,
Thank you for your feedback! I'm glad to hear that you found the course easy to follow and informative.
I appreciate your suggestion about the mock exams. Having different questions each time would definitely add to the learning experience. I'll pass your feedback along to our team for consideration.
If you have any more thoughts or need assistance, don’t hesitate to reach out.
Warm regards,
Alpha Academy Team
Rubbish Course Content. What a waste
I bought the Nail Technician course and wow what a waste of time and money.
There is not one video, the entire thing is basically a Powerpoint presentation.
How is one supposed to learn gel/acrylic application by reading bullet points and looking at a still image?
Then the final exam is a quiz? You don't even want to see me paint a nail?
This is a THEORY course. Nobody is becoming a nail tech from this course.
You'll learn more ability on YouTube.
26 February 2024
Unprompted review
Reply from Alpha Academy
Dear Jade,
We sincerely apologize for any disappointment you experienced with our Nail Technician course. We appreciate your feedback and take it seriously in our continuous efforts to improve.
Our Nail Technician course is designed to provide comprehensive theoretical knowledge. While the course primarily focuses on theoretical aspects, we understand the importance of practical demonstrations and are actively working on enhancing our content.
Regarding the final exam format, we acknowledge your concern. Our intention is to assess the understanding of theoretical concepts covered in the course. However, we are reviewing our assessment methods to ensure they align better with the expectations of our students.
We strive to offer valuable learning experiences and are committed to addressing the areas of improvement highlighted in your review. Your feedback helps us refine our courses to better meet the needs of our learners.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you in any way we can.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Alpha Academy Team
I have really enjoyed browsing the vast…
I have really enjoyed browsing the vast catalogue of courses.
The ones I have completed have been very informative and interesting.
The customer service is also very good.
Responsive and helpful
20 February 2024
Unprompted review
Reply from Alpha Academy
Hi Hayley,
We are pleased to hear that you have found our course catalog informative and interesting. Thank you for choosing Alpha Academy.
We look forward to serving you again.
Regards,
Alpha Academy
Poor customer service could not gain…
Poor customer service could not gain access to course. Assured me it would be sorted within 24 Hrs.. 10 days later and several contacts no reply. Contacted PayPal for a refund.
2 February 2024
Unprompted review
Reply from Alpha Academy
Dear Patrick,
We're deeply sorry for the access issues you faced. Our technical team worked resolving the glitch, and you've been refunded via PayPal. We apologize for the inconvenience and appreciate your patience.
Warm regards,
Alpha Academy
Alpha Academy made my learning…
Alpha Academy made my learning experience from last year an easy journey. Their commitment to best service and easy communication channels made me take my learning experience serious. I never felt alone...
The Mock exam prepared me well for the final exam and I managed to obtain distinction...🎖
Thank you so much 🙏
15 February 2024
Unprompted review
Reply from Alpha Academy
Hi Vuyiseka,
Thank you so much for sharing your experience! I’m thrilled to hear that Alpha Academy made your learning journey smooth and enjoyable. It’s great to know that our commitment to providing excellent service and easy communication made a positive impact.
Congratulations on obtaining a distinction! I'm glad the mock exam helped you prepare well for the final exam.
Thank you again for your kind words. If you ever need anything else, we’re here to help.
Warm regards,
Alpha Academy Team
Certified courses
I love this. The training modules give you good insight and are very descriptive. I have completed many courses now and will continue to work my way through various other courses for general knowledge on many subjects.
Fully recommend this company for training.
10 February 2024
Unprompted review
Reply from Alpha Academy
Hi Emma,
Thank you for your wonderful feedback! I'm delighted to hear that you found our training modules insightful and descriptive. It’s fantastic to know that you’ve completed many courses and plan to continue learning with us.
Your recommendation means a lot to us. If you ever have any questions or need further assistance, don’t hesitate to reach out.
Warm regards,
Alpha Academy Team
Fantastic support from Alpha Academy…
Fantastic support from Alpha Academy today. I was unable to access my course, Spanish for Beginners Part 2 as I hadn't realised that it had expired. It was such a shame as there was literally just one chapter left to do, plus some revision!! I had a live chat and they resolved the issue for me in next to no time, giving me additional time to complete the course as a gesture of goodwill.
12 February 2024
Unprompted review
Reply from Alpha Academy
Hi Diane,
Thank you for reaching out and sharing your experience with us. I'm sorry to hear that you encountered difficulties accessing your course, but I'm glad we could assist you promptly through live chat.
I'm pleased that we could extend the time for you to complete the course as a gesture of goodwill. We want to ensure you have every opportunity to finish your learning journey with us.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Warm regards,
Alpha Academy Team
Sebastian Stan was very helpful and…
Sebastian Stan was very helpful and knowledgeable.
Thank you Sebastian.
30 January 2024
Unprompted review
Reply from Alpha Academy
Hi Kevin,
Thank you for your feedback! We're delighted to hear that Sebastian was able to assist you effectively and share his knowledge with you.
I'll be sure to pass along your appreciation to Sebastian. If you have any more questions or need further assistance, feel free to reach out.
Warm regards,
Alpha Academy Team
Exceptionally well-structured courses…
Exceptionally well-structured courses with clear and concise guidelines and fast results and certificate generation. Well done.
14 January 2024
Unprompted review
Reply from Alpha Academy
Hi Argjend,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our courses exceptionally well-structured with clear and concise guidelines.
We're glad you found the certificate generation process fast and efficient. Your satisfaction is our priority, and we're grateful for your kind words.
If you have any questions or need further assistance, please don't hesitate to reach out.
Warm regards,
Alpha Academy Team
After looking to see what online…
After looking to see what online training and learning courses are available for me to further my own personal development. I came across Alpha Academy, and have enrolled in a number of courses. One of those being the Car Mechanics for beginners. The layout of the learning materials, videos and descriptions are excellent and easy to understand even for a complete novice. Due to other work commitments I needed to renew / get an extension on the time available for completion and after contacting Alpha Academy on line and speaking with Jordan, he was able to assist and get it all sorted, he was most helpful and very friendly! I would highly recommend Alpha Academy if you are looking to broaden your knowledge on any subject the list of courses they provide is endless very impressed!!
10 January 2024
Unprompted review
Reply from Alpha Academy
Hi Miss Susan,
Thank you so much for sharing your experience with us! We're thrilled to hear that you've enrolled in several courses with Alpha Academy, including Car Mechanics for beginners.
I'm delighted to hear that you found the layout of our learning materials excellent and easy to understand, even as a novice. It's fantastic that Jordan was able to assist you with renewing and extending your course time, and I'll be sure to pass along your kind words to him.
Your recommendation means a lot to us, and we're glad to hear that you're impressed with our wide range of courses. If you ever need further assistance or have any questions, please feel free to reach out.
Warm regards,
Alpha Academy Team
Timely inits sequence and accurancy. Timely delivery of certificate
Timely inits sequence and accurancy analysis
28 December 2023
Unprompted review
Reply from Alpha Academy
Hi Marcella,
Thank you for your feedback! We're delighted to hear that you found our course sequence and accuracy to be timely and precise.
Ensuring timely delivery of certificates is a priority for us, and we're glad to hear that you received yours promptly.
If you have any more feedback or need further assistance, please don't hesitate to reach out.
Warm regards,
Alpha Academy Team
The course was so insightful and i am…
The course was so insightful and i am so happy that I got my certification!! This course has helped me get to my ultimate goal!
19 December 2023
Unprompted review
Reply from Alpha Academy
Hi Jaydene,
Thank you for sharing your experience with us! We're thrilled to hear that you found the course insightful and that you achieved your certification. Congratulations on reaching your ultimate goal!
It's stories like yours that inspire us to continue providing valuable learning experiences. If you ever need further assistance or want to explore more courses to enhance your skills, we're here to help.
Warm regards,
Alpha Academy Team
Excellent range of IT courses
Excellent range of IT courses, including cyber security, the annual and lifetime deals make Alpha academy really good value for money
10 November 2023
Unprompted review
Reply from Alpha Academy
Hi Alan,
Thank you for your kind words! We're thrilled to hear that you're enjoying our range of IT courses, especially our offerings in cyber security.
We're glad you find our annual and lifetime deals to be great value for money. Our aim is to provide accessible and affordable learning opportunities for everyone interested in expanding their skills in IT.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Warm regards,
Alpha Academy Team
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